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“Comfortable & Luxurious”
Review of Pals Hotel

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Pals Hotel
Ranked #279 of 461 Hotels in Mumbai (Bombay)
Reviewed March 22, 2012

My family and me had just landed in CST station of Bombay late at night and we were looking for places. Checking in into Pals was comfortable and easy. The location had traffic even though it was so late but atleast at pals there was no chaos.

  • Stayed: March 2012, traveled with family
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1  Thank AainaKhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 - 48 of 53 reviews

Reviewed February 27, 2012

The western suburbs in Mumbai have a lot of good accodomation facilities but south bombay places like dadar and worli, byculla etc. have less and more expensive places because it's difficult to find and there's a lot of traffic. this is near the station and on main roads otherwise lot of walking is needed. it was a good staying experience

  • Stayed: January 2012, traveled on business
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Thank Kendash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2012

The staff is very rude. You should not go there unless u are left with platform option. Only advantage is condition of the room is good and maintained. But the kind of people coming over there are far from good. single persons on some work trip can stay there. It takes 20 min to reach CST by taxi and if u book a slightly expensive hotel at cst, u can save the money in taxi trips. Not worth the money.
People say its cheap and value for money, but you can get some good bargain in some decent area. The whole area is transport and you feel like living around cotton mills.

  • Stayed: January 2012, traveled on business
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Review collected in partnership with Cleartrip
Thank KishorB_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2011

Hi,
Being new to Mumbai, I chose a hotel close to my clients. I found Pals on the net and booked it, eventhough I was warned of those bad reviews found on the net. I found this place absolutely horrible. They showed me 4 rooms, and all the 4 had the following characteristics:

1) Rooms are stinking / stale air
2) All bathrooms had a lot of water on the floor, and in the buckets
3) Bath mats arent existent. 1 towel, of pre-historic age, with poorly washed and dried.
4) Grills of AC are missing.
5) Bedsheets are stained, and pillow covers dont seem to have been changed in recent times
6) Cigerrete butts arent cleaned off from ashtrays kept in the room (And it stinks !)

I wonder why they had so many staff loitering around the corridors. For the number of staff they had, the conditions of the room was extremely poor !

I had a shock of my life when I realized that they let out this place for 'short-stay' customers on an hourly basis. And they dont change the linen etc after every such 'occupations'. You know what I mean ?

I would not recommend this place to anyone. This may be cheap, but defenitely not suitable for a business / family traveller. Please stay away !

Stayed here from Nov-22 to Nov-23rd.

Room Tip: no tips..no good rooms
See more room tips
  • Stayed: November 2011, traveled on business
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4  Thank bizleasuretraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2010

Yes, Hotel Pals is much cheaper than compared to many High starclass hotels.. I really liked the quality they have maintained at 900+ bucks per room.

They have a real nice service. Room are cleaned and they use really nice air freshner which I loved. Very spacious room and staff is also elegant as well food was tasty.

Room service is fast and very responsive, Only problem I faced was we were not able to find nice vehicle to travel from the hotel. So, we had to find and call local taxi service and ask him to come to hotel and he had not seen the hotel.. So, If you have your own vehicle 100 percent recomended.

  • Stayed: August 2010, traveled as a couple
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Thank chirocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2010

I was planning to stay there for 3 nights, but only stayed 1 and checked out. Porters were constantly milling about outside my door which made me feel quite unsafe. The stairwells were filthy, you get accustomed to dirt in India but this was in a league of it's own.
The staff on the check in desk were awful, they couldn't find my booking initially, I wish they never had!
I had to buy a card to use the internet in my room, and it never worked.
I left my curtains closed because the view outside was ghastly.
I'm well aware that it's cheap, but I still feel it's overpriced. There's no excuse for a hotel being dirty, certainly not with so many stuff wandering around, and manners cost nothing!

  • Stayed: February 2010, traveled on business
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4  Thank KeithAubin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2010

The front desk people were extremely uncourteous and unprofessional. The reception, stairs were shabby and poorly kept. Except for a couple of members of the staff who were helpful most of the others were indifferent! The room (on the third floor) was poorly kept, dusty, shabby and the curtains and linen were soiled. I had to request the attendant to change it instantly which he did rather unwillingly. Tea was served in cracked cups and when pointed they turned a deaf ear!! The toilet was dirty but the cleaner boy was nice and helpful.
However the location was good and it was easy to commute to different places in Mumbai thanks to the service of a local cab driver.

  • Stayed: February 2010, traveled on business
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Review collected in partnership with Cleartrip
4  Thank everlearning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pals Hotel

Address: Barrister Nath Pai Marg | Kalachowki, Next to Union Bank of India, Mumbai (Bombay) 400033, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Free Parking Room Service Suites
Hotel Style:
Ranked #279 of 461 Hotels in Mumbai (Bombay)
Price Range: $41 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Pals Hotel 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Centrally located hotel in Mumbai city with all en-suite rooms, room service, Wi-Fi in rooms and reception, Cable TV, Internet PC, telephone, refrigerator, online booking, laundry arrangement, doctor on call, travel arrangements. ... more   less 
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