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“So unlike Four Seasons Quality!!”

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Four Seasons Hotel Mumbai
Ranked #11 of 484 Hotels in Mumbai
Certificate of Excellence
Reviewed September 3, 2012

For anyone used to Four Seasons Hospitality around the world would be highly disappointed with this hotel. I stayed here for 4 days with a friend and we both had some bad experiences with the hotel staff. The room etc was okay, the service was good but that is expected out of Four Seasons. The spa was great but the pool side was kinda dull and boring. The views from the poolside were quite ugly. One of our experiences from the hotel- We had a few friends living in Mumbai who wanted to come visit us and hotel staff dint let them up to the rooms post 7PM. The staff was utterly rude and unhelpful, they even literally threw some of our guests out after 11PM even though there was no noise coming from the room. The food in the hotel was good and was definitely the saving grace of the trip. The only good that came out of staying in the hotel was that you get free entry for you and your friends to their happening rooftop night club aer. Overall, our experience wasn't the best and definitely not worth the price we paid.

Room Tip: Choose a room on one of the higher floors, the view of the city is better.
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  • Stayed: February 2012, traveled with friends
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2  Thank Shiv24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMumbai, Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded September 14, 2012

Thank you for your feedback. We are glad to know that you enjoyed the food at our dining outlets. While the accommodations and service met your expectations; we have noted your comments on the Pool Deck and are working on enhancing the experience in the near future.

For the privacy, security and comfort of your stay and the other residents on the floor, we do not encourage access for non-residential guests to our Residential floors. We thank you for understanding and look forward to a future opportunity to exceed your expectations at Four Seasons Hotel Mumbai.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,654 - 1,660 of 2,016 reviews

Reviewed August 30, 2012

The Four Seasons in Mumbai is like any Four Seasons around the world - safe, great service, clean room. The food was good, the room nice but the views were what made it. From the luxury of you hotel, staring out at the ocean over the slums - Bombay to the core.

This isn't good if you're looking for the "genuine" indian experience, but it's great if you're a business traveller.

  • Stayed: August 2012, traveled on business
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Thank bronwenfb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

romantic place - good food - good music - great view - good crowd

best time to visit 5 Pm to 7 PM for view of the sun set and the sea. can sit beyond mid-night and enjoy the cool breeze on the 34th floor roof top !

Room Tip: All rooms are amazing. The roof top (AER) is the best attraction. (Avoid during monsoons)
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  • Stayed: July 2012, traveled as a couple
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Thank Mitez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

Stayed In this hotel twice and I must stay is a very lovely place enjoyed everything from the hospitality to the services... I enjoyed every second... Love the location and the view of Mumbai from the top... The lights.... The noise... Mumbai the city that never sleeps.... :)

Room Tip: Higher rooms have a greater view....
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  • Stayed: April 2012, traveled with family
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Thank Tariro T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2012

A truly lovely hotel! The concierge was wonderful and arranged a full day tour and driver which was fantastic. It is a lovely respite in the chaos that can be Mumbai and especially excellent if you have business in that area. I would also highly recommend the morning yoga offered in the hotel fitness center - it is a wonderful way to begin your day.

  • Stayed: August 2012, traveled on business
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Thank michele n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

A truly memorable experience. Luxurious facilities.
Stayed in the premier room on the 31st floor for 3 D/N.
Efficient, cordial, well trained and professional staff.
Had a medical emergency. The response and care was prompt, personal and commendable.

Room Tip: Higher The Better.
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  • Stayed: July 2012, traveled with family
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1  Thank Denny George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2012

Location - worst possible surroundings.
Ambinet noise level way beyond acceptable limits.
Service - what service are you talking about. The staff cannot even spell 'service'
Cost - rip off. Excessive to the level of being immoral.

Stayed: May 2012, traveled with friends
3  Thank MumbaiReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMumbai, Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded August 18, 2012

Thank you for your feedback! We are sorry to hear that you did not enjoy your stay at the Hotel. Request you to provide your contact details, in order to understand better the issues faced by you. Alternatively, you can email Nikita Ramchandani, Director of Rooms on nikita.ramchandani@fourseasons.com with any specific instances you would like to highlight. Please be assured that we will review the details and definitely address it with our team. We look forward to your advice.

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Additional Information about Four Seasons Hotel Mumbai

Address: 114 Dr E Moses Road | Worli, Mumbai 400018, India
Location: India > Maharashtra > Mumbai > Worli/Prabhadevi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Mumbai
#8 Business Hotel in Mumbai
#11 Luxury Hotel in Mumbai
#11 Spa Hotel in Mumbai
Price Range: $185 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Mumbai 5*
Number of rooms: 202
Official Description (provided by the hotel):
A sleek icon to the finest hospitality in India, is set in the emerging Worli district, central to everything in the city once known as Bombay. Spacious quarters, many with views of the Arabian Sea, offer unrivalled comforts and service. Anticipate the most pressing demands of business - or pause for see-and-be-seen dining, poolside recreation or ayurveda in the spa. ... more   less 
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Also Known As:
4 Seasons Hotel Mumbai
Hotel Four Season Mumbai

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