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Lemon Tree Hotel, Chennai
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Reviews (1,801)
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1,160 - 1,165 of 1,801 reviews
Reviewed July 21, 2014

The business trip was a long one and the hotel staff made it a pleasurable and comfortable one to stay in.The room was a tidy one and the housekeeping staff always ensured the room was spick and span. The housekeeping staff was very courteous and all the requests were tended to with great care. Alam( housekeeping)needs a special mention for this.
The buffet spread was varied and much enjoyed( though at a higher price range). The restaurant was an enjoyable place to be around with the staff always on their toes.Thanks to Ramesh, Habib, Washim and Samresh.
The internet was a bummer though considering you had wi fi access for only an hour a day. I think this service could be dealt with in a better way as internet is needed for more than an hour in a day.
This is definitely a place I would like to put up at the next time I visit the city.

  • Stayed: July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
3  Thank avishekpradhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Chennai, responded to this reviewResponded November 12, 2014

Dear Guest,

It was a pleasure having you stay with us at Lemon Tree Hotel, Chennai on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are glad that we were able to exceed your expectations.

We are truly grateful for the wonderful things you have said about our hotel, team and services especially about Alam, Ramesh, Habib, Washim & Samresh.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

Sincere regards,

Sanjay Kumar Das
Hotel General Manager – Chennai Region

15 cities. 25 hotels. 2800 rooms. Refreshing India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014 via mobile

I have stayed in Lemmon Tree Chennai on several occasions. Having stayed here once there was no need to look for any other place for stay. The hotel is marvelous. All the staff and officers are very caring, very efficient and extremly courteous. Even after staying here on several occasions it is difficult to find any grey area. Every time the room is perfectly neat and clean with well controlled airconditioning. Buffet breakfast and dinners are very elaborate and include items from all regions. The best part of the food is that all food items appear to be very hygienically prepared and are very fresh and tasty. It may not be wrong to say that food items served in Lemmon tree are synonymous to the word "taste". Based my good experice of Lemmon tree Chennai I tried Lemmon Tree Hotel at Jaipur also and found that, that too was equally good. I wish management to maintain the same service standard.

Stayed: July 2014, traveled on business
1  Thank sbm r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Chennai, responded to this reviewResponded November 12, 2014

Dear Guest,

It was a pleasure having you stay with us at Lemon Tree Hotel, Chennai on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are glad that we were able to exceed your expectations.

We are truly grateful for the wonderful things you have said about our hotel, team and services.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

Sincere regards,

Sanjay Kumar Das
Hotel General Manager – Chennai Region

15 cities. 25 hotels. 2800 rooms. Refreshing India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

i had been to Chennai for a conference, and since i had been to lemon tree blore in electronic city for a lunch was excited to see what the Chennai branch had to offer. Sadly i wasn't able to spend much time in the hotel, but my husband did and was a little disappointed.

Neither of us smoke, but i din think of booking a non smoking room specifically, as i did not anticipate that even if we don't, the smell that greeted us upon entering the room would be so intense!

Another Funky smell greeted us in the bathroom, but that came and went.

Other than that, i liked the interiors, cleanliness otherwise. The restaurant was good, but the waiter forgot to bring me my poached eggs and my husband's Dosa too!! lucky for them, i was in a hurry!!
The breakfast buffet was quite good.

Slightly overpriced too. View from the room was lovely!!

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank shilpsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Chennai, responded to this reviewResponded July 31, 2014

Response:

Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Hotel, Chennai. We are happy to know you liked the hotel ambience, cleanliness around you and the breakfast buffet. I however, apologize for not meeting some of your expectations during your stay.

We have noted your comments about the smell in the rooms and have alerted our Housekeeping team to follow all pre-defined procedures and ensure the rooms are always fresh and clean as per Lemon Tree standards.

We also apologize for not being able to speedily deliver your breakfast order. We are reviewing the relevant processes to handle this better in future.

We have also noted your preference for a non-smoking room and going forward will ensure we have one ready for you when you decide to visit us next.

Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.cn@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best regards,

Sanjay Das
Hotel General Manager
Lemon Tree Hotel, Chennai

15 cities. 25 hotels. 2800 rooms. Refreshing India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2014

We have so far had the experience of staying in lemon tree hotels in delhi and chennai. The hotels are maintained very well and offer well appointed rooms for staying. The general hygeine is great and the staff is extremely courteous and responsive. The breakfast buffet offers a good spread of items and also great taste. The meal quality is also fine. The only suggestion would be to drop the room rentals a little bit considering that the delhi property traded at 6100 for a double occupancy , while chennai not a premier one traded at 6700 for a tripple occupancy. Rest all great.
Sundar Narayan

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank Sundar_1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Chennai, responded to this reviewResponded November 12, 2014

Dear Guest,

It was a pleasure having you stay with us at Lemon Tree Hotel, Chennai on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are glad that we were able to exceed your expectations.

We are truly grateful for the wonderful things you have said about our hotel, team and services.

We have noted your feedback room rates offered to you, we will definitely work on best rate for you on your next visit.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at <gm.cn@lemontreehotels.com> and I will be happy to handle the arrangements personally.

Sincere regards,

Sanjay Kumar Das
Hotel General Manager – Chennai Region

15 cities. 25 hotels. 2800 rooms. Refreshing India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2014

We stayed at the Lemon Tree for two nights during a recent visit to Chennai. Loved the lemon fragrance that you smell as soon as you enter the hotel and this continues throughout. Rooms are well maintained. Breakfast buffet options were limited similar to other business hotels. Cost was a but too high for a business class hotel.

  • Stayed: July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank ashwinkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Chennai, responded to this reviewResponded November 12, 2014

Dear Guest,

It was a pleasure having you stay with us at Lemon Tree Hotel, Chennai on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are glad that we were able to exceed your expectations.

We are truly grateful for the wonderful things you have said about our hotel, team and services.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

Sincere regards,

Sanjay Kumar Das
Hotel General Manager – Chennai Region

15 cities. 25 hotels. 2800 rooms. Refreshing India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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