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Four Points by Sheraton Jaipur, City Square
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Reviews (1,786)
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Reviewed September 8, 2013

Stayed two nights and found the hotel a great place to stay. Although I saw many tourists here I thought it was more of a business hotel. The location is a bit of a distance from the main tourist area. The evening we arrived we dined in the restaurant and it was good. The service was particularly attentive. Later we had after dinner drinks at the bar and were treated to some lovely retro music by Mr Tony Lobo.
Rajasthan scores high on good hospitality and service and this hotel lives up to that reputation.
Special thanks to all the restaurant staff, they are really courteous.
Room tip: we had a room facing the road on the 4th floor which was definitely noisy. One would probably do better on a higher floor away from the road. May be sound proof windows would help!

  • Stayed: September 2013, traveled on business
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Thank minilady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSJaipur, General Manager at Four Points by Sheraton Jaipur, City Square, responded to this reviewResponded September 10, 2013

Dear Guest,

Thank you for staying at our hotel in Jaipur during your recent visit and sharing your review on this platform.

Located at the heart of the city, Four Points by Sheraton Jaipur makes for a mesmerizing destination for leisure and business guests. Though we offer all modern amenities to corporate travelers, we also pay equal importance to the needs of leisure guests and provide them a host of recreational options along with various dining options. We are glad to note your pleasant dining experience and your appreciation about our kitchen team is a motivation to the entire staff.

We thank you again for your patronage and review. We are delighted to learn about your pleasant experience and look forward to having you back again soon.

Best Regards,
Vikram Khettry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

This hotel is located slightly away from the core city frequented by tourists, but we liked its location and the surrounding amenities. The hotel is clean and has good aesthetics. The front office had friendly and helpful staff. Good quality family restaurants and general stores are right close by which was very helpful.

I have no hesitation recommending this hotel. Of course, families need to be aware that the hotel rooms are not really suited for more than 2 people...you will need to order an extra bed and the room becomes even more restrictive in space. This appears to be a common issue in all places we stayed in India.

From our room window, we were also treated to a beautiful full-on mating dance display by a male peacock (wild) chasing after a female, on the roof of one of the houses in the neighbouring residential area. Couldn't see whether he ended up getting his girl, though :)

Room Tip: Back rooms overlook a middle-class residential area of town, which are neat and orderly...compared to the filth and noise of the main roads or commercial districts.
  • Stayed: August 2013, traveled with family
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Thank Rareaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSJaipur, General Manager at Four Points by Sheraton Jaipur, City Square, responded to this reviewResponded September 10, 2013

Dear Guest,

Many thanks for giving us an opportunity to serve you at our hotel. It was a pleasure to have you with us and your delightful review has doubled our happiness.

Located in proximity to the major landmarks of the city, Four Points by Sheraton Jaipur is perfect to explore The Pink City. We are glad that you found the location, amenities and service of our hotel up to the mark. We also feature two restaurants at our hotel premises and are delighted to receive your appreciation on them.

We thank you again for checking in at our hotel and recommending it on this forum. We look forward to the honor of having you back with us.

Best Regards,
Vikram Khettry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

First time to Jaipur, stayed at the Four Points by Sheraton, with my wife, for a leisure trip......from the moment we walked inn to the hotel, we felt like home away from home. the hospitality of the staff at the Front Desk, especially Ganguly and Aproop were wonderful...but the best part was when we entered the Restaurant....Mr.Tony was simply awesome and on the top of his game...he is a Guest Relations Manager- and he definitely deserves that one.... Mr Asvil -the F&B Manager was again a great guy, he has trained his team in the restaurant just up to perfection.. Ajay was a great server...always smiling, Dhirendra and Shivraj were very helpful... Maximum points to Mr.Tony and Ajay and Shivraj who went out of their way to make this stay a beauty. Thank you guys.

  • Stayed: September 2013, traveled as a couple
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Thank speaktoruss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSJaipur, General Manager at Four Points by Sheraton Jaipur, City Square, responded to this reviewResponded September 10, 2013

Dear Guest,

We thank you for honoring us with your patronage and sharing this review detailing your experience on this forum. We are immensely pleased to learn that we were successful in extending you a stay par excellence.

Four Points by Sheraton Jaipur is known for organizing outstanding stays where guests can avail various recreational options and unwind. Your kind review is a testimony to our reputation and is highly valued by the entire team. We have also passed your appreciation to our various associates and they are extremely pleased to receive the acknowledgement.

Once again, we thank you for staying with us and eagerly await your revisit at our hotel in Jaipur.

Best Regards,
Vikram Khettry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

The level of hospitality is one of the best I have seen. Location was slightly tricky, even the local driver got lost. Room had the same as US amenities with international power sockets - was a relief to just plug in the iphone without an adapter. Buffet was nice though breakfast was repetitive, dinner buffet was better. Got a good meal inclusive rate at walk in via front desk better than local indian online websites.
Jaipur is a fun city, choki dhani was fun too, a good ethnic experience. Would revisit.

Room Tip: high floor, away from elevator and freeway.
  • Stayed: November 2012, traveled with family
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Thank Yaahooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSJaipur, General Manager at Four Points by Sheraton Jaipur, City Square, responded to this reviewResponded September 12, 2013

Dear Guest,

We thank you for sharing your experience on the public platform and are glad to receive your review.

We are happy to note that your stay experience at Four Points by Sheraton Jaipur was pleasant. We offer a range of accommodation options that feature modernistic amenities to satisfy the needs of discerning business as well as leisure travelers.

Our personalized services make the guests feel at home. We have made a note of your observations.

Thank you for sharing your feedback with us. We look forward to welcoming you again.

Best Regards
Vikram Khettry
General Manager

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Reviewed September 5, 2013

Weekend holidays ..Was good and the hotel was comfortable with all amenities. Staff was helpful in spite of being busy weekend..Rooms are good... however pool table was not operational.... and very limited activities for kids.....more focus on business travel seems.
Location is ideal for town visit, new Jaipur , airport and to Ajmer.

Room Tip: Pool facing room on lower floors are value for money
  • Stayed: June 2013, traveled with family
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Thank Vishal V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPBSJaipur, General Manager at Four Points by Sheraton Jaipur, City Square, responded to this reviewResponded September 6, 2013

Dear Guest,

We express our gratitude for sharing your stay experience at our hotel in Jaipur. The amenities & facilities at the hotel are designed to meet the needs of business and leisure travelers both. It feels great to know that you had a perfect stay and appreciate the efforts of the team. However, we did notice your concern and would incorporate changes, as applicable.

Once again, we thank you for the review and look forward to serving you again with enhanced services.

Best Regards
Vikram Khettry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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