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“A Wow Experience!”

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The Raj Palace Grand Heritage Hotel
Ranked #42 of 380 Hotels in Jaipur
Certificate of Excellence
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“A Wow Experience!”
Reviewed November 15, 2011

Wow! What an amazing experience! We were looking forward to some
quiet time and this property sure gave us that. We enjoyed our stay also
for the serenity. Service was upto the mark and all areas were so
clean. Airport transfers are available so we could avoid that hassle.
All in all it was a fun experience.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmrajpalace, General Manager at The Raj Palace Grand Heritage Hotel, responded to this review, September 26, 2012
Dear Sir,

It was a pleasure having you as our guests in the property. We are so happy to hear that you have enjoyed your stay at The Raj Palace.

We are looking forward to welcoming you again at the palace

Many thanks
Kind Regards
Ankur Rara
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 15, 2011

Its a oasis in the desert the entrance is simple but as you go in the magnificance and grandeur the attention to detail and the picture gallery and museums take you to a dream world of history and royalty worth a visit thanks to the staff they made our stay memorable

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank travelhighclass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmrajpalace, General Manager at The Raj Palace Grand Heritage Hotel, responded to this review, July 30, 2012
Thank you so very much for your good comments. We look forward to serving you again in near future
Best Regards

Ankur Rara
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur
1 review
Reviewed November 11, 2011

It is a very beautiful hotel. Located in the center of Jaipur city. Hospitality is amazing. I felt royal when i entered the hotel. Once in a life time one should definitely visit this beautiful hotel.

Room Tip: All rooms are special and beautiful. It will make you feel royal.
See more room tips
  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pankajkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmrajpalace, General Manager at The Raj Palace Grand Heritage Hotel, responded to this review, November 29, 2012
Dear Sir,
Thank you for sharing your thought with us and we make sure that each of your geusts are looked after very well and we shall do the same in the years to come

Thanks once again
Ankur Rara
General Manager
The Raj Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
180 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed August 26, 2011

We stayed in this beautiful hertage hotel during the quiet season and think we might have been the only guests one night. It is a lovely old heritage hotel with integral museum! Old style rooms and lovely courtyards. A fabulous small swimming pool. Food excellent ..alcohol expensive. Very helpful staff. Incredibly expensive shops.

It would have been a five except we had no hot water on arrival and I was told to let it run...it got slightly tepid but tafter 10 mins still too cold for a bath or shower but I was told that that it was hot....No way. Next day it was fixed and lovely and hot but I resented being told I was imaging things..honesty the best policy

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank gwynethh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmrajpalace, General Manager at The Raj Palace Grand Heritage Hotel, responded to this review, August 25, 2014
Dear Sir,

Thank you for your review of our hotel.

We have noted your comments on the bathroom malfunction on your arrival day
We value all feedback and constantly strive to improve our product and services.

We would like to invite you to write in to us at gm@rajpalace.in so we can work together to restore your confidence in us.

Warm regards,

Ankur Rara Jethlia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 25, 2011

Stayed one night in August - Looking at previous Tripadvisor review we should have avoided ROOM 107 as well !! - it still had no hot water in the evening - then in the morning the water was at scolding temperature and unusable - and this was after a service call to fix the problem!
While the dining room was elegant and beautiful, the expensive dinner was nothing special. By the time we came to check out, we asked the Manager for some compensation for no hot water. The Manager told me that the charge had already gone through - then offered some puppets as gifts to 2 of our 3 children - the dolls turned out to be mould ridden - we threw them out.
The Raj Palace may be good if you want to take a look at the spectacular museum-like palace, but perhaps only for a drink or breakfast. Definitely won't be going there again and would advise others to BEWARE. It was quite expensive and with poor service which is a shame given the potential of the place.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank Australian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at The Raj Palace Grand Heritage Hotel, responded to this review, July 10, 2012
Dear Sir,
First of all, thank you for having chosen The Raj Palace hotel in Jaipur in your recent visit.
I sincerely apologize for the inconvenience you had during your last stay in our hotel.

We recently indeed had a smell issue in this room for the hot water as it vwas in the last corner of the building but our engineering had fixed it up very quickly, I am sorry that you experienced this issue.

We hope to welcome you very soon and we again apologize.
With best regards,

Ankur Rara
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 5, 2011

The entrance to this hotel in the old town does not give the best impression, but fears are soon allayed once you see the hotel grounds. The reception area also does not help as it is extremely small and modest if you will, and doesn't fit at all with the rest of the hotel. These are some of the quirks this hotel has.

However, that said, this hotel is gorgeous and filled with history. We walked all around, studying all the photos on the palace walls, explored interior courtyards, walked the expansive and beautifully manicured lawn where you can take refreshments or play croquet. The pool is small but beautiful-located in an alcove surrounded by statues with a full length mirror on the back wall which further enhances its otherworldly appearance. We didn't have the opportunity to dip more than a hand in the pool but it looked very clean and the water was not cold.

Foodwise, there are two possibilities: the formal Swapna Mahal Restaurant where we ate once. it,s beautiful but my partner who really enjoys Indian food wasn't blown away by the food. The other food option is a coffee shop where there is all-day dining. I found the food adequate but for the most part, not memorable. I found the fixed meal times, outside of which the menu is quite limited, inconvenient at times. In the coffee shop, there is a glass case with cups signed by celebrities, mostly Indian, who have stayed at The Raj. Our waiter, and he was our waiter wherever we ate, Ghandsi, was wonderful. The restaurant manager was also great, always there to ensure that we got the best service. And by the way, breakfast was excellent.

In the evenings, there was a performance, on a stage set up on the lawn, featuring Indian percussion music and 3 female dancers. The young principal dancer danced with 5 pots piled on her head and was incredible.

Our room was spacious and comfortable so that we were happy to return each day. As for tv, don't expect CNN or the BBC but rather prepare yourself for Bollywood. It was an opportunity to become familiar with Bollywood films even if we didn't understand the language.

Another reviewer had mentioned free water, I too had been under the impression that a bottle of water was included each day but in the end we were charged for every bottle. This was something that I did notice at this hotel- there were little charges left, right and center, some of which I frankly didn't understand. The hotel shops were incredibly expensive, even for a hotel of this quality.

The hotel, upon our request, provided us with a car and an excellent driver who spoke English and was very knowledgeable re: the location of shops as well as sights we wanted to see. He also was very helpful, helping me up the steps of the Monkey Temple (I suffer from angina) and showing me how to act at the shrine.

If you want to spend time shopping and exploring the old town of Jaipur, this hotel is well located. Myself, I was a bit disappointed with the old town of Jaipur so in the end, probably would not have minded staying at a hotel such as the Rambaugh Palace outside of Jaipur.

Two of the three nights we spent at this hotel, there were no other guests so it felt a bit lonely and strange. I had the impression that perhaps the hotel was frequented more by Indians rather than foreigners. But the third day, a French tour group dropped by for lunch and in the evening, there were two other tourist couples.

Would I return to The Raj Palace, probably not. I found three days there too long. However, it is a special place filled with history and definitely worth a visit.

  • Stayed March 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank HayKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 2, 2011

This time yet again there was something new! Once again had a wonderful time soaking in the quiet and calm atmosphere along with superb hospitality!

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reikiottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmrajpalace, General Manager at The Raj Palace Grand Heritage Hotel, responded to this review, November 29, 2012
Dear Sir,
Thank you for sharing your thought with us and we make sure that each of your geusts are looked after very well and we shall do the same in the years to come


Thanks once again and thank you for selecting our proeprty in each trip
Ankur Rara
General Manager
The Raj Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Raj Palace Grand Heritage Hotel

Property: The Raj Palace Grand Heritage Hotel
Address: The Raj Palace Amer Road | Amer Road, Jaipur 302002, India
Location: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Jaipur
#18 Spa Hotel in Jaipur
#22 Family Hotel in Jaipur
#22 Luxury Hotel in Jaipur
#37 Business Hotel in Jaipur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Raj Palace Grand Heritage Hotel 5*
Number of rooms: 40
Official Description (provided by the hotel):
A truly magnificent Maharajas palace, located in the heart of Jaipur city. Tucked behind fortified walls, The Raj Palace is Jaipur’s former royal residence and palace. A multi award winning hotel. It is a first museum hotel, stately mansion and pleasure palace with restaurants, a spa, exclusive cinema, pool, gardens, courtyards and stunning decorative features. The Raj Palace is located on the main Amber Road and near to all the Major site seeing places and shopping areas are very near to the palace. It was Built in 1727 to be the Jaipur first palace it is an unrivalled specimen of the Pink City character, charm and grandeur. The palace was converted into an exquisite luxury hotel in 1996. Museum suites have been created giving the Raj Palace the honor of being the first palace hotel with such accommodations in India. The Raj Palace is a perfect blend of Old world charm with old Royal architecture, gardens and beautiful courtyards united with the world’s most modern facilities to make the guest experience most unique and unforgettableThink grandeur to the highest degree. 24 carat gold fittings, stucco, brocades, mirror work, hand-painted frescoes, massive crystal chandeliers, antiques and priceless artifacts, this is a monumental palace with an immense wow factor. Museum suites have been created giving the Raj Palace the honor of being the first palace hotel with such accommodations in the world.. The Raj Palace is a perfect blend of Old world charm with old Royal architecture, gardens and beautiful courtyards united with the world’s most modern facilities to make the guest experience most unique and unforgettable. The Swapna Mahal Restaurant has been richly decorated with real gold leaf work, a majestic rare crystal chandelier, rich palace furniture and a crockery museum housing centuries old collections. The Shikarbadi Bar decorated with finest hand paintings depicting hunting scenes, housing the finest wine. The Kebab Shop live bar be Que restaurant serving the most authentic Mughlai cuisine dashed with rich Indian spices is a food lovers delight, and any moment of the day, The Royal Lounge (Coffee Shop) is a privileged place. The choice of cuisine is extensive, from international feasts in the restaurant, delicious kebabs on the grill outside to traditional afternoon tea. Watch marionette theatre or a film and browse the various museum collections, from crockery to celebrity to hunting. Go to the spa to relax, the onsite Princess Boutique to shop and the countryside for safaris. A perfect blend of Old world charm with old Royal architecture, gardens and beautiful courtyards united with modern world facilities the Hamam swimming pool, Prakriti spa , Manoranjan Multimedia theatre, puppet show, Palmist and choice of booking special gala theme events can make the guest experience most unique and unforgettableThe Raj Palace is a proud member of Small Luxury Hotels of the World property and Five Star Alliance Club and also rated as Worlds Leading Heritage Hotel by World travel Awards Seven times in row ... more   less 
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Also Known As:
Raj Palace Jaipur
Raj Palace Hotel Jaipur

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