Do not be misled by the nice look of the place! They call themselves a "heritage hotel" and think that gives them an excuse for the lack of conveniences. There were no phones in the room so anytime you needed something, you had to step out to the main reception and hope you meet someone. The hotel is situated more than 10km outside of Jaipur and the roads leading to the hotel were through some rather seedy areas - definitely not advisable to venture out at night! Despite this, the hotel did not think to provide some form of entertainment - no tv's in the room and the internet did not work on my Mac! (Despite what the hotel staff said, there was nothing wrong with my computer set up as it was working well in other hotels before and after Castle Kanota!). Since there was nothing else to do, I tried to read a book but the lights kept going out for minutes at a time - I counted 4 times in 2 hrs before I gave up on reading!
The bedside table lamp did not work and had to be replaced, the other one was literally broken with the lamp shade hanging by a wire! The room and bathroom was very spacious and beautifully decorated in the old style; however, the handheld shower did not work at all and neither did the bidet.
But at least the small heater was working and they provided extra blankets.
To access the restaurant, you had to climb up 3 flights of narrow steps to reach the rooftop (again, it is a heritage hotel so no modern conveniences). The hotel staff were so busy with the large group that arrived after me that they forgot about me, a solo guest. The next morning for breakfast, I was shown to a different room which was a distance from the buffet table. It was cold and when I asked for the heater to be turned on, they turned on the ceiling fan instead! The heater never got turned on and I had to have my breakfast in this cold and lonely room. A horrible experience and I couldn't wait to get away!
All in all, I would NOT recommend this hotel.
- Official Description (provided by the hotel):
- 15 km from Jaipur. Same ownership as Narain Niwas in Jaipur, but a different location and ambiance. Newly renovated and re-opened. ... more less
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