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“Excellent Rooms and Service”

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Four Seasons Hotel Mumbai
Ranked #12 of 444 Hotels in Mumbai (Bombay)
Certificate of Excellence
Bangalore
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Rooms and Service”
Reviewed September 11, 2013 via mobile

This a very well planned hotel for business and pleasure located conveniently. The rooms are very well laid out and of good size with large toilets and great view of the beach. The pricing was decent as we got a corporate deal.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank questmanoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 25, 2013
Greetings from Mumbai!

Thank you for your positive feedback further to your recent stay with us! I was delighted to to hear that you found the hotel to be well located and its facilities good value for your money.
We look forward to welcoming you back in the very near future!

Best regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,639 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (410)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
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English first
Navi Mumbai, India
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 10, 2013

Was here for a business meeting and seminar. The ambience, IT facilities and service was excellent. Also, the banquet had a wide variety of dishes for business lunch to choose from ranging from Continental to Mexican. It's definitely worth it for a healthy business meeting.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank PrashantAU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 25, 2013
Greetings from Mumbai!
Thank you for your kind comments further to your stay with us in June. I am delighted to hear that you found our hotel's ambiance, facilities and service excellent. Your comments regarding the variety of food offered at The Mansion, our new meeting facility, are greatly appreciated. I will enjoy sharing your positive feedback with the staff.
We certainly look forward to your return stay.

Best regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chamonix, France
2 reviews
Reviewed September 10, 2013

I had a short but fantastic stay at the 4 seasons in Mumbai. A personal welcome, fantastic room and everyone was very welcoming and helpful. I'm looking forward to being in Mumbai again and staying at this hotel again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomGoldstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 25, 2013
Greetings from Mumbai!

Many thanks for sharing your feedback further to your recent stay with us. I am delighted you found our facilities and service up to your expectations.
I look forward to welcoming you back in the near future and hopefully meeting you in person.

Best regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 8, 2013

I actually lived in this hotel for 4 months and must say that every hotel manager should come and stay here to see how a five star hotel should be run. Within one day of arriving all of the staff knew my name and it just got better from there. Quite simply nothing was too much for concierge, staff are almost on the verge of telepathy :)

Pool is good, although as usual in Mumbai birds are a Constant menace which staff do their best to keep off!

This is before we talk about aer bar which remains the top bar in Mumbai, it does get very busy at times though so best to get concierge to book ahead to get the best sea facing table.

Cocktails and wine list are top notch and the views are some of the best in Mumbai. There is nothing better than walking into a bar where they know your order and name the moment you walk in. They make guests feel very special and are always thinking of imaginative ways to impress you.

Aer bar is now open for monsoon as well, although its best when the covers are off.

I have sent many guests here for business and none have ceased to be impressed.

A big thanks from mr Howard for all the great service, keep up the good work!

Room Tip: Get a sea facing room, it's a must as the view from the other side is not up to much
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 14quanum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 25, 2013
Greetings from Four Seasons Hotel Mumbai Mr Howard!

Thank you so much for your accolades as best hotel in Mumbai, it is very much appreciated by all of us here at Four Seasons Hotel Mumbai. I was delighted to hear that you found the services of our staff to be exemplary and have enjoyed sharing this with the team.
Being your home away from home is very important to us and what we strive to achieve for our guests. I was particularly pleased to hear that the hotel, its facilities and services exceeded your expectations and that you were able to enjoy AER in its new avatar whilst you were staying with us.

Wishing you all the best and we look forward to welcoming you back in the very near future.

Best regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 4, 2013

Could not have asked for a better hotel. Room was very comfortable and clean. Bathroom was much bigger than what I was expecting. Breakfast was very good, and staff were very friendly and courteous. If I visit Mumbai again, I would definitely stay at Four Seasons.

Room Tip: Room facing the ocean
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Puni9956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 25, 2013
Greetings from Mumbai!
Thank you very much for your positive feedback further to your recent stay with us. I am delighted you found the staff, service and facilities up to your expectations. Also, that you enjoyed the breakfast and were impressed with the size of the bathroom. I will enjoy sharing your encouraging comments with the team.
Looking forward to welcoming you back in the near future and hopefully meeting you next time around!

Best regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 4, 2013

Our five days at the hotel have been EXCELLENT. Higher floor ocean view room has the best view while watching sunrise and sunset. The Spa was awesome and highly professional messieurs and treatment rejuvenated the experience. The staff kept our expectations by offering exceptional service, especially at The Spa. We look forward staying again at The Four Seasons Hotel, Mumbai.

Room Tip: Ocean view rooms on the higher floor provide good view of the city.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chai85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 25, 2013
Greetings from Mumbai!

Thank you for your positive feedback further to your recent stay with us. I was most delighted to hear that you found the hotel, its facilities and services up to your satisfaction. I also very was happy to hear that our Spa exceeded your expectations. It gave me great pleasure to share your encouraging comments with the staff.
Hope to welcome you back to Four Seasons Hotel Mumbai in the very near future!

Best regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 3, 2013

The Four Seasons Mumbai was overall a good experience. The staff was very attentive, swift, and their service was impeccable! The rooms were ok, but reminded me more of a standard and not a luxury hotel. That was fine, since we didn't spend much time in the room anyway. The location is great and centrally located. The rooftop bar was amazing-great vibe, drinks, and music! Their restaurant, (San-Qi) offered some of the best cracked crab I have ever tasted! So, so, yummy-if you order the crab just be sure you're not trying to impress anyone AND you have a change of clothing for after you chow down!!! For breakfast, we enjoyed the option of ordering a-la-carte or the buffet. Although, in the end the buffet is a much better choice for the money! Since I mentioned all this food, I should also say something about the gym. It was very clean, had plenty of machines and equipment, and wasn't at all muggy like a lot of gyms can be. If I ever return to Mumbai, I probably would choose to stay at the Four Seasons again.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank calikt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this review, September 4, 2013
Greetings from Four Seasons Hotel Mumbai !

Thank you for your kind words following your recent stay with us. I am pleased to know that you found our hotel, San-Qi, AER the Gym and service exceeded your expectations. I will enjoy sharing your feedback with the team.
I am sure, the chef responsible for your "cracked crab" experience will be most delighted with your comments! We will look into ways of protecting our guests from this ordeal...

We look forward to welcoming you back in the very near future.

Best regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Mumbai

Property: Four Seasons Hotel Mumbai
Address: 114 Dr E Moses Road | Worli, Mumbai (Bombay) 400018, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Mumbai (Bombay)
#8 Family Hotel in Mumbai (Bombay)
#8 Business Hotel in Mumbai (Bombay)
#12 Spa Hotel in Mumbai (Bombay)
#12 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Four Seasons Hotel Mumbai 5*
Number of rooms: 202
Official Description (provided by the hotel):
A sleek icon to the finest hospitality in India, is set in the emerging Worli district, central to everything in the city once known as Bombay. Spacious quarters, many with views of the Arabian Sea, offer unrivalled comforts and service. Anticipate the most pressing demands of business - or pause for see-and-be-seen dining, poolside recreation or ayurveda in the spa. ... more   less 
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Also Known As:
4 Seasons Hotel Mumbai
Hotel Four Season Mumbai

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