I stayed at Midtown Pritam for a night during a recent business visit. Overall, my experience was really not that good. First of all, the hotel lobby, the room lobby and the room itself weren't really smelling good. Then, the visitor lift was under maintanence hence all had to use the Service lift, to access which one had to go through the kitchen. Had that been something unavoidable, Hotel management should take care that guests do not feel uncomfortable while passing through the kitchen and they should have shifted some of the kitchen activities of that area to other parts of the kitchen. Also, when guests are forced to use the backdoors, the staff should take care that they keep the lobbies behind those backdoors clean. It was always full of dirty dishes and clothes and the water was mostly overflowing.
I asked for complimentary wi-fi in the room. I was told it is there. But even after calling the reception 3 times and visiting the reception personally 2 times, nobody helped me to access it. The fan in the room was too low. If I switched it on, I was afraid that if by mistake I go below it, it will cut through my head. The room had a wooden door through the next room and I could hear each and every thing the guest of other room was saying and I am sure he could hear me too. So, privacy was an issue.
The staff was polite but their actions will literally force you to tip them because they won't leave your room or your side until unless you tip them.
The breakfast was not too good. When asked for Omlette, it took them 10-15 mins to cook one and that too wasn't cooked properly. When asked for waffle, it took them 30 mins to prepare it, and that was too hard and overcooked. The coffee was horrible too.
The only USP of this hotel is that it's right next to Pritam Da Dhaba which is an awesome option for food in Mumbai.
All in all, my experience was not good.
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