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“Robbers”
1 of 5 bubbles Review of Ace Residency

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Ace Residency
Ranked #370 of 444 Hotels in Mumbai (Bombay)
London, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Robbers”
Reviewed January 26, 2013 via mobile

We arrived late and was collected from the airport by a free transfer service that they tried to charge us for . We also asked for a bottle of water which they wanted to charge us £8.50 for . The floor of the bedroom and bathroom was alive with bugs . Not e great first night in India , thankfully I didn't let it spoil where we stayed after .

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gillywilly1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
    9
    9
    21
    11
    31
See reviews for
19
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Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed December 24, 2012

The Ace Residency is a fairly basic place located very near the International Airport. The taxi driver had a few problems finding it but after asking a few people he was eventually successful. The rooms are large enough and the hot water was working as was the TV etc so I have no complaints really. But it was just a bit drab, like an Eastern European Hotel room with no character. A buffet Breakfast was provided in the restaurant next door and that was very good value if you like puri bhaji to start your day. I'd use it again if I needed to spend a few hours sleeping before an early morning International Flight.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Dannyxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surat, India
1 review
Reviewed November 28, 2012

the third class staff and management they are very much cheater if you r book this hotel then you must be conferm 100000 time from them otherwise they not allow to chekin and youe deposit money they dnt give you till you chek out from this hotel you r not sure about your booking.you book any hotel except this hotel. then you dnt feel that you have cheated

Room Tip: my opinion plz dnt choose this hotel till then they have not a good and true management and staff
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Stayed November 2012, traveled with friends
Helpful?
Thank prem123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mumbai (Bombay) hotels

Pemberton, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 3, 2012

Stayed here with my friend who I am travelling with. We only planned to stay in mumbai for a couple of days to sort out trains and see Elephanta island.
Arrived at the hotel and there was a massive confusion regarding our booking.The manager insisted that the hotel was fully booked and that there was no reservation in our name.It got sorted out within half an hour and we were allowed to stay.

We stayed in a double room,there was no issue regarding us being unmarried for any other europian un married /friends that are travelling together.

Mumabi is very expensive in general for accomodation .We paid around 800IRP each a night (way over our budget) But the room was a decent size and clean enough, same goes for the bathroom .

They have a travel desk downstairs,i dont know why they call it a travel desk because nobody seems to travel because of it... Manager had no real intrest in helping us book train tickets and wasn't very helpful. However the guy on reception was nice and helpful,but the manager was quite insistant that he could not book train tickets for forign tourists.Booked them through the train station in the end.

Room Tip: make sure you have a copy of your booking number ..... and book any train tickets through a train st...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, Maharashtra, India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 20, 2012

It was so difficult to locate the hotel from Andheri station.The hotel prices are too high in comparison to the services provided. They denied us to give services because we were unmarried couple. It was not mentioned on the website at all. and since we already paid the full amount. they did not refund our money. The manager was very rude and abusive.

Room Tip: Please confirm that whether they allow unmarried couples or not before booking.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Kanchan n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 30, 2012

Good location, Value for money
I was looking for a decent place at the cost of 2500 and close to Railway station
I came across 3 hotels of the same cost in this area but some how landed inthis hotel no regrets
All went well Little bit lucky too as My business call was very successful too went for a demo and came out with an order to surprize.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krangakumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 25, 2011

A friend recommended this hotel to me. The prices are reasonable. But the room quality is average. On the plus side, it is very convenient especially for business travellers. But the hotel needs to improve on the quality of rooms and service. It is more like an aparment block turned into a hotel.

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank belfasttraveller2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ace Residency

Property: Ace Residency
Address: Opp. N.G. Complex Near Ashok Nagar Marol, Military Road, Andheri East, Mumbai (Bombay) 400072, India
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
Ranked #370 of 444 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ace Residency 2*
Number of rooms: 30
Reservation Options:
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Also Known As:
Residency Hotel Mumbai

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