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“Average quality for above average price”

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The Lotus Serviced Apartments - Burkit Road
Mumbai
Level 5 Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Average quality for above average price”
Reviewed February 10, 2011

I stayed at this place since my regular hotel had full occupancy. The overall feel of this place is good due to the location (T. Nagar), however some things though minor are a let down

I checked into a suite room (Room 48) which I was told was under renovation and I was the first guest to be checking in after it was done. I felt this while walking barefoot of the flooring, which had a thin layer of construction dust. Also the smell of fresh paint was felt on switching off the airconditioning.

Being marketed as a service apartment, the room interiors were no frills (vitrified tiles instead of Italian marble, avg quality Indian bath fittings instead of imported high end, no carpets, table tops of granite instead of glass, average fabric upholstery for the furniture, etc)

Two aspects which need immediate attenttion were the shower lever which was wrongly fixed (HOT for COLD and vice versa) and the not operational night safety latch (not necessarily required). Had brought this to the attention of the reception manager which he said will be done

The good aspects: the place gives a neat homely feeling. airconditioning is top quality & non noisy, bedding and furniture are comfortable, the linen is clean, TV and refrigerator were working, the complimentary breakfast had good options, the morning newspaper was delivered on time, the staff is courteous and there is reasonable parking available

Also this place doesn't have an in-house kitchen and room service is catered by a local restaurant nearby. The quality of the meal ordered though was good, however the service takes abt 50-60 minutes

Overall, average on Value For Money (VFM)

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PraksMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Serviced Apartments - Burkit Road, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
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28
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42
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Japanese first
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English first
New Delhi
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 21, 2010

The hotel is centrally located and very well maintained. The rooms were spanking clean and so were the bathrooms. There is free Internet access also for guests. The food at the hotel was okay though - nothing great. The rooms had LCD tvs and a good choice of channels.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DexterDCE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Serviced Apartments - Burkit Road, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
76 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed April 21, 2010

One prime reason I'd recommend this hotel is for its location. It is located very close to T Nagar. Although, the place is a little hard to find, once you find it, you will love it for its proximity. You can reach T Nagar within 5 minutes in an auto. For 1750/- INR per day, this was a steal deal for its proximity and hospitality levels. Check-in took some time because of some confusion over our reservations. The rooms are compact but very well kept. The breakfast buffet was disappointing because of the spread. It was nothing great to rave about. The quality was good, but the buffet spread was not up to the mark. Their laundry service is extremely poor w.r.t. delivery times. The best way to describe this hotel is a 'no fills premium economy hotel.'

Overall, a recommended place.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yofobubu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Serviced Apartments - Burkit Road, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed March 24, 2010

well Lotus serviced apartments is on the Burkit Road, about 5 km from the US consulate. This mkaes it a shortlist with corporate travellers. It's an average place with OK service and midiocre food, the complimentary breakfast. I wasn't so impressed with the service in particular. Room was good indeed and thats more important when you are there for a single night. its distance from consulate is the biggest advantage for travellers. you could ask the front desk to call a pick up in the morning and that works out really well. Also its at a walkable distance from the Usman road so the shoppers can visit the prime of Chennai and shop for some Saris. all in all an avrage affair but dont forget the economic quotient of it. you could stay there!

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vir1284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Serviced Apartments - Burkit Road, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kumbakonam
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 8, 2010

Went to chennai on an officia trip , Lotus seems to be a identical plac for Business traveller , Good Rooms with Excellent service , Located at Heart of chennai. Good Place for Long Stay

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Srinivasan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Serviced Apartments - Burkit Road, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MADURAI
1 review
Reviewed November 15, 2009

Alongwith a colleague, I went to Chennai during June 2009 for writing a departmental promotional examination. Since the purpose was examination, I preferred to search for a comfortable stay far from the madding crowd. So I searched for a service apartment and found one in LOTUS, T.Nagar, Chennai. The tariff is equal to that of a star hotel. True the ambience was serene and calm; yet the amenities associated with a star hotel stay were not available.

Lotus provides a complimentary breakfast which is of fewer varieties compared to what is provided by pretty ordinary hotels in tier 2 cities like Coimbatore. Chennai, known for its aromatic filter coffee has a new service apartment in Lotus which provides Instant coffee to its customers. And during our stay, if we need a mid day coffee or tea against separate payment, Lotus says a cool SORRY that they don’t provide the service.

For Lunch and Dinner, you will have to hire an auto to go to the busy but tasty T.Nagar hotels. On the day of our stay, i.e., onl13.06.2009, our room could not deliver water in toilet and wash basin due to an ongoing work in the apartment. After a few calls to the reception, we were rest assured of water supply after 11p.m.

I must record that service apartments offer us an opportunity to stay calm but they have to go a long way in providing comforts and service requirements like regular hotels.

  • Liked — SERENITY
  • Disliked — FOOD
  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank garrullous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Serviced Apartments - Burkit Road, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 3, 2009

This is tucked in slightly inside,away from the bustle of T.Nagar.The room is extremly good and if you are the type who wants to cook his own food,you would love this place.They have reasonable tie-up with restaurants to serve packed luch/dinner in your room, for the likes of me.Over all a satisfying experience.But don't book taxis through them.They add a hefty service charge.

  • Liked — roomy and cofortable
  • Disliked — airconditionong efficiency
  • Stayed January 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank vksridhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm123345, General Manager at The Lotus Serviced Apartments - Burkit Road, responded to this review, July 13, 2015
Greetings from The Lotus serviced apartments. Thank you for staying with us. We value your valuable comments. We will act upon it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lotus Serviced Apartments - Burkit Road

Property: The Lotus Serviced Apartments - Burkit Road
Address: 15, Burkit Road, Chennai (Madras) 600017, India
Phone Number:
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Hotel Style:
Ranked #12 of 635 Specialty Lodging in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Lotus Serviced Apartments - Burkit Road 2.5*
Number of rooms: 39
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Also Known As:
The Lotus Serviced Apartments Hotel Chennai (Madras)

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