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“Nice rooms but A.C. wasnt working”

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Vesta Maurya Palace
Ranked #86 of 376 Hotels in Jaipur
Noida, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice rooms but A.C. wasnt working”
Reviewed November 8, 2013

I'll start from the rooms. The rooms look amazing. Modern look and interior. The bathroom is clean and in good condition. The only problem faced by us was the AC problem. It wasnt working and it felt more like heater.
The service was fast for food but they could not fix the AC problem even after telling them so many times.
The food was worth the money. It had good taste and quantity and quality both were perfect.

I enjoyed the stay in this hotel. Just that the AC ruined it for us since it was really hot out there.

Just get this issue fixed, rest, everything is perfect!

Room Tip: Tell the manager to change the rooms instead of making them work to get it fixed. It's of no use...
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sonalisutar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Maurya Palace, responded to this review, November 10, 2013
Dear Sir/ Madam,

Thank you for your positive feedback. Immediate steps have been taken to rectify the problems in the Air Conditioning system and you can be well assured this will not happen again. Thank you for your comments on the room and service quality. We look forward to seeing you at Vesta again.

Best regards.
Aditya Moitra
Sales Head
Vesta Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

404 reviews from our community

Traveler rating
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151
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
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English first
Dubai
1 review
Reviewed October 19, 2013

Service extended from all depts extremely commendable. Mr. Mangal Kumar was had ensured the rooms to meet our requirement. Located in the heart of the city.
I would strongly recommend the hotel for family.

Room Tip: Keep the staff informed of your requirement.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rekhanoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Maurya Palace, responded to this review, October 20, 2013
Dear Sir/Madam,

Thank you for your wonderful review. We look forward to welcoming you again at Vesta Maurya.

Best Regards
Aditya Moitra
Sales Head
Vesta Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guwahati, India
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 26, 2013

Very friendly hotel staff, swift management, service delivery time is also great. Nice traditional & continental food. Rooms & facilities are great too. Also have nice bar & lounge where you can spent your idle evenings with a few drink. A hotel with value for money offerings. Must visit here if you want to stay at the heart of the Jaipur.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mausamchoudhury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Maurya Palace, responded to this review, September 26, 2013
Dear Sir/Madam

Thank you for your wonderful review. We look forward to seeing you again at Vesta.

Best regards.
Aditya Moitra
Sales Head
Vesta Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
Reviewed September 10, 2013

I reached at around 12.30 at night. First there was no one at the reception. After half an hour when some one came he demanded I-cards of both my wife and self. when I told him that only I had my card he refused to give us entrance. he stated that the same had been told to me in their email, which incidently have not yet received.i told him that i would get her id faxed in the morning but he refused to accept it. He would not even allow us to sit in the lobby. On asking him to mention the same on the voucher he even refused to do so.
Very very disappointed. Went to ITC and they did not have any problems with getting the id the next morning.
Am sorry but will never recommend Vesta Maurya and probably the same with you.
Kindly do try and reimburse the balance amount.
expecting an early reply
K.J. Nazareth

Stayed August 2013, traveled as a couple
Review collected in partnership with Cleartrip

Helpful?
Thank Kenneth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Maurya Palace, responded to this review, September 11, 2013
Dear Sir,

We regret the inconvenience faced by you during your stay. Under Government of India laws we have to take ID cards of all adult room occupants and maintain photocopies of the same. We are sure you appreciate the law of the land which is something that we have to follow. Nonetheless we regret the inconvenience and hope you will give us another chance.

Best Regards
S. Pal
Business Head
Vesta Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Udaipur, India
1 review
Reviewed August 22, 2013

I stayed at the Vesta Maurya palace Jaipur for one night during my transiting through Jaipur city in July 2013. This was my first time staying at a vesta maurya though I am familiar with other Vesta Hotel & resorts properties. my overall experience was that my stay was Ex-lent for a short stay, but offers just an High level of service. First off Good property for stay in jaipur

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 122Devendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Maurya Palace, responded to this review, August 28, 2013
Dear Sir,

Thank you for the wonderful review and we look forward to seeing you again at Vesta Maurya!

Best regards.
Aditya Moitra
Sales Head
Vesta hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
1 review
Reviewed August 21, 2013

Excellent hotel of this class...newer property and kept extremely clean. Front desk staff is very friendly and welcoming. Breakfast area is spacious & delicious with great service.one night stay while we were in Jaipur. The place was spotless, and obviously newly renovated.The hotel is situated in great location it's not too far from railway station & bus stand I got there by Auto with heavy luggage in 15 mins. Will definitely stay here again when visiting the area, and would recommend to others.i would like to thnx you to serve us & also for good memory.Again Overall a great find and a great stay...highly recommended !!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunny_dashing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Maurya Palace, responded to this review, August 21, 2013
Dear Sir,

Thank you for the wonderful review. In particular your positive comments regarding the front desk, cleanliness, food quality and location have been noted and communicated to the various departments. Such reviews continue to motivate us to maintain high standards of service and quality. We look forward to seeing you again at Vesta.

Thanks`n Regards
Aditya Moitra
Sales Head
Vesta Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jaipur
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 19, 2013

Workers are friendly and polite and restaurant food is also amazing! There is a dorm u can use cheap and clean one :) this location is near to downtown but very quite and clean area if u go to there u'll never disappointed..

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kamini_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vestamanager, Manager at Vesta Maurya Palace, responded to this review, August 20, 2013
Dear Madam,

Thank you for your wonderful feedback in particular relating to the food quality and service quality. We look forward to seeing you again at Vesta.

Best Regards

Aditya Moitra
Sales Head
Vesta Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vesta Maurya Palace

Property: Vesta Maurya Palace
Address: S-35A Arvind Marg | M. I. Road, Jaipur 302001, India
Location: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#25 Business Hotel in Jaipur
#35 Romantic Hotel in Jaipur
#48 Family Hotel in Jaipur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Vesta Maurya Palace 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
The reference in terms of midtown luxury, the Maurya Palace Hotel Jaipur is ideally located in the heart of Jaipur city, at a distance of 2km from the railway station, 1km from the bus stand and 11km from the airport. This Jaipur hotel positions itself as a 3-star (Government approved) luxury hotel ideal for both business travellers due to the proximity to the commercial establishments, and for tourists due to the close proximity to the pink city and the infamous M.I. road. ... more   less 
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Also Known As:
Vesta Maurya Palace Hotel Jaipur

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