The hotel transfer service offered by the Peninsula Grand hotel is fantastic. Both times on arrival in Mumbai we were met by the driver. The service was part of the room rate and is reliable and well organised.
We were allowed to check-in early (08:30) and again were upgraded to a suite. Also, because were were leaving at 02:00am the next morning we were invited to have breakfast immediately after check-in. These guys are great.
We stayed at the hotel on two occasions, both time were upraded to a Suite. The room allocated on our second visit needed a serious upgrade of the bath.
Another area that could be improved is to speed up the check-in/out service, Seems to take quite a long time to get the procedures completed.
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- Also Known As:
- Hotel Peninsula Mumbai
- Grand Peninsula Mumbai