We checked into the red palm residency last week. At a first glance, the reception and outside area looked comfortable and clean.
We were then taken to our (deluxe??!!) room and walked in to a hideous smell of smell urine. The walls were stained and marked, the headboard was coming away from the wall and filled with dirt and damp. The pillows were grey with mould and smelt damp. The porter looked at us in understanding and went to get a spray, he immediately came back and sprayed the walls. We were very grateful to have had our sleeping bag inners to sleep in! The bathroom was small, dingy and dirty with little ventilation. We attempted to grin and bear it for one night, which we did, but the overpowering smell of petrol and the rock hard excuse for a mattress initiated a search for an acceptable hotel!
We would not recommend this hotel to anyone, however the gym next door was pretty cool!
When we left the hotel early thr management did not show any interest or question us as to why. We did not make a fuss as we just wanted to leave.
For a couple of extra £'s per night we found the hotel Moti which is in a much better location. Still dated etc, but the difference being the cleanliness and space. The manager here is a tricky character but can be beared for a night or 2!
- Official Description (provided by the hotel):
- We are located in the heart of Mumbai near Khar railway station and Bombay's shopping mecca of Linking Road, Bandra and the BKC business areas. Free wifi in Rooms, Free breakfast, free Gymnasium Red Gym famous Fitness Centre In Mumbai call us 24X7/ 9619648725 ... more less
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- Also Known As:
- Red Palm Residency Hotel Mumbai (Bombay)