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“Their restaurant spoilt the fun” 2 of 5 bubbles
Review of Ramada Powai Hotel and Convention Centre

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Ramada Powai Hotel and Convention Centre
Ranked #63 of 441 Hotels in Mumbai (Bombay)
Noida, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Their restaurant spoilt the fun”
2 of 5 bubbles Reviewed September 25, 2013

I visited this property recently.

Points which I liked: -
1) The reception staff was very courteous and friendly.

2) Check in was super fast and hassle free.

3) They provide a bed side lighting console which can be used to control the lighting of the room and the bathroom as well as indicate for privacy and housekeeping outside the room door.

4) The front desk staff was prompt in arranging for Taxis and catering to other small requests.

Points which I disliked: -
1) The major turn off was the food at Herbs & Spice restaurant. The variety of dishes was not enough. Furthermore the quality of the food was also not good as certain dishes did not taste right. As a result I had an upset stomach the next day. I was so disappointed with the food that I chose to skip the complimentary breakfast the next morning.

2) The chefs standing behind the counter of the buffet areas were not even wearing gloves while working in the kitchen. Not something which I expected out of a 5 Star hotel.

3) After checking in I had the sunday brunch at their Cafe Ambrosia. The same evening during dinner buffet I noticed that they had put the same left over pastries in the desserts section which they had put during the afternoon buffet brunch instead of putting fresh ones. How on earth can they do that? That too in a buffet which is costing Rs. 750/- + Taxes.

4) The staff working in the restaurant also need some training. After a guest gets over and done with soup and starters the plates/spoons/forks/knives needs to be replaced with fresh ones for main course. These small observations need to be done by the restaurant staff and should attend to guests accordingly. However each time the staff had to be called to clear the used utensils.

My stay could have been much better if the quality of food and services of the restaurant was upto the mark. I would suggest the management to take proper steps to improve the quality of food and services offered at their restaurant.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Riztraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this review, September 26, 2013
Dear Guest,

Thank you for choosing Ramada Powai Mumbai and giving us an opportunity to serve you. We are glad that you took out time and shared your feedback on the recent stay at our hotel – we truly appreciate your compliments with respect to the front desk & housekeeping services.

Thank you for bringing to our attention the taste & variety in food quality served through our restaurants, we apologize for the upset stomach & ill health caused due buffet breakfast you were served.

Superior quality of food ‘s is something we would like to pride ourselves on, and that you did not receive it right during your stay is something which is truly unacceptable. This has been addressed to the concerned department and we are taking preventive and corrective measures to ensure this does not happen again.Services at the restaurant is also been geared up so that it doesn't hamper the experience for the guest at our restaurants.

We very much appreciate having your feedback and are grateful for you letting us know about your experience.We look forward to having to visit us again for an even further renewing experience at Ramada Powai Mumbai.

Thank you,

With warm regards,
Nitin Saigal
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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735 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (164)
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Pune
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed September 24, 2013

This place is in the middle fo nowhere...the staff is friendly and very accomodating. The breakfast is just about alright. I wanted to just pop out to Hiranandani Gardens in the afternoon and decided to take a rickshaw. The street outside the hotel is lined with small butcher shops. The stench will make you want to throw up if you're not prepared for it.
The rooms are nothing to write home about.
Best avoided....

  • Stayed March 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DurgR2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this review, September 30, 2013
Dear Trip Advisor Member,

We are located in the heart of the financial district of Mumbai-closing down both to central as well as western part of Mumbai; and seek to provide our guests a work and leisure friendly environment.

Your satisfaction with the stay and praise for the hotel and its services has been conveyed to the team for whom it will be great source of inspiration.

We look forward to welcoming you back soon.

Thank you,

With warm regards,
Nitin Saigal
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Mumbai (Bombay) hotels

Singapore, Singapore
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed September 12, 2013

I'm cutting a star for a otherwise excellent property. Ramada powai is modern, amazing rooms, very chic and definitely a bargain. In Mumbai if you get a 5 start for 5500, it's dirt cheap and that's what ramada powai gives you. The staff pamper you to the core from a airport pick up to amazing food, tastefully done up rooms, a good bar with giant screen for cricket/football lovers.
The only downside is the location. Tucked away in the middle of nowhere. He entrance gives an impression of service apartments till you wind up the driveway and reach the lobby. From then on its worth it...

Room Tip: Take rooms facing the back of the hotel....you would have a lovely forest view
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank siddharthsahi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this review, September 14, 2013
Dear Guest,

Our team here at Ramada Powai Mumbai would like to thank you for showing so much appreciation for our hospitality. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, staff service & their attitude We are further delighted to hear that you have enjoyed the amazing food, with the a bar displaying match on giant screen as well as the overall dining experience at the hotel. We look forward to having to visit us again for an even further renewing experience at Ramada Powai Mumbai.

Thank you,

With warm regards,
Nitin Saigal
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nepal
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 8, 2013

Stayed in Ramada Powai for a business trip for 6 nights. 1st we thought accessibility would be difficult but when staying and travelling we got to know its very well located. The Business Hub of Mumbai is just 30 mins drive along with the airports as well.
The Rooms were spacious , comfortable ambiance and amazing service. anytime of the day there are staff ready to serve your needs.

The Cafe Ambrosia was amazing . The food was brilliant.

Room Tip: Choose rooms on the high floors left wing . The rooms are all spacious so a superior room would solv...
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NikunjAgarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this review, September 11, 2013
Dear Guest,

Thank you for taking the time to post your valuable comments on Trip Advisor with regards to your stay at Ramada Powai,Mumbai.

It was a pleasure to have you with us and your feedback is much appreciated and will be put to good use. We understand that it is through working on feedback received from our guests that we can achieve the highest standards of products and services which are expected from us.

We look forward to welcome you back in the near future.

Thank you,

With warm regards,
Nitin Saigal
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed September 5, 2013

I stayed at Ramada Powai twice during August 2013. I was on business trip and it was arranged through special offer. I was surprise to know that the actual tariff is Rs. 8,000 per night which is very high for this property. If you can get a deal for Rs. 4,000 per night this property is worth staying. The restaturent has very few limited choice. though the rooms are spacious. It is definitely not worth the money if Rs. 8,000 is paid per night.

Room Tip: Rooms on the higher floors will give a good view to the hill side.
See more room tips
  • Stayed August 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jai1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this review, September 6, 2013
Dear Guest
Thank you for taking the time to write your comments about your stay at our hotel.

Rest assured that your encouraging comments will certainly serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us.

With respect to your comment I will like to mention about the pricing of the rooms please be rest assured as Ramada is known for Value for Money and we guarantee "Best Price" on all our online channels including our home website.

Once again, thank you for sharing your comments via Trip Advisor, we all look forward to welcoming you back to Ramada Powai Mumbai in near future.

Thank you,

With warm regards,
Nitin Saigal
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nagpur, India
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

An official trip to Powai made me stay back at Ramada Powai for a couple of days. Nice accommodation with excellent food & bar. Comfortable & homely. Fitness facilities are excellent. Would love to stay back again.

Room Tip: Try if you are traveling to a destination in Mumbai close to Powai
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Parthajc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this review, September 5, 2013
Dear Guest,

Thank you so much for your appreciative comments.

The hotel as you have noticed is built to be an oasis amidst the hustle and bustle of the city thus providing a perfect refuge to all business as well as leisure travellers.

I am delighted to note that the ambience and service were to your immense liking.

Your feedback has been shared with the team and we look forward to welcoming you back in the not so distant future.

Thank you,

With warm regards,
Nitin Saigal
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 4, 2013

Our company has organised a workshop for five days and our lodging was done in Ramada powai hotel.. was quite amazed with the hospitality, service and food. especially the room. Have quite good interior design and moreover for gym lover its has many things for you.. i like pool(games section). Food was awesome with zero trans fat :) will be looking forward to re visit again in future :)

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Inderudaey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPowai, Front Office Manager at Ramada Powai Hotel and Convention Centre, responded to this review, September 6, 2013
Dear Guest

Thank you for reviewing us on TripAdvisor. We are glad that you had a wonderful and memorable stay at our property and your feedback is greatly appreciated and would certainly help us in our “Quest for Quality". We are happy to know that our team took good care of you and contributed in making your stay with us an enjoyable one. Your feedback has been conveyed to each one of the team members who made your experience exceptional and I am sure this will motivate them to further excel and reach greater heights.

We look forward to the opportunity of welcoming you back on your next visit to Mumbai.

Thank you,

With warm regards,
Nitin Saigal
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Powai Hotel and Convention Centre

Property: Ramada Powai Hotel and Convention Centre
Address: Saki Vihar Road | Before Nitie, Powai, Mumbai (Bombay) 400087, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Spa Hotel in Mumbai (Bombay)
#46 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Powai Hotel and Convention Centre 4*
Number of rooms: 134
Official Description (provided by the hotel):
Welcome to the abode of hospitality, a perfect place for all individuals, business or leisure where your expectations are always superceded. Ramada Powai offers 134 elegantly furnished guest rooms including exquisite grand suites featuring panoramic view of the lush green valley and the lake. Suites, Deluxe Rooms, Superior Rooms, Handicap Rooms, Smoking & Non-Smoking Rooms. The Rooms are much more spacious than standard hotel rooms. They have larger beds and are fitted with the finest en-suite amenities.Ramada Powai Hotel & Convention Centre also offers wide variety & array of choice MICE activities including from residential conference;Wedding events;product launch,etc.We are first hotel in India to serve ZERO TRANS FAT FOOD;also we have swimming pool which is chlorine free (as Ozone generators to filter & clean the pool).To add to its attraction we have an Open Air Restaurant named "Skky" serving Pan Asian Cuisine & is open from 5pm to 01am.We also have a "UNO BAR" open from 12pm to 01am.Located 6 kms. from the International Airport and 10 kms from the Domestic Airport the property is conveniently located near Hiranandani Gardens, SEEPZ, Bombay Exhibition Centre, NSE Grounds, L&T and MIDC . ... more   less 
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Also Known As:
Ramada Powai Hotel Mumbai (Bombay)
Ramada Palm Grove Mumbai
Ramada Plaza Palm Grove Mumbai
Ramada Hotel Palm Grove Mumbai

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