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“Unfriendly with a nice side helping of being deceived”
Review of Hotel Comfort

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Hotel Comfort
Ranked #229 of 400 Hotels in Chennai (Madras)
Reviewed July 24, 2014

Having traveled all over India, the quality of hotels and hostels are very poor compared to Western Standards, but even this hotel stay was less than pleasant.

Stuck down a side street of a road which had some major road works going on, it felt like an inconvenience that we were there paying them money to stay in a crummy room which smelt like an open sewer was running through the bathroom.

Having rocket up and paid the amount on the tariff sheet, we then found when leaving there was a nice additional Luxury fee to pay, nothing was mentioned of this when we were asked to pay the full amount when arriving.

Another thing which again unfortunately is just India, is that Water tended to cost the exact amount of cash which could be seen in your hand, obviously not as much as 100 RPS, but the cost of water did fluctuate quite a bit, obviously a good amount of this went into said persons pocket.

In summary, if you want someone to lie down, and don't mind poor service and the fact that you will be hoodwinked for a few Rupees at most turns, then go a head and book.

  • Stayed: July 2014, traveled with friends
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Thank sandyring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (38)
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12 - 18 of 38 reviews

Reviewed April 27, 2014

Despite all the bad reviews, we liked this place. We found it reasonably clean, the staff were ok - they call your room and ask if you want coffee in the morning, the sheets were clean, and the bathroom was ok. Chennai is by no means a clean city, so it looks terrible from the front, and it's not very well signed, so make sure your driver knows where it is or risk driving around for ages. Since this was our first stop in India, the staff actually gave us really good instructions on how to catch public transport to our next destination, it depends who's at the desk. We stayed in some pretty manky places in India so, overall, this is a pretty good budget option.

Room Tip: It's probably quieter if you get a room near the back.
  • Stayed: January 2014, traveled as a couple
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Thank TheGlobalShuffle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

The worst experience of my life. Very very rude reception. Watch men is much better than the reception staff.on 01.01.2014 at 11.45pm visited the hotel after a long journey. The reception staff rudely behaved with me. When asked he rejected to provide a room.

  • Stayed: January 2014
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2  Thank zaheeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2013

We booked the hotel for 4 night and we left at the second night.
Prior to seeing the room, the receptionist asked for an advance payment of two nights.
The air con and the tv were working but not the wifi or the hot water. Since the first day we asked when this will be fixed and the answer was always soon/later/tomorrow. They never fixed anything and called us at 7 in the morning asking if we were checking out as we had advised we would do so if nothing was fixed. The sheets and bathroom were also dirty and the electricity went off several times a day. The fan in the bathroom was not working which created a lot of humidity and the staff did not seem to care. We only ordered food once as it arrived very late and cold.
Every morning that we stayed there the hotel staff called us very early asking if we wanted room service. Several times a day they would visit our room unannounced ringing the door bell briefly before trying to pull the door open. We were constantly maltreated by the incompetent staff that spoke poor english.
At checkout they wanted us to pay 800 rupees extra and threatened there would be big problems if we did not. After checking on the site were we had made the booking, we noticed they had noted us as a no-show. When we changed the status to having been there, they emailed the booking website saying that was not true.
We found a better hotel for half the price just down the road.

  • Stayed: November 2013, traveled as a couple
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4  Thank Fanny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I have been there many times in the past few years ... it is really cheap in comparison .. of coz it is little far from T Nagar which will cost u around 100 rupees i think each trip ... but it is close to Marina Beach ., Mount Road, and the vicinity .... so yeap , it depends what you want to do in chennai ... of coz the famous Plaza is also near .. Sorry cant remember d name ... next ... it is a no issue stay .. no bugs... clean linens.. OK service ... n bla bla .. so it is really a GOOD place to stay ... u dont feel like a Prince /cess but yea u only pay like 1200 rupees so yea :)

Room Tip: nothing in particular... well i like d first room i stayed the first time few years ago .. it was f...
  • Stayed: October 2012, traveled solo
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1  Thank bobbyperezkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2012

Stayed at this place for 4 nights. Bathrooms dirty, spots on sheets, staff either doesn't speak English or does not want to help. The roof terrace is nasty.
Only good thing is the location, 10 mins to Walk from the beach.

  • Stayed: August 2012
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3  Thank Travelline223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2012

This was my business trip to Chennai and I spoil my trip to stay in Hotel comfort triplicane near Star theater. Ac was noiseing all night, I think it is fixed for noise; not for cooling. swimming pool is not in Hotel butbathroom becomes pool when you take bath because water does not go out due to bad floor level of bathroom. Some extra services which are special in this hotel. 01 No shop, no towel, glass with full of dust, no room / bath room cleaning facilities. We order milk at 10;30 hrs, we got it at 11:30 after 02 reminder. Don't waste your for bad experience of this hotel. Recaption person is not friendly....he is not trust worth.....I have never got this types of bad experience in life....!!

  • Stayed: July 2012
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5  Thank nathawatRanjeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Comfort

Address: 22 Vallabha Agraharam | Triplicane High Road, Chennai (Madras) 600005, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #229 of 400 Hotels in Chennai (Madras)
Price Range: $18 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Comfort 2*
Number of rooms: 36
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