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Four Seasons Hotel Mumbai
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Reviews (2,152)
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1,442 - 1,447 of 2,152 reviews
Reviewed June 1, 2014 via mobile

Booked a 3 night package (paid for 2 nights only) for a sea view room to celebrate my wife's bday. We've had an awesome time from extremely polite and helpful staff, complimentary champagne, a complimentary massage to the most important point of all - allowing us to bring our pet shih tzu to stay with us. They re probably the only hotel in Mumbai that allows small pets to stay with you and that's the reason I booked here in the first place. They even placed a small bed for him along with some pet food and each day exceeded expectations with their complimentary offerings to make the birthday and stay special.

Would highly recommend one to stay here. Though do book on the higher sea facing floors to minimise the slum views which I guess is the only flaw.

Surely amongst one of our best extended weekend getaways.

Stayed: June 2014, traveled as a couple
Thank Kapils77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded June 13, 2014

Greetings from Four Seasons Hotel Mumbai!

Thank you for your positive feedback further to your recent stay with us on the occasion of your wife's birthday. I am delighted to hear that you both had an 'awesome' time during your stay and that you found our Four Seasons team friendly and helpful. I am also glad to hear that the champagne and massage helped in making your stay with us more special. Hearing that we have succeeded in making you feel welcome is what keeps us going and what drives us to do better every day. We thank you for your compliments on being a pet friendly hotel and we do hope you visit us again and look forward to welcoming you, Mrs. Sharma and Nutty back soon.

Best regards,
Andrew Harrison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2014

Wonderful and convenient place for business travellers.
Sad the bar on the roof top was closed.
nice rooms, nice food, nice people, and very efficient check in in rooms.
Just one thing, the air conditionner is too cold and it's a great waste of energy.

  • Stayed: May 2014, traveled on business
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Thank DomHKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded June 4, 2014

Greetings from Four Seasons Hotel Mumbai!

Thank you for your positive feedback further to your recent stay with us. I was most pleased to hear that you found our accommodations, food and beverage offerings and check-in processes up to your expectation, and especially that you found the hotel location convenient and suitable to your requirements . We regret that Aer was closed as we are experiencing a delay in renewing the necessary permits that are required to operate. However we do hope that you will visit us again and look forward to welcoming you back. 

Best regards,
Andrew Harrison

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Reviewed May 30, 2014

Four season most suitable option for every business traveler having business interests at the Four season.This place has a huge rooms and lobby. The lobby is spacious and the staff is ready to assist with a smile. The rooms are spacious and quiet and one can indeed have a relaxed night after a busy day.Value for money. great stay...

  • Stayed: September 2013, traveled on business
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Thank Ankush S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded June 4, 2014

Greetings from Four Seasons Hotel Mumbai!

Thank you for your positive feedback further to your recent stay with us. I am glad to hear that you consider us the most suitable option for your visit to Mumbai and that you enjoyed your stay with us, especially in regards to the lobby, room accommodations and our hotel team. Hearing that we have succeeded in making you feel welcome is what keeps us going and what drives us to do better every day. We do hope you visit us again and look forward to welcoming you back. 

Best regards,
Andrew Harrison

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Reviewed May 29, 2014

This is nothing short of a paradise on earth. The beds here are the best I have ever seen. The room is beautiful conceptulised with a bigger than normal window giving a good view. The restaurant is good but when comparing to the room a bed it falls short by a miniscule

  • Stayed: October 2013, traveled on business
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Thank Sudevtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded June 4, 2014

Greetings from Four Seasons Hotel Mumbai!

Thank you for your positive feedback further to your recent stay with us. I am delighted to hear that your stay with us was "nothing short of paradise on earth" and that the room accommodation and beds exceeded your expectations. We do hope you visit us again and look forward to welcoming you back on your next visit.

Best regards,
Andrew Harrison

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Reviewed May 28, 2014

I stayed at this hotel only one night. The hotel is an oasis in a very busy city. I thought it was everything you would expect in a Four Seasons anywhere in the world. In my view, it is not super special or an attraction in its own right, but still a beautiful well managed hotel.

  • Stayed: May 2014, traveled on business
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Thank DPHou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded June 4, 2014

Greetings from Four Seasons Hotel Mumbai!

Thank you for your positive feedback further to your recent stay with us. I am delighted that you enjoyed your visit and that we were successful in creating an oasis in this bustling city. That we also succeeded in exceeding your expectation is what keeps us going and what drives us to do better every day. We do hope you visit us again and look forward to welcoming you back. 

Best regards,
Andrew Harrison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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