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Hotel Milan International
Ranked #417 of 454 Hotels in Mumbai (Bombay)
Katni, India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“average”
Reviewed July 16, 2012

room is ok
staff is good
location in average couse of convence
we live 2 night 10-07-12 and 11-07-12 but overall average becouse of price sector..
only 1 thing is advantage that its in Santacruz that is benifitable for my business.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank monu_katni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmilanintl, Owner at Hotel Milan International, responded to this review, May 14, 2013
Dear Sir ,
Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
We are the owners of Hotel Milan international and had leased our property since 2004 to 2012 August. Now we have taken over the property and are running the hotel ourselves. So there is a totally new management. We have only recently in the past 5 – 6 months we have totally renovated our restaurant and also added many new items to our menu and made 10 new executive rooms ( visit milanintl.com for new pictures etc. ) and have also painted all the old rooms and provided new furniture also and are providing best rates (Rooms from Rs 2103 till Rs 4403) and best management (Clean And Good Services) and we have also added Wi-Fi to the hotel and we have also Satellite T.V installed in every room and we have also hired very nice and professional staff in order to help serve our customers better and we are sure in this price you will not get any better hotel possible. Now you can book directly on our own website also. If you give us a chance again this time you will definitely appreciate our efforts. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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Antwerpen
Level Contributor
59 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 27, 2012

Rooms are dirty as hell. Lot of noise from the train running next to the hotel and planes flying over all night. Tv, telephone and internetcable didn't work in my room. Kitchen of the restaurant is also very dirty.
After one night I checked out, but they didn't want to give me refund for my other booked nights. I am still in trial with them to get my refund.

If you consider going there, only one advice: don't do it!

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lieven D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmilanintl, Owner at Hotel Milan International, responded to this review, May 14, 2013
Dear Sir ,
Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
We are the owners of Hotel Milan international and had leased our property since 2004 to 2012 August. Now we have taken over the property and are running the hotel ourselves. So there is a totally new management. We have only recently in the past 5 – 6 months we have totally renovated our restaurant and also added many new items to our menu and made 10 new executive rooms ( visit milanintl.com for new pictures etc. ) and have also painted all the old rooms and provided new furniture also and are providing best rates (Rooms from Rs 2103 till Rs 4403) and best management (Clean And Good Services) and we have also added Wi-Fi to the hotel and we have also Satellite T.V installed in every room and we have also hired very nice and professional staff in order to help serve our customers better and we are sure in this price you will not get any better hotel possible. Now you can book directly on our own website also. If you give us a chance again this time you will definitely appreciate our efforts. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Mumbai (Bombay) hotels

Delhi, Delhi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 13, 2012

We stayed at Milan international for 4 nights and had a very pleasant experience. Unlike previous reviews we found the staff very helpful and cooperative. The restaurant was not as gud but the staff was cooperative enough to get outside food. The hotel is centrally located and close to local railway line. It was very clean and definitely the best choice for limited budget.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ShrutiM886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmilanintl, Owner at Hotel Milan International, responded to this review, May 14, 2013
Dear Guest, we are happy that we were able to provide you good facilities at our Hotel and you were satisfied with our service. We are looking forward to welcoming you again! You’re Milan Family We are the owners of Hotel Milan international and had leased our property since 2004 to 2012 August. Now we have taken over the property and are running the hotel ourselves. So there is a totally new management. We have only recently in the past 5 – 6 months we have totally renovated our restaurant and also added many new items to our menu and made 10 new executive rooms ( visit milanintl.com for new pictures etc. ) and have also painted all the old rooms and provided new furniture also and are providing best rates (Rooms from Rs 2103 till Rs 4403) and best management (Clean And Good Services) and we have also added Wi-Fi to the hotel and we have also Satellite T.V installed in every room and we have also hired very nice and professional staff in order to help serve our customers better and we are sure in this price you will not get any better hotel possible. Now you can book directly on our own website also. If you give us a chance again this time you will definitely appreciate our efforts. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 4, 2012

Make my Trip or online potal. Please do not ever book rooms in his hotels. definitely they have lack of customer service or rather i should say they don't know what is CS. they behave as if are burden on them and they are doing us some favor.

Room Tip: noisy room dirty /Surrounded by slums Dirty sheets Dirty bed Dirty bathroom Dirty
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hero85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmilanintl, Owner at Hotel Milan International, responded to this review, May 14, 2013
Dear Sir ,
Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
We are the owners of Hotel Milan international and had leased our property since 2004 to 2012 August. Now we have taken over the property and are running the hotel ourselves. So there is a totally new management. We have only recently in the past 5 – 6 months we have totally renovated our restaurant and also added many new items to our menu and made 10 new executive rooms ( visit milanintl.com for new pictures etc. ) and have also painted all the old rooms and provided new furniture also and are providing best rates (Rooms from Rs 2103 till Rs 4403) and best management (Clean And Good Services) and we have also added Wi-Fi to the hotel and we have also Satellite T.V installed in every room and we have also hired very nice and professional staff in order to help serve our customers better and we are sure in this price you will not get any better hotel possible. Now you can book directly on our own website also. If you give us a chance again this time you will definitely appreciate our efforts. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guwahati, Assam, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 25, 2012

I was on my way to Goa to attend a wedding with my parents, wife and 2 yr old kid, and booked this hotel thru makemytrip.com. we arrived on 12th april and checkd out on 13th. The pros of this hotel are its close to the airport, and is average value for money. Service is again average and i would advise never to book any taxi frm the hotel as it charges almost double of what u would pay if u took a taxi right outside it. There are autos/taxis avail till late night.
Food is just ok, nothing gr8, and again, u better eat out tha eat here!!! Check in and check out involved no hassles for us, as some guests at this hotel have reported. The hotel was buzzing with lots of domestic and foreign guests.
The real catch is that u wouldnt be able to sleep at night with the planes taking off (i guess mainly international flights) and creating a terrible racket. My 2 yr old boy was startled several times in the night and I wud strongly advise families with kids, heart patients and other ailing travellers to aavoid this hotel.
Its best if u r travelling solo or a group of friends and are a real deep sleeper!!!!!!!

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Arijeet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmilanintl, Owner at Hotel Milan International, responded to this review, May 14, 2013
Dear Sir ,
Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
We are the owners of Hotel Milan international and had leased our property since 2004 to 2012 August. Now we have taken over the property and are running the hotel ourselves. So there is a totally new management. We have only recently in the past 5 – 6 months we have totally renovated our restaurant and also added many new items to our menu and made 10 new executive rooms ( visit milanintl.com for new pictures etc. ) and have also painted all the old rooms and provided new furniture also and are providing best rates (Rooms from Rs 2103 till Rs 4403) and best management (Clean And Good Services) and we have also added Wi-Fi to the hotel and we have also Satellite T.V installed in every room and we have also hired very nice and professional staff in order to help serve our customers better and we are sure in this price you will not get any better hotel possible. Now you can book directly on our own website also. If you give us a chance again this time you will definitely appreciate our efforts. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 17, 2012

Dump!
Surrounded by slums
Dirty sheets
Dirty bed
Dirty bathroom 
Dirty!!!!
Close to airport
Check in smooth

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmilanintl, Owner at Hotel Milan International, responded to this review, May 14, 2013
Dear Sir ,
Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
We are the owners of Hotel Milan international and had leased our property since 2004 to 2012 August. Now we have taken over the property and are running the hotel ourselves. So there is a totally new management. We have only recently in the past 5 – 6 months we have totally renovated our restaurant and also added many new items to our menu and made 10 new executive rooms ( visit milanintl.com for new pictures etc. ) and have also painted all the old rooms and provided new furniture also and are providing best rates (Rooms from Rs 2103 till Rs 4403) and best management (Clean And Good Services) and we have also added Wi-Fi to the hotel and we have also Satellite T.V installed in every room and we have also hired very nice and professional staff in order to help serve our customers better and we are sure in this price you will not get any better hotel possible. Now you can book directly on our own website also. If you give us a chance again this time you will definitely appreciate our efforts. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 23, 2012

Please do not ever book rooms in his hotels. definitely they have lack of customer service or rather i should say they don't know what is CS. they behave as if are burden on them and they are doing us some favor.

Room Tip: if you are looking for a budget hotel with little bit of CS then you can opt for Hotel Airlines Inte...
See more room tips
  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Suksh1711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmilanintl, Owner at Hotel Milan International, responded to this review, May 14, 2013
Dear Sir ,
Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
We are the owners of Hotel Milan international and had leased our property since 2004 to 2012 August. Now we have taken over the property and are running the hotel ourselves. So there is a totally new management. We have only recently in the past 5 – 6 months we have totally renovated our restaurant and also added many new items to our menu and made 10 new executive rooms ( visit milanintl.com for new pictures etc. ) and have also painted all the old rooms and provided new furniture also and are providing best rates (Rooms from Rs 2103 till Rs 4403) and best management (Clean And Good Services) and we have also added Wi-Fi to the hotel and we have also Satellite T.V installed in every room and we have also hired very nice and professional staff in order to help serve our customers better and we are sure in this price you will not get any better hotel possible. Now you can book directly on our own website also. If you give us a chance again this time you will definitely appreciate our efforts. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Milan International

Property: Hotel Milan International
Address: Milan Subway 1'st Road | Santacruz West, Mumbai (Bombay) 400054, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #417 of 454 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Milan International 3*
Number of rooms: 48
Official Description (provided by the hotel):
We take the pleasure to introduce ourselves as one of the most renowned name in the Hospitality Industry as "Hotel Milan International". Hotel Milan International is a Pvt. Ltd. Hotel which has been in this industry for over 23 years and is still young as ever. Hotel Milan International is where your search for good budget hotel ends.Located in the heart of Mumbai city at Milan subway "Santacruz" which is just a stone throw away from the International and domestic airport. Milan International is located in the periphery that connects the east and west of several suburbs via Milan subway. The location is prime – only a few minutes from the domestic airport, local (Santacruz) railway station and a bus depot. Its location is most comfortable for corporate executives and business associates wanting to visit the entertainment and business centre in and around the suburbs. ... more   less 
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