The hotel impresses the hell out of you when you are picked up at the airport and brought in a BMW-5 or 7 series and the chauffeur offers you the password for Wi-Fi. In the 7 series they even offer you an I-pad to keep you busy with your emails.As you come to the hotel, you are told that for internet you have to shell out 960++ extra! Per day!! Not amusing at all. Otherwise, the hotel is world class in terms of infrastructure and polite service which may not be the best I have seen but the humble and polite approach softens you right away. The weekend brunch at San Qi is a fabulous deal with a choice of 63 dishes prepared for you specially at Rs.2000 +tax and with unlimited wine and liquor at Rs.2600++, an even better deal. Go early to enjoy the full meal. Breakfast is sumptuous and the sitting area outside Cafe Prato very relaxing. The room is big sized and the amenities excellent. I was lucky to get a corner room with a beautiful view of the sea with the blue roofed chawls as a part of the scenery. Generally, there is a divide between the people in North averse to driving to South and vice versa.The hotel is at a central enough location to take care of both sides of town in a decent way and bridged the travel gap between the two communities.
But with the hotel not providing internet services (free wi-fi) least in the lobby- a common practice in other countries, does not deserve 5-stars and so it has lost a star in my rating. For the record, i stayed in Ginger in Nashik over 2 years ago to visit Sula Winery. The rates were special at Rs 1850++ for two including B/F. Before I entered the room, there was a text message welcoming me and giving me the Password for the free wi-fi! that's service- and here it has lost a point as a mark of protest and registering the lack of empathy for a basic facility needed for a hotel of this category.
- Official Description (provided by the hotel):
- A sleek icon to the finest hospitality in India, is set in the emerging Worli district, central to everything in the city once known as Bombay. Spacious quarters, many with views of the Arabian Sea, offer unrivalled comforts and service. Anticipate the most pressing demands of business - or pause for see-and-be-seen dining, poolside recreation or ayurveda in the spa. ... more less
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- Also Known As:
- 4 Seasons Hotel Mumbai
- Hotel Four Season Mumbai