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“Good for weekend break”

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The Retreat Hotel & Convention Centre
Ranked #118 of 454 Hotels in Mumbai (Bombay)
Mumbai (Bombay), India
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good for weekend break”
Reviewed September 22, 2013

We had stayed at The Retreat for 2 nights during Diwali 2012 (I am writing this review quite late). Overall it is a very good resort with huge campus, big swimming pool (with a separate pool for kids), nice & clean rooms, and direct entry to the beach. Nice location in Mumbai, yet away from the busy and crowded streets.

Good points :

1. Clean swimming pool, with separate kids pool, which has a slide, which kids really enjoy
2. Nice indoor play area for kids, toddlers room
3. Good room service, clean rooms and toilet
4. Pool and beach view directly from rooms.

Negatives :

1. Check- in process was quite slow. There were only 2 people handling front desk, and due to peak season, guest had to wait for check-in.
2. Considering this to be a 5 star resort, spread for Breakfast, Lunch and Dinner was quite less.
3. I found the food to be bland, not made to Indian taste.
4. The entry to the beach has fisherman's boats kept there, hence too much dry fish smell comes near the gate which opens to the beach. However, once you are on the beach, it is clean and usually not very crowded.

Overall it's a good location for a short weekend break for Mumbaikars. Expensive, however they do have good deal sometimes in off-peak season.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank asavari83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Retreat_Mumbai, Manager at The Retreat Hotel & Convention Centre, responded to this review, October 14, 2013
Dear Guest,

Thank you for your feedback and for choosing The Retreat Hotel & Convention Centre, Mumbai as your accommodation choice.

We are delighted that your overall experience in the hotel was a pleasant one. I appreciate your constructive comments and rest assured, the gaps highlighted through your feedback have been carefully noted. With regard to your comment on the pricing, may I assure you that our rates are highly competitive and are priced in line with most luxury 5 star hotels within the city. However, we appreciate you sharing this feedback with us, which will be considered during future rate revisions.

We are most concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our discerning guests.

We look forward to welcoming you and your family in the very near future to the Retreat Hotel Mumbai In the meantime, if I may be of any further assistance, please do not hesitate to contact us.

With Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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402 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • Any
English first
Mumbai
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 15, 2013

Hi friends,I think The Retreat is a time saver getaway from Mumbai amidst the greenery in the rainy season .Its near but still far away from the hustle-bustle of the city once you cross the ferry.We fortunately could avoid the fish stink which seemed a concern since fishing is halted in the rainy season.I was happy with the cooperation extended wherever required.The rooms seemed bigger than my experience with Resort since In Resort[ the nest Raheja propert] the balcony which is great addon remains closed during rainy season
My suggestions for further improvements
1]The path to the beach from the hotel gate should be cleaned /improved ...probably Manoribel /Domnicas give a better welcome [although they arent in the league]
2]Always try to negotiate in advance a get a sea facing room specially on the upper floors , the view is fantastic !!.
3]Although the bath tube entices you to have a lazy bath , but pls dont attempt to have a bath here since the water is salty.My wife and child had minor rashes which took 2 days to heal. I wonder how Resort[which is also a Raheja Propert ] could get non- salty water supply in thier bathrooms.
Overall I would rate my satisfcation at 7 with 10 being the best.

Room Tip: Rooms facing the pool ;you would enjoy the sunset and horizon
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sanjayrbhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Retreat_Mumbai, Manager at The Retreat Hotel & Convention Centre, responded to this review, October 14, 2013
Dear Guest,

Greetings,

Thank you for your feedback and for choosing The Retreat Hotel & Convention Centre, Mumbai as your accommodation choice.

We are delighted that your overall experience in the hotel was a pleasant one. I appreciate your constructive comments and rest assured, the gaps highlighted through your feedback have been carefully noted.

We are most concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our discerning guests.

We look forward to welcoming you and your family in the very near future to the Retreat Hotel Mumbai In the meantime, if I may be of any further assistance, please do not hesitate to contact us.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 12, 2013

The time to enter the property is seems your are far away from Mumbai. Beautiful surroundings and extremely helpful staff. Very well maintained property since it is there from a very long time. The non-veg section food was just great especially the fish and prawns starters. This is a perfect weekend destination in Mumbai with a gym, games, massage, jacuzzi and children play area but the highlight is the pool. Its just one of the best pools I have seen and very well maintained with a great attentive lifeguard. It was a refreshing experience for our family and children had a great time.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gaurav K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Retreat_Mumbai, Manager at The Retreat Hotel & Convention Centre, responded to this review, October 13, 2013
Dear Guest,

Warm Greetings,

It was a pleasure to have you stay at The Retreat Hotel, Mumbai and we thank you for sharing your feedback through TripAdvisor.

We are very happy to note that you enjoyed the ambience and the overall service and facilities of the hotel.

Your appreciation of the hotel is very encouraging and will inspire us to achieve greater heights of excellence.

I do hope that you have the opportunity to visit us again and very soon.

Thank you,

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bombay
Level 5 Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 9, 2013

We dropped in here this past weekend. Two of us + our son. The surroundings look like green countryside and all this in the centre of Bombay. There is plenty of parking and the best part is that this place is just some 20mins from Malad (a suburb of Bombay) Got an excellent deal - INR 6500 for all of us for a night including all meals (L + B + D)
The pool is excellent and includes a small jacuzzi on the side.
The buffet is biased towards India cuisines and over the two days we had options including chicken, fish, mutton as well as some pork salami (at breakfast)
One can just pop over whenever one wants to this property and laze away a weekend
Cheers
T

Room Tip: Non pool facing rooms have an excellent view of a field with coconut palms swaying in the breeze. So...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tanyasdrive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Retreat_Mumbai, Manager at The Retreat Hotel & Convention Centre, responded to this review, October 13, 2013
Dear Guest,

Thank you for staying at The Retreat Hotel and Convention Centre, Mumbai and for sparing your valuable time to review us on TripAdvisor.

We are delighted to note that your stay at The Hotel Retreat, Mumbai was an experience of a lifetime.
Your generous words of praise are truly very encouraging and inspiring.

The team and I, look forward to your continued visits.

Thank you,

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 5 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 5, 2013

We stayed at The Retreat for two nights/three days. We were put up in a room on the second level with one of the best views of the sea and the hotel. We enjoyed our stay as the food, staff and recreational facilities are all up to the mark.

Retreat has one of the largest lagoon shaped swimming pools in India with a man-made waterfall, sunken bar and an open air jacuzzi. Although the sunken bar is closed for service during the monsoons, the pool, waterfall and the jacuzzi are fully operational. The Hotel also has a recreational room and a spa. I was quite satisfied with the spa which is not very great but good enough for a short massage.

The only disappointment was the lack of soundproofing in the rooms as we could hear people talking from the adjacent room and also the noise of their hairdryer. Also during our stay the Hotel was booked for a destination wedding and there were kids prancing around in the corridors at odd hours. So you may need ear plugs if you are a light sleeper.

Apart from the soundproofing issue The Retreat is a good option for a retreat from the hectic Mumbai life!

Room Tip: Pool / sea facing rooms on the higher floors.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sujit25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Retreat_Mumbai, Manager at The Retreat Hotel & Convention Centre, responded to this review, October 13, 2013
Dear Guest,

Warm Greetings!!!

Thank you for staying at The Retreat Hotel, Mumbai and for sparing your valuable time to share your feedback on TripAdvisor.

We are delighted to note that you had an enjoyable stay and that you were happy with the Food, Service and the facilities of the hotel.

We look forward to your continued visits to The Retreat Hotel, Mumbai.

Thank you,

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 4, 2013

The hotel is located at madh Island which is a perfect place if u need a peaceful stay. We stayed for two days. The room was good. Spacious n clean. Even the bathroom. But the food options were limited n staff unfriendly. It would help if they could add a few more vegetarian options.
The pool area stinks.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vasudha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Retreat_Mumbai, Manager at The Retreat Hotel & Convention Centre, responded to this review, October 10, 2013
Dear Ms. Doshi,

Warm Greetings!!!

I would like to take this opportunity to thank you for taking the time to write a review on TripAdvisor further to your experience at The Retreat Hotel & Convention Centre, Mumbai.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am continuously working with my team to ensure flawless service and great product experience for all our guests.

We sincerely await the opportunity to welcome you once again.

Thank you,

With Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 31, 2013

My cousin was coming from UK during early August, 2013 and wanted to stay with his parents for two days at some hotel in Mumbai and wanted to have a picnic feeling too. He didn’t want to waste time for travelling. I had very good memories about the Retreat where I had stayed years ago and so I decided Retreat was a good option. This hotel is in Mumbai but once you reach there you will never feel that you are in Mumbai. I booked three rooms for him and us, and can surely say in his words “It was great time for me, as I had wonderful time with my parents and thoroughly enjoyed the facilities and food out there”. They all thanked me for a good choice. I am writing this review as I have seen some worse reviews about this hotel, but none proved true. One more thing to add we had taken two Internet connections from the hotel and found the services very very good. I think it was good experience.

Room Tip: There are Pool facing rooms and Palm facing rooms, Select Higher floors and you will get good view o...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UT195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Retreat_Mumbai, Manager at The Retreat Hotel & Convention Centre, responded to this review, October 10, 2013
Dear Guest,

Warm Greetings,

Thank you for staying at The Retreat Hotel and Convention Centre Mumbai.

We are delighted to note that you and your friend had an enjoyable stay and you have taken fond memories of your stay with you all.

Your positive feedback has brought a smile to our entire team. It is very encouraging and will inspire us to continue creating moments of joy for our guests.

We thank you for recommending The Retreat Hotel, Mumbai and hope we have the pleasure of having you stay with us in the near future.

Thank you,

With Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Retreat Hotel & Convention Centre

Property: The Retreat Hotel & Convention Centre
Address: Madh Island Marve Road | Malad West, Mumbai (Bombay) 400061, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#13 On the Beach Hotel in Mumbai (Bombay)
#63 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Retreat Hotel & Convention Centre 4*
Number of rooms: 145
Official Description (provided by the hotel):
At The Retreat Hotel & Convention Centre you are ready for the action even before you unpack. Because no other holiday destination rejuvenates you so completely. It’s fun and entertainment all the way. ... more   less 
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Also Known As:
Hotel The Retreat Mumbai

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