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“Heart of city, very affordable”

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Brownstar Boutique Hotel
Ranked #205 of 398 Hotels in Chennai (Madras)
chennai
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Heart of city, very affordable”
Reviewed November 12, 2010

Came for an interview in Chennai and was put up in a Hotel Brownstar. They provide a complementary bfast buffet. The bfast buffet is just ok. Room is clean - from outside, the hotel does not look very great (it is a small hotel). But it is affordably priced and in Kodambakkam - if your work is in the heart of the city, then it makes sense to stay and if you are looking for a sub-2.5K budget. If you plan to go to the IT corridor near OMR, then this is too far away. Service is ok.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank piduman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Brownstar Boutique Hotel, responded to this review, July 4, 2015
Namaskar!

Greetings from Brownstar Boutique Hotel, Chennai!

Many thanks for choosing to stay with us and we appreciate the time taken to review us at Trip-Advisor.

We wish to inform you that the hotel has been totally renovated / refurbished in a phased manner with lot of options.

We will be glad to serve you again and will ensure that you have a perfect experience with us.


Cordially,
For Brownstar Boutique Hotel,

Nandhini Sundar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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19 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Hyderabad, India
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 9, 2010

The overall experience with this hotel was less than satisfactory.
1) we had clearly informed(by calling aprior) it would be a family visit, 2 adults and a child.
The room that we were provided had both beds seperated(twin beds) and dressing table and switchboard in between.
Later when the bed was joined the switch board posed risk since our baby is little more than a year old.
2) The room size was very small, dingy and stuffy.
The AC control was not working, you could either allow it freeze you or just switch off. Same thing with Fan.
Bath room was below expectation, except that it was clean. Hot water is available only during early morning or during nights.

We asked for a room change, the receptionist promised us a better room by noon. but they gave us a different room only in the evening

This room was spacious and better interiors and the bathroom and AC were much better.
We thought of continuing another day as we had plans of staying one more day in chennai.
But, now a new problem arose, there was some religious gathering right behind the hotel and they bhajans with shrill loudspeakers.
They went on till 11.pm in the night. During which time we could hardly listen to each other.

We decided to checkout very next morning.

They have a small coffee shop where you get complimentary breakfast. The breakfast is good, but it can become extremely crowdy.
The room service is also slow.But rates are comparitively good.

I think there are other hotels which provide better experience for the same facilities.

On a whole its not worthy.

  • Liked — location
  • Disliked — room
  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank adiadiadi369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Brownstar Boutique Hotel, responded to this review, July 4, 2015
Dear Sir,

Greetings from Brownstar Boutique Hotel....!!!!!!

We really appreciate your open statement on the negative areas of the property. Since it was 2009, we couldn't able to pick up your old details due to the complete change in the systems. We are renovated now and ready to occupy and we expect you to visit our property again alone or with your family. I am sure that you will feel the changes and comfort during your stay.

Total property is renovated including the changes professionalism in the staffs and the kind of service to be provided.

So, do visit us again. Hopefully expecting your arrival soon.

Thanks & regards
Thushin Raj
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Brownstar Boutique Hotel

Property: Brownstar Boutique Hotel
Address: 2/25 Dr Ambedkar Road | Kodambakkam, Chennai (Madras) 600024, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #205 of 398 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Brownstar Boutique Hotel 2*
Number of rooms: 25
Official Description (provided by the hotel):
We thank you for the interest shown in Brownstar Boutique Hotel Situated in Kodambakkam, the Heart of Chennai and the hub of business and leisure activities the hotel is at convenient approach from the airport, railway junction and most of the city's major landmarks. The hotel has well appointed 25 rooms, which provide luxury and comfort. The dining options include a multi cuisine restaurant, RestoBar (Happening Soon) and In room dining for In-house guest. The facilities include the state of art business and conference facilities. Our rooms are upgraded with world class products to match the modern comforts includes VRF AC System, Electronic Safety Locker, Minibar, Sound insulated windows, Laminated floors, Coffee percolators, Shower Cubicles, Uniformed Eco - Friendly lights etc.. ... more   less 
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