The board outside says it's the same famous restaurant of Delhi and once you enter, the wall on the right is adorned with newspaper clippings and photographs of famous celebrities who have dined at Moti Mahal Delux. But sadly all of the them are in praise of the Delhi branch.
The Jaipur branch is just plain pathetic, ambiance is sad, decor is dull and the service is totally sub standard. I'm sorry to say but the staff here are just dumb witted. Had to repeat the order atleast 5 times before the waiter understood us. Ordered butter chicken and butter naan - which were okay but the desert - brownie with ice cream was stale and burnt. They had served it on a super hot sizzling wooden platter- which means the ice cream had turned to liquid even before we could eat it. When we asked the waiter to transfer the brownie to a plate, he plain refused. The brownie was burnt and hard as rock. We left it after having just one bite. And when we complained about it to the cashier or manager - whoever he was, he did not say a word. Sat like a stone and did not even bother to answer us. So much for customer service from Moti Mahal Delux. Avoid going here at all costs! There are better places to eat at MI Road.