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“Amazing property but lacks proffesionalism”

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Hotel Royal Orchid, Jaipur
Ranked #33 of 383 Hotels in Jaipur
Certificate of Excellence
Reviewed June 21, 2013

Hello,
I stayed in this hotel an year ago for 4N.
The hotel is great with modern interiors and amenities.
The positive:-
Amazing food
Amazing interiors
Amazing Amenities
Amazing cleanliness.

Now the negative:-
Wifi is chargeable at Rs 300/hr
Staff lacks professionalism.Ordered some snacks and got it after 2 hrs despite of reminding him at least 10 times

Room Tip: Suite rooms are really big and it's worth spending on them
  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
2  Thank arpitbond13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Royal Orc... G, General Manager at Hotel Royal Orchid, Jaipur, responded to this reviewResponded July 8, 2013

Dear Guest,

Greetings from Hotel Royal Orchid Jaipur!

Thank you for sparing your valuable time to share your feedback on your stay at Royal Orchid.

I am glad to note that you have left with a positive impression of our product.We have made a note of your observations.We look forward to welcome you back at Hotel Royal Orchid Jaipur to get us yet another opportunity to meet your expectations

Regards
Sudhir Jena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (984)
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711 - 717 of 984 reviews

Reviewed June 20, 2013

We spent two night at the hotel as the part of the wedding group. The services and the facilities offered by them was outstanding. The rooms were spacious and well appointed. We are from Jaipur and we have visited so many hotels at jaipur but the hospitality given by the front desk staff was excellent. Traditional aarti tika was done on arrival and we were served a welcome drink. All the guest were very happy in our wedding group with the food and the services.
Thanks a lot to all the staff specially the front desk team!

Room Tip: Higher floors have good view.
  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank pankyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Royal Orc... G, General Manager at Hotel Royal Orchid, Jaipur, responded to this reviewResponded June 26, 2013

Dear Guest,

Greetings from Hotel Royal Orchid Jaipur!

Thank you for sparing your valuable time to share your feedback on your stay at Royal Orchid.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

We look forward to welcome you back at Hotel Royal Orchid Jaipur to get us yet another opportunity to meet your expectations

Regards
Sudhir Jena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

Stayed there for two nights with all my team,from some of the reliable sources of mine came to know that this hotel is awesome just because of the people who are works there believe in hospitality,service,welcoming. Keeping this thought in my minds i thought lets try it and self found it excellent in every thing infact more then what my friends had told me.Don't remember the name of all however would like to announce the name of Ms.Jigyasa Bedi.She has set the benchmark of hospitality which i think would not be able to get in Taj and Oberois etc.One should learn from this lady about service.Really an asset to the organization.Would recommend this hotel for 5star services.

  • Stayed: May 2013, traveled with family
    • Service
1  Thank Akki1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Royal Orc... G, General Manager at Hotel Royal Orchid, Jaipur, responded to this reviewResponded June 26, 2013

Dear Guest,

Greetings from Hotel Royal Orchid Jaipur!

Thank you for sparing your valuable time to share your feedback on your stay at Royal Orchid.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

We look forward to welcome you back at Hotel Royal Orchid Jaipur to get us yet another opportunity to meet your expectations

Regards
Sudhir Jena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

I thouroughly enjoyed my stay at royal orchid. The exquisite interiors, the comfortable rooms and the effecient staff made my trip to Jaipur very delightful. 'Meenakshi Jhamb' was a great hostess, very warm, friendly and competent as she ensured that I was attended to proactively. I did not have to be bothered about a single thing during my stay because of her presence; everything from housekeeping to food was taken care of perfectly. I also had a chance to attend the pool party, it was superb fun in the scorching heat. The ambience of the hotel is serene and peaceful which makes it a perfect place to stay.

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank pallavi d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Royal Orc... G, General Manager at Hotel Royal Orchid, Jaipur, responded to this reviewResponded June 10, 2013

Dear Guest,

Greetings from Hotel Royal Orchid Jaipur!

Thank you for sparing your valuable time to share your feedback on your stay at Royal Orchid.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

We look forward to welcome you back at Hotel Royal Orchid Jaipur to get us yet another opportunity to meet your expectations

Regards
Sudhir Jena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

2 days stay at Royal orchid - Totally enthralling experience thanks to the great amenities , pleasant ambience and great services. My personal thanks to Meenakshi ( client relation manager ) , have seen very less staff as devoted and pledged as her. Moreover I witnessed the pool party in the evening which has its own flair. I must say unlike other pool parties very refined gentry which actually adds flair to the ambience. Now coming to Jaipur no second options - it has to be Royal Orchid. Thanks Meenakshi for making the trip a special one indeed.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adua1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Royal Orc... G, General Manager at Hotel Royal Orchid, Jaipur, responded to this reviewResponded June 4, 2013

Dear Guest,

Greetings from Hotel Royal Orchid Jaipur!

Thank you for sparing your valuable time to share your feedback on your stay at Royal Orchid.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

We look forward to welcome you back at Hotel Royal Orchid Jaipur to get us yet another opportunity to meet your expectations

Regards
Sudhir Jena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

Stayed at Royal Orchid a few days ago and I must say their service was as generous as the Hotel is lavish. Special mention to "Meenaxi Arora" for making our stay wholesomely heartwarming. The in-house restaurant and bar made it more pleasing with its delectable array of food and liqueur.

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank MadcapMario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Royal Orc... G, General Manager at Hotel Royal Orchid, Jaipur, responded to this reviewResponded June 4, 2013

Dear Guest,

Greetings from Hotel Royal Orchid Jaipur!

Thank you for sparing your valuable time to share your feedback on your stay at Royal Orchid.
We are glad to note that you have enjoyed your stay at the property. I shall share your feedback with my colleagues and am sure that they will be motivated to provide even better services to our guests.

We at Hotel Royal Orchid, Jaipur value your patronage and sincerely look forward to your next visit with us.
Regards
Sudhir Jena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2013

As I entered the property with my Italian clients I was thoroughly attended by the staff till the time we were through with our check in. It was all handled by the front desk management under the supervision of "Meenakshi Arora" which was thoroughly professional, cordial and proactive in her approach. She represented the hotel services in a very proficient manner. All I would say is good modern hotel, spacious rooms, nice food and excellent staff... All credit goes to " Client Relation Manager - Meenakshi Arora " . Will always look forward to stay and recommend others. Thanks

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Yashu11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Royal Orc... G, General Manager at Hotel Royal Orchid, Jaipur, responded to this reviewResponded June 4, 2013

Dear Guest,

Greetings from Hotel Royal Orchid Jaipur!

Thank you for sparing your valuable time to share your feedback on your stay at Royal Orchid.
We are glad to note that you have enjoyed your stay at the property. I shall share your feedback with my colleagues and am sure that they will be motivated to provide even better services to our guests.

We at Hotel Royal Orchid, Jaipur value your patronage and sincerely look forward to your next visit with us.
Regards
Sudhir Jena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Royal Orchid, Jaipur

Address: Opposite BSNL Office | Near Durgapura Flyover, Tonk Road, Durgapura, Jaipur 302018, India
Location: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 383 Hotels in Jaipur
Price Range: $52 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Royal Orchid, Jaipur 4*
Number of rooms: 139
Official Description (provided by the hotel):
Strategically located just 2.5 Kms from Jaipur airport and 10 kms from the city railway station, Hotel Royal Orchid with its elegant furnishing, decor and blend of sophistication, flamboyance with a relaxed attitude make this an ideal stay for all discerning travellers with free WI-FI. The guests can calm their senses at the roof-top swimming pool or indulge in gastronomic delights at 'Tiger Trail' and at the 24 hour coffee shop 'Limelight and can even lighten their spirit at 'Salsa'- the signature lounge bar after a day of hectic bustle.This upscale 5 star property houses 139 rooms along with 9 plunge pool rooms which includes a plunge pool suite with the finest amenities and elegant furnishings. Its banqueting facility, with ample parking space , luscious lawns and a large pre- function area makes it an ideal venue not only for video conferences, product launches but also a perfect destination for weddings .Hotel Royal Orchid Jaipur is one such dream wedding destination ' which makes your wedding a charming and unforgettable experience.Traveling to Jaipur and staying at this hotel will surely leave you mesmerized with a memory which will want you coming back for more. ... more   less 
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