We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“a useless front desk staff, a mouse, and a stubborn hotel manager...”
Review of Nahargarh Haveli

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Nahargarh Haveli
Ranked #8 of 410 Hotels in Jaipur
Certificate of Excellence
Reviewed November 1, 2012

As soon as we arrived at the hotel, we were happy to see such a grand entrance and reception area. However, the longer I tried to ask the front desk to help us book a transport for the elephant tour we had ALREADY booked, the more frustrated I got. He ended up calling one his buddies from another elephant tour and kept trying to make us book another tour over the phone with them. I told him over and over again, no, we already had a tour booked yet he still insisted that this was almost the exact same thing and that we should go with his instead...not too impressed after that.

Once we settled into our rooms and got ready for bed, we were shocked to find another little guest with us...a MOUSE...we called the same dude at front desk to help get it out. At first he said it was not possible that there was a mouse and that we were just seeing things...only to have the mouse run out exactly at that moment. He then stared at the room for a few more minutes not knowing what to do at all before getting one of the hotel service staff to come with a broom to help sweep it out. Both unsuccessful and by that time it was 3AM and we were fed up and tired with their absolute lack of effort in resolving this matter. He then told us we should speak with the manager in the morning instead since there was no other room right now. So basically that night, we slept with the mouse roaming around...not too impressed again.

The next morning we met with the manager and explained the situation. We told him we would refuse to pay for the night as we had not really slept and for the obvious reason, there was a mouse. He disagreed saying that that room given to us was a free upgrade to a king suite already and that the upgrade wasn't part of our standard double bed booking so he would not compensate us for the night spent with the mouse. We argued back that we would have rather had the double bed room as it came with no mouse..he didn't seem to take notice of that fact. Eventually he negotiated that it was not possible to give us a free night, but we could have a free dinner instead but no free drinks...was this a nice gesture? Maybe in India, definitely wouldn't pass in Canada...

However, when we realized we required an extra night stay the hotel manager was able to accomodate us right away. That would've been the only plus. Our overall experience was less than satisfactory. Definitely NOT impressed with the level of service we received.

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank iamrenko8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,647)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,144 - 1,150 of 1,647 reviews

Reviewed November 1, 2012

Stayed here for 3 nights in october. The hotel was a little hard to find for drivers but we always got back in the end.
The staff were very attentive and the manager Sher was fantastic, helping us organise everything we needed.
There is a great view from the roof of the hotel where the restaurant is.
Only problem with the hotel was the location. It isn't all that close to the major attractions such as the amber fort however the fantastic service more than makes up for this.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Ohnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

Our room was clean and comfortable and the staff very friendly and helpful. The rooftop dining experience was great, with good food and entertaining puppet show and music. The rooftop restaurant has a lovely view over the city at night. The location of the hotel in a quiet street made for a peaceful retreat from the busy city.

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank julielyn1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

We stayed here for only one night on our quick tour of the golden triangle. This was a lovely little hotel. Mr.Sher Singh greeted us upon our arrival remembering me from when I booked the room. He was very helpful and knowledgeable of the area. The rooms were clean with a flat screen tv, tea/coffee maker, nice bathroom with warm showers and a complimentary breakfast (very nice with many choices, not just toast and cereal). We had dinner on the rooftop restaurant which was very good and very reasonably priced. We were even entertained with a fun puppet show during dinner. I would highly recommend this place. It is a great hotel for the price.

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jena P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2012

This hotel is high quality through and through.

-clean
-bathroom had nice showers( hot water)
-room was large also with a/c
-open at all hours
-friendly staff
-only a $1 rickshaw ride to center of city

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Pjames44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

Am just finishing a delightful 2 day stay at this excellent traditional haveli (hotel). The hotel was clean, modern bathroom, flat-screen t.v., with an exceptionally warm and gracious staff, including the general manager, Mr.Sher Singh. The restaurant providedvery well-prepared and tasty meals. Overall a very nice experience and a fine hotel.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank painterman32747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2012

We loved our giant garden room and the cool key we used to open it's door. The grounds were lovely and pool very nice. The sunrise and sunset were beautiful from the 2nd and 3rd floors of the palace. Take some tiem to walk teh grounds and enjoy afternoon tea. In the gift shop they make clothes to order.

  • Stayed: November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lori H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jaipur hotels
0.9 mi away
Hotel Anuraag Villa
Hotel Anuraag Villa
#10 of 410 in Jaipur
1,050 reviews
0.8 mi away
Arya Niwas
Arya Niwas
#25 of 410 in Jaipur
1,255 reviews
1.1 mi away
Hotel Meghniwas
Hotel Meghniwas
#9 of 410 in Jaipur
490 reviews
Show Prices
Show Prices
Show Prices
1 mi away
Umaid Bhawan Heritage House Hotel
1 mi away
Shahpura House
Shahpura House
#19 of 410 in Jaipur
1,569 reviews
0.9 mi away
Umaid Mahal
Umaid Mahal
#23 of 410 in Jaipur
1,926 reviews
Show Prices
Show Prices
Show Prices

Been to Nahargarh Haveli? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Nahargarh Haveli

Address: B - 4 Behind Arg Corporate Park | Ajmer Road, Jaipur 302006, India
Location: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #8 of 410 Hotels in Jaipur
Price Range: $34 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nahargarh Haveli 3*
Number of rooms: 24
Official Description (provided by the hotel):
Nahargarh Haveli is conveniently located in the city offering smart,contemporary and best in class services & facilities.Minutes away from some of tourist attractions.Centrally located in a plush residential area in the heart of city.Well furnished rooms,tastefully decorated with traditionally frescos.All rooms have attached bath,with shower special emphasis is laid on the cleanliness and maintenance of hygienic amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, HostelWorld, Agoda, Orbitz, Cancelon and TripOnline SA so you can book your Nahargarh Haveli reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing