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“Ratan Haveli - Clean and Comfortable”
Review of Karma Haveli

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Karma Haveli
Ranked #36 of 527 Jaipur B&B and Inns
Reviewed November 12, 2012

Being members of RGBC and having already visited Goa, Ratan Haveli in Jaipur was the next choice for our family vacation in October (Dasara Holidays). As my family and I were travelling from the airport to the Haveli, the question that I was pondering was, 'What could I expect from Ratan Haveli', considering that the photos on google were not encouraging, and they did not have an official website explaining all their facilities and so on and so forth.

After an hour's ride through Tonk Road and the old city's narrow lanes, we finally reached the Haveli, which is in the midst of a busy area. And the first thought that crossed my mind was, "Who puts a resort in this hustle and bustle?" but I had no time to ponder on the question, as the big iron gates opened to reveal an inviting courtyard. We went into the reception to check-in and the front desk executive (Ms. Manju Sharma) went out of her way to make sure we got the perfect rooms. As my grand-father could not climb the stairs she conveniently gave us a room on the ground floor which my dad also shared, but for my mom and me she took us to the second floor and showed us a room which had its own tiny little verandah and the master bedoom. My mother and I immediately agreed to stay in that room.

1. Rooms
The room was equipped like any other hotel room and had all the facilities required. And even if it lacked something the housekeeping would always be ready to get it for for you.

2. Food
Food is usually the one thing travelers worry about, and the trick to enjoy food is to order the RIGHT food. To illustrate, you are in Jaipur, an ethnic city of India, famous for its spices, you cannot order Lasagne Bolognese and expect it to be good!! You need to order the food that the region is famous for like the Indian breads, the vegetable/chicken curries, etc,. Another trick that might help is to learn the basic words like 'murg' meaning chicken, 'chawal' meaning rice etc, so that you have an idea as to what you are ordering.

Breakfast served in the courtyard is reIaxing and if you are tired of ordering the delicious food from the restaurant, walk down the road to 'Sharma Pavitra Bhojanalaya' and enjoy the delicious authentic local cuisine (the aloo parathas and paneer burji are an absolute must!). In the evening, walk further down and you can gulp down golgappas, aloo tikki, even dosas and idlis from a roadside cart.

3. Travel
The Haveli has a nice travel desk in the reception that caters to your travel. They have full/half day tours, visit to the Son-et-Lumiere at Amer fort, etc, and all you have to do is confirm it, choose the vehicle you want and you are all set to go to explore the beautiful city of Jaipur.

P.S: If you can understand and talk Hindi (the local language), please ask for Lalith to be your driver as he would make this experience even more memorable through his knowledge (humour also) of the city and taking you to (shopping-important for my mom) places only a true Rajasthani would know.
You can also walk around and find some interesting things like the 700 (you may want to count) step climb, but I will leave the exploring to you.

4. Facilities
The Haveli has a gym (surprisingly!), table tennis, a small library, video games on a PS2, and a small pool (it's not a pool in an actual sense, it's an ancient bath like structure where you can relax) and the most important wi-fi (it works!).

In conclusion, Ratan Haveli has been an excellent experience as it caters to everything a traveller (family) needs, relaxation and adventure.

And I almost forgot.......... Welcome to the Wild, as well. During your stay you will find all kinds of creatures walking around, hundreds of sparrows flock together on the tree in the courtyard, tiny colorful birds flying around, monkeys sitting lazily on the roads, pigs/wild boars walking around, camels pulling carts, horses, goats and the most important....(drumroll)... elephants returning home after a long day at the weddings!

Enjoy!

Room Tip: "Choose rooms on the second floor as it has amazing view to wake up to.."
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  • Stayed: October 2012, traveled with family
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6  Thank silvertongue52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Royal_Group, General Manager at Karma Haveli, responded to this reviewResponded November 13, 2012

Dear Guest,

Greetings from Ratan Haveli, Jaipur!!

Many thanks for making time to review our resort on Trip Advisor.
We are grateful for your valuable comments as these are very important to us and help us to improve our services and commitment to serve excellent.

We are glad to know that you have enjoyed your stay with us and we met your expectations of great services.

The staff that made a difference to your stay will be suitably commended for providing great service.


We look forward to your visit again!

Thank you once again.
Best wishes,

Anurag Khanna
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (263)
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224 - 230 of 264 reviews

Reviewed October 27, 2012

The Hotel is Excellent in Hospitality specially the Staff i.e Miss. Manju Sharma and others were helpful in all respect and they made my stay feel at-home. Specially Miss. Manju, She helped us in all respect. I miss her and the total tour programme. Thanks nce again to all members of the Havelli.

  • Stayed: September 2012, traveled with family
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3  Thank Sushanta_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

This was our first visit to Jaipur and so staying at the Ratan Haveli gave us a feeling of India's historical past.We received a warm welcome at reception and were escorted to our spacious studio room which was furnished in a traditional style and contained an enormous double bed which is very nice for someone who likes to stretch out.
The hotel is situated in a bustling area and can be overwhelming for someone who doesn't like busy traffic but can be interesting for those who like to weave through tuktuks,cycle rickshaws,cars buses,donkeys camels cows and lots of people.However,there is an excellent taxi service at the hotel for both local trips or excursions. We took a trip to the Taj Mahal calling at historical sights both ways and it cost about £50 for the full day.
The restaurant was very pleasant and offered some nice local dishes.
and the manager who lived locally advised us on some local places of interest to visit.
From the hotel roof there was an excellent view of the surrounding hills and ancient walls or you could occasionally watch families of monkeys climbing over the rooftops.
The reception staff were very polite and helpful and always had a ready smile.
The room was cleaned every day and sheets and towels were changed on a regular basis.
All in all we really enjoyed our stay and felt we really had been in India.

  • Stayed: March 2012, traveled as a couple
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2  Thank Goron58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

This hotel is definitely not up to the standard expected from Royal. We were promised a studio but had a small hotel room. Given that it is an old Haveli there isn't much that can be done about verandahs etc. We were told they are going to make changes and put in a pool and a bar area. Unfortunately I ended up in hospital and the staff were absolutely amazing and couldn't have done enough for us. We had room 207 which looked over the courtyard - so had plenty of light and fresh air.The restaurant staff were helpful but lacked English and the ability to serve English breakfasts although it is on the menu.

After having some 'interesting' discussions with management, some minor changes were made. This hotel should not be marketed to anyone other than Indians! It is definitely not up to the standard that we pay for as members of the Royal Group.

We were to be charged 300 rupee for the WiFi but complained about it so much that they didn't charge us in the end. The girls on reception were lovely but watch out for the Sunter - the Travel Desk Manager - just make sure when he says 'all included' that it is! We were caught out once but after complaining didn't have to pay the extra. We ended up quite good friends once he knew where we stood and when I was in hospital all the drivers kept on bringing food and they didn't charge us and the reception staff brought me flowers. The Sales Director of Royal and the Hotel Manager also came to the hospital.

Room Tip: We had room 207 which looked over the courtyard - so had plenty of light and fresh air - although a...
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  • Stayed: October 2012, traveled as a couple
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4  Thank Gail G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2012

last year i became member of RGBC and it was my first trip to any of their resorts. but the room given to me (Room no 203) left me feel sad. its hardly a 12x8ft room with no ventilation. no buthtub in the bathroom. i could have found this type of room in jaipur for below Rs 1000/ . why should i be a member and pay so much for this facility? only good thing was the behaviour of all the staffs and promptness in service. the food in the restaurent is good. but a lot of improvement is desired to classify it as a platinum resort! planning for goa in October with my guests. keeping fingers crossed.

  • Stayed: September 2012, traveled with family
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5  Thank biswajyotih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

A beautiful heritage haveli, well-preserved and provided with modern amenties to make your stay very enjoyable and pleasant. The staff is extremely cordial and helpful, restaurant serving great food and reasonably priced, and rooms well-decorated and well maintained. The down part is the shady location of the hotel, but inside it is extremely comfortable. Since we went their to avail a promotional offer for 4 nights stay, we were very well 'looked after' by everyone, but were also nagged anoyingly by their sales and marketing staff to buy their membership. They in fact reduced their membership fee from about 600K (6 lacs) to 120K (1.2 lacs). But we still did not go for it as we've had the most frustrating and disappointing experience while booking these holidays. Their call centre staff is extremely horrendous and rude. But Ratan Haveli, itself has execellent and courteous staff giving great service and overall was a pleasant experience.

Room Tip: If you are a family of four, ask for room 107. It has a huge bed and advantage of using the verandah...
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  • Stayed: August 2012, traveled with family
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2  Thank pmcm62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2012

The stay at haveli was wonderful experiece and the staff was very courteous during our 4 day stay.the travel desk was very helpful ,especially the drivers from the hotel was very helpful and friendly. .A very safe place for famalies. The.Resturant staff need to be trained more

Room Tip: Rooms on the first floor was very good. you can watch mischef of monkeys
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  • Stayed: July 2012, traveled with family
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2  Thank mahendraraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Karma Haveli

Address: 240 Gatore Road, Jaipur 302002, India (Formerly Chakra Resorts: Ratan Haveli Resort)
Location: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #36 of 527 B&Bs / Inns in Jaipur
Hotel Class:3 star — Karma Haveli 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Karma Haveli at Jaipur by Karma Resorts is an authentic 1700s family mansion built in the golden age of the Maharajas. Designed and furnished by local Jaipur designers, there is an air of authenticity that surrounds this stunning location. Close to the ancient city walls, the Karma Haveli is a mere 10 minutes from the centre of Pink City. The Hotel consists of a selection of 20 spacious bedrooms, all equipped with in suite bathrooms, air conditioning, television, telephones, mini bars, 24 hour reception, the cosy Ambar bar, The Pink Palace Restaurant serving mouthwatering local and international cuisine, and a fully renovated ancient bawdi (stepped well) which forms the centre piece of the intimate gardens. Roof top terraces provide the perfect 'crows' nest' to view the ancient town battlements and the daily activities of the local populace as they go about their busy day. There is a daily Activity Programme and many excursions to choose from. ... more   less 
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