We stayed in the suite on the 1st floor for 2 nights and found it extremely comfortable. The place is immaculately clean and is very well furnished. Leanne who manages the place was extremely friendly, courteous and willing to help. The arrangement they have for food is excellent in that they have an arrangement with a set of restaurants and food is delivered very promptly.
There is just one negative that kind of totally put me off when I was settling the bill on checking out this morning:
I had booked the room for three nights and Mr George had confirmed at the time of booking that the suite room was available for only 2 nights and the 3rd night would be in a standard room. We had to cut short our trip by a day and so we informed Leanne a good 24 hours in advance that we would like to check out a day earlier. I was a bit taken aback when she told me that Mr George had asked her to charge us in full for the 3rd day too but she requested him to charge us at 50% for the 3rd day.
Also the rate we were charged was at 50% of the suite room cost despite the fact that Mr George said it was not available for 3 days. All of this when the guest house has no stated cancellation policy. The tariff as per mr George's email was , quote " The Extra Large Deluxe Suit is priced at Rs. 2900 + Rs. 362 ( Tax ) = Rs. 3262 per day for single occupancy and Rs. 3762 for double occupancy." Unquote. The bill we we given was a handwritten scrap of paper with no breakdown of service tax.
Regretfully Mr George was overseas while we were there so I did not have the opportunity to have all of this clarified.
- Official Description (provided by the hotel):
- Guest House and Furnished Accommodation of International Standard offered for foreign tourists, Non-Resident Indians ( NRIs)and for those coming on work assignments to Chennai, India. Exceptionally clean and safe accommodation at a very reasonable rate. ... more less
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