I will start by saying that I am someone that will speak my mind and raise issues. If you are not this way inclined you may get frustrated here.
Firstly, fantastic rooms and the quality exceeds the price of room. Perhaps I was unlucky but this is my experience;
Welcoming letter stated "ask about our bar offers and getting the second drink half price for your better half" or something to that effect. We went to the empty bar at 5pm and mentioned same, the elderly waiter said in a very robust tone " there is no happy hour at this hotel" and walked away from us. I can appreciate that tones can be lost in translation but why walk away from us as if we were dismissed? A different bar attender attended to us later where we ordered food and drinks. Mr grumpy served us the food and seemed to have changed his attitude. I did not tip him as I always usually do but we did see him eat the 2 chillie bagoras we left, behind the curtain!! Next time be more discreet!
I will list the other issues we then encountered;
Room 314 smelt of cigarette smoke and there was a strange noise from above as if someone was scraping their chair along all night. I went outside to check and actually think it is the service lift which is quite close.
Note previous posters have commented about the 3rd floor and smell of cigarette smoke in rooms.
Fridge did not work and they had to change it twice to rectify the problem.
WIFI is 450 plus taxes for 24 hours and NOT per room but per lap top.
Rogan Josh 400 Rs plus taxes but scant portion and swimming in oil.
Whilst i have listed the issues I encountered I must balance this with every time I mentioned an issue it was taken seriously and dealt with. The managers here are excellent and continously asked if I wanted to change the room which I subsequently did and they kindly upgraded me.
That said it was a little draining raising points.
My advice is excellent rooms and customer service from managers so I would definately stay again although avoid 3rd floor. It has not spoilt my stay.
- Official Description (provided by the hotel):
- The plush and spacious interiors at Lemon Tree Premier, Jaipur take the zing up a notch. The Lemon Tree Premier chain of upscale business and leisure hotels elevates the Lemon Tree experience while retaining the same freshness, quirkiness and energy that Lemon Tree is well known for. Lemon Tree Premier pampers the style conscious and upbeat traveler with its personalized services, premium in-room amenities, award winning restaurants and fun experiences. ... more less
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- Also Known As:
- Golden Tulip Jaipur Hotel Jaipur
- Jaipur Golden Tulip
- Golden Tulip Hotel