Please let me make things clear from the start that I don't like giving any hotel bad remarks or comments unless there is a good enough reason to do so.
Check in and hotel lobby
hotel lobby is very inviting and grand the check in was very smooth and we were upgraded to a mini suit , but were told it's smoking room but no smell so excepted gladly ( will go into this later because there is another comment saying the same thing of another visitor )
Day 1 arrived late so decided to have bar snacks and drinks which were very good spent around 8000 rupees for 4 of us.because we have been in India now for over a month we like to pass the time away with a game if cards for fun which we did this night.
Day 2. Room was good enough but there was a definate smell of smoking in both rooms we had. When opening the curtains all I can say is that the veiw into the court yard was terrible , it looked derelict with an old window frame strewn across the grass and at night pitch black. So we can live with this as not stopping in room all day. Daughters room was damp with wallpaper coming away in the hall to room , plus not been cleaned properly as tooth pick and other bits on carpet.
Up to scratch with what you would expect
Pool bar and sit out area.
This is where the fun starts. In the morning this area is void of any service what so ever. There or HUNDREDS of pigeons flying all around you, there is excrement all down the walls and on the chairs and floor, and no one seems to care about this . There is a serious threat of catching http://en.wikipedia.org/wiki/Psittacosis which is caught from droppings and dust. These birds are on the bar tops the wallsxnext to where you eat and drink outside and in your hair nearly.on our last day we had to go into tge hotel ourselves to ask for service. Someone had left there breakfast plate and we sat there and no one came to move it for one hour, after the chipmunks had been all over it and messed the table, even then no one came back to clean up after moving plates. This is not 5 star standard.
50% of the staff are warm and welcoming the other 50% look like they don't want to be there and look miserable and service is quacking due to this.
Now something a bit petty
As I said earlier we played cards for fun on our first night and also did this in the outside bar in the afternoon and night and each occasion sent around 8000 rupees. On our last night because it was cold outside we went inside to drink and get some bar snacks , when we took the cards out of the packet one of tye staff jumped down our neck saying you can't play cards in a abrupt and stern way. We told him that we have been doing this for 3 days why did no one say anything first day , he said no can't pay cards. Then another waiter came over and said yes sir it is illegal.so rather than upset anyone went to Peshwari for food again and go to bed. On our return to the room we could not believe it but tier were 3 men sat playing cards at the table. So blood was boiling but just went to bed.
Fantastic food and staff and compared to the rest of the hotel staff and attitude feels like it belongs to someone else.
So in a nut shell
Miserable hotel looks like something out of the 60s , terrible area away from city and lots of building work , miserable waiters who don't wait on you , and a outside bar and sitting area which is un staffed and hazzard to health
Would not stay here again
- Official Description (provided by the hotel):
- Experience the finest in luxury...exquisite rooms, plush surroundings, the most delectable fare and impeccable service...all under one roof! The pleasure of premier restaurants serving Indian,Continental and Chinese cuisines. ... more less
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- Also Known As:
- Itc Rajputana, Jaipur Hotel Jaipur
- Sheraton Hotel Rajputana
- Sheraton Jaipur
- Sheraton Rajputana Hotel