We unfortunately had to stay here because it was close to the airport and every single hotel was booked out due to a large conference in mumbai.
We booked a room and paid for a late check out. The next morning, the guy who checked us in was not in shift and the new guys in shift called us up asking us to vacate the room. We told them about our agreement upon checkin. They refused to listen and asked for extra Rs 3000 to stay for a late checkout. They would not call the guy who checked us in and talk on speaker to clarify any misunderstanding and when we asked them to take out check in documents they said, and I quote " no body in india does anything in writing". That ticked me off and we vaccated the room rather than put money in their pockets.
Service was bad, room is of bad quality gor its price. Literally falling apart.
- Official Description (provided by the hotel):
- Hotel Airlink is a deluxe hotel with 4 star modern amenities, which is distinctly located in the heart of Mumbai - Commercial capital of India & just 1/2 kms from domestic airport &4 kms from international airport. An ideal place for business and tourist. ... more less
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