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ITC Rajputana, Jaipur
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Reviews (4,237)
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All reviewspeshawari restaurantbeautiful lobbyguest relationspool sidebeautiful hotelspecial thankswelcome drinkbreakfast buffetfront officegreat hospitalityexcellent staycourteous staffmemorable stayrailway stationrooms are spaciousthe heart of the citydelicious food
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Reviewed February 17, 2013

We recently stayed at the ITC Rajputana at the start of a Rajasthani holiday. Initially we were disappointed that our first two choices - the Rambagh Palance and the Oberoi Rajvilas - were both sold out. However, we were very happy with our final choice in the end. Though it is neither an opulent palace nor even a heritage hotel, it is a close second. The location is actually quite central, close to the sights. However, due to the ongoing construction of the Jaipur Metro in the vicinity, the approach roads are a mess, and the area is not very attractive.

As usual the food was good, as it is usually at ITC hotels. Our kids really enjoyed the breakfast buffet, where they do a really good job, even providing kids with customized choices that are not on the menu. If there are a couple of cribs, they would be: (a) they should drop the live classical Indian musicians at breakfast (a bit too much so early in the morning), and (b) they should consider more dining options at the hotel (currently mainly a buffet restaurant and a 24-hr coffee shop).

But overall a great experience.

Room Tip: Ask for a room with a bay window, if you have small kids.
  • Stayed: February 2013, traveled with family
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Thank Ulysses S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded February 21, 2013

Dear Guest,

We thank you for staying at the ITC Rajputana during your recent visit to the Pink City.

The entire team joins hands with me in expressing our gratitude to you for sharing your experience during your stay. It is a pleasure to know that you liked the hotel and it's services.

Our primary goal is to offer guest satisfaction therefore, it is our utmost endeavour to ensure you have a memorable stay. I have conveyed your compliments to our Chef for appreciating the food and the breakfast buffet.

We would also like to thank you for your suggestions, we shall definitely review the same and take action.

Hope to welcome you again in the near future.

Thanking you,

Yours sincerely,

Sunil Gupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

WE had booked at the ITC Rajputana for the weekend on our holiday. It's really an awesome and had an enjoyable stay true value for money. The Lobby was grand and glittery with lovely ambiance.
The Rooms were very clean and staff was really helpful. We thoroughly enjoyed the food during our stay.

  • Stayed: December 2012, traveled as a couple
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Thank bark h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded February 21, 2013

ear Guest,

We thank you for staying at ITC Rajputana during your recent visit to Jaipur.

It is a pleasure to know that our team’s effort made your stay special and exceeded your
expectations . I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS".

I certainly hope that we will see you return to the ITC Rajputana soon and look forward to the pleasure of welcoming you back.

Assuring you of our best attention at all times,

Sunil Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

The Rajputana hotel is a convenient situated hotel, at walking distance from the train station and in one of the sides of the centre of the city. It's a bit complicated to arrive to it from the station though

The Hotel was under refurbishment and everything was almost closed or under construction.

The bedrooms were ok, although to walk to them you need to go through lots of corridors, showing few internal patios with lots of leaks.

The breakfast buffet was ok, not as good as the maurya, grand chola or gardenia but good. I would say that is a good 4 stars hotel.

The downside is that the bar closes at 23:00 so if you plan to have business or a relaxed drink after hours, this is not the best place to be. We were lucky and we met one of the ITC family guys by the bar and they show us all around even under cronstuction and that looked quite awesome... but we'd like to see it running to confirm first..

The situation of the hotel is not very close to the pink city and you may need to get a cab to reach that place (highly recommended).

The sourrounding areas of the hotel doesn't look quite safe although I must say that iNdia is the country where I found myself safest.

IN summary, a good hotel, convenient hotel for the price (around 8K plus taxes -> 10K rupees) to stay for holidays and ok for business.

  • Stayed: December 2012, traveled on business
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Thank Jorgepab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded February 21, 2013

Dear Guest,

We thank you for staying at ITC Rajputana during your recent visit to Jaipur.

The team here aims at bestowing guests with every possible comfort . We have made a note of your observations/suggestions and shall certainly review the same and take action.

We thank you for the review and look forward to serving you again at our hotel in Jaipur.

Assuring you of our best attention at all times,

Yours sincerely,

Sunil Gupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2013

Well let me start first that words are not enough to explain the hospitality offered during our recent stay at the Rajputana ITC.
We were a group of 26 Pax. From the day of arrival the front office was efficient to call me and take the rooming in advance so that we could have a no hassle quick check in. To our surprise the the passport copies were already sent from our last hotel ITC Mughal and taken into records.
TheSPG rooms have always been a delight to stay in and speak of try class and all the luxury a room can provide competing against any top of the hotels worldwide.
Mr. Sunil Gupta (GM) a icon to be attached to the ITC Rajputana name has the details of every small things covered to its best. A welcome call made all the more difference assuring us of our patronage to the property.
Well as I state in my title I want to be a chic modern hotel and still be treated like Royalty then ITC Rajputana is the place to be in.
We were shown the warm hospitality with a small ceremony at the lounge specially organised for our family celebrating the newly weds before dinner which I must say touched all of us deeply.
The lobby and bar newly renovated gets you spell bound as soon as you enter the property.
Staff under the guidance of the GM is well motivated and take cares of your smallest to the biggest needs with perfection.
Food is great with a lot of options to choose from.
Once let me sign off by just saying that can't wait to visit the ITC Rajputana again to be pampered like Royalty.

Stayed: February 2013, traveled with family
Thank KUNAL-DELHI-INDIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded February 21, 2013

Dear Mr Kunal,

We thank you for staying at ITC Rajputana during your recent visit to Jaipur.

It is a pleasure to know that our team’s effort made your stay special and exceeded your
expectations . I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS".

I certainly hope that we will see you return to the ITC Rajputana soon and look forward to the pleasure of welcoming you back.

Assuring you of our best attention at all times,

Sunil Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2013

An opulent oasis and welcome reprieve from the throbbing traffic-choked streets of Jaipur. Outstanding hotel with top-notch service in every department! Kudos to ITC Rajputana and keep up the fantastic hospitality.

  • Stayed: January 2013, traveled solo
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1  Thank shanti54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded February 14, 2013

Dear Guest,

Thank you for posting a review .

It is a pleasure to know that our team’s effort made your stay special and exceeded your
expectations .

I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS".

I certainly hope that we will see you return to the ITC Rajputana soon and
look forward to the pleasure of welcoming you back.

Sunil Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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