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“Room Sevice need to improve”

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Hotel Palak Paradise
Ranked #234 of 528 Jaipur B&B and Inns
Reviewed November 30, 2012

I stayed there in NOV -12 for 3 days with 5 family group.Hotel location is very far from city .Hotel is good but the room service is very very bad.They are not filling water also while servicing the room.we have to call them for water also after coming back to room.

  • Stayed: November 2012, traveled with family
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2  Thank Arun A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 - 19 of 25 reviews

Reviewed October 21, 2012

Pathetic experience. Hotel staff is extremly rude and arrogant.They do not have ettiquites how to behave with customers.They would rather shout on you even if they are at fault.They will provide you with expired food stuff and they dont even bother to check the expiry date of food stuff being served to the customer. Beverages provided are procured from retail sources and priced 5 times and then they are adding service charges and other charges on that. God forbid if you are not carrying any cash with you, you are gone. Card swipe machine does not work at all.

  • Stayed: October 2012, traveled with friends
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5  Thank topi1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2012

My over all experience in this hotel is good, warm and friendly staff, clean and spacious interiors and a good restaurant though we had our meals in our rooms. The only disadvantage is the location which is far off from main city.

  • Stayed: January 2012, traveled as a couple
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Thank Red88T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2012

I was not very sure before I booked this hotel but later I found 2 things that I didn't like.
1. Location of the hotel. Though it is right on the Ajmer highway but unfortunately the hotel staff was not able to guide us the right path which took almost an hour for us to search the hotel. We were coming via Ajmer highway itself and if we would have known, we could have taken the service lane to reach the hotel but we had to travel through many streets of Jaipur to reach the hotel.
2. Room service seems poor. Even after calling room service to clean up the things, they didn't turned up.
Apart from this, I think it was a nice property with many facilities, games for kids, swimming pool, gym etc. Parking is not a problem if you are coming from your own vehicle.
If you are visiting Jaipur to see the monuments, chokhi dhani etc etc, then this is not the right hotel for you. But if you are with your family and just want to relax on a weekend, you may choose this hotel.

  • Stayed: May 2012, traveled with friends
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1  Thank anurag31aug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2012

To be honest the hotel was very much far from the city ,though we hav the proper conveyance with us then to we face number of problem for the same.Staff was not at all concerned about the guest ,no one was there for service.As an when we reached the hotel room it was a shock for us bcoz no one from the service team was there for replacing the drinking water neither they were least concerned abut the guest.Phone was not working as an result every time we need to go to the reception tell them whatever we need,prior telling the reception and the staff related to the landline which were not working than to they didnt even listen,we stayed there for 2n and 3 days and they hvnt even try to resolve the problem of the phone.
Secondly related to the breakfast criteria ,they were not at all ready to give the breakfast in the room...for each and every service they were charging,though this was not been told to us by the tour operator who is in tie up with the hotel.We were there for valentine and it was the worst valentine we had ever in life.we had taken a package for the same and we dont with whom your operator they have tied up not worthied..Driver that is been provided to us was not at all ready to go .he has number of condition for the same .......we were there for a trip but felt like we are in a jail and whatever the driver will say we hav to accept that.

At last ill say providing swimming pool or gym doesnt mean that its a star property...the first and the foremost thing is the service been provide to the guest with smile and grace.

  • Stayed: February 2012, traveled as a couple
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4  Thank ggupta14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2011

It was a wonderful stay. Staff is very good and cooperative. Rooms are nice, they have a big swimming pool for adults as well as a small one for kids. Kids playground and games room with facility for TT, chess, video games, Dots, carrom etc can kept my kids happy and busy. Both the restaurants serve very good food and at a reasonable price. Staff in the restaurant was very nice. I did not go to the bar so no idea. Heard a lot about not to eat south Indian so did not tried. Overall experience was good except the location of the hotel was more towards outside of main city but if one is with car...its fun to stay in Palak.

Room Tip: first floor room
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  • Stayed: October 2011, traveled with family
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6  Thank dua12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2011

The hotel is a 3 star property with superb lobby,good food and good bar!! The interior of the rooms are also good...I was travelling with family and had chosen club room which had two rooms one king size bed and the other room with twin bed....room were good and superb for family... the staff were very polite and cooperative....
The only drawback is that the hotel is little far off from the city but for the rates and kind of room u get u will like to compromise for the distance!!
I would surely recommend this hotel...

Room Tip: club room if with family!
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  • Stayed: September 2011, traveled with family
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4  Thank hitesh123297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palak Paradise

Address: 241-247, Tara Nagar 80 Ft Road | Kalwar Road, Delhi-Ajmer express highway, Jaipur 302012, India
Location: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Spa
Hotel Style:
Ranked #234 of 528 B&Bs / Inns in Jaipur
Price Range: $54 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Palak Paradise 3*
Number of rooms: 41

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