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Reviewed July 9, 2018

I will always recommend this hotel to my known family friends as well as who will be in Mumbai on official trip.The ambiance of the hotel as well as it's surroundings , Foods,behavior of the hotel staff ,responsiveness of the staff, cleanliness of the entire hotel are simply outstanding.

Date of stay: September 2017
Thank Review_DG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nilesh123347, Guest Relations Manager at Hotel Mogul Palace, responded to this reviewResponded July 14, 2018

Dear Guest,

Greetings from Hotel Mogul Palace and Team!

We thank you for choosing to stay with us and sharing your experiences on this platform. We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us. Your feedback is most gratifying .We are very happy to note that you enjoyed the serene ambience at the hotel. It is heartening to know that our staff was able to delight you with their friendly services and the same has been conveyed to them. The entire team looks forward to welcoming you back on your future visits to Mumbai.

With Warm Regards,
Hotel Mogul Palace and Team.

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Reviewed March 9, 2018 via mobile

I really like the stay. Very good staff. They arrange good food from Delhi Darbar. Very comfortable stay. Front office and Kitchen staff are very polite and good. It is situated in congested area but taxi is available very easily.

Date of stay: March 2018
Trip type: Traveled with family
Thank shams_quamar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nilesh123347, Guest Relations Manager at Hotel Mogul Palace, responded to this reviewResponded March 21, 2018

Dear Guest,


Greetings from Hotel Mogul Palace, Mumbai!!

We thank you for choosing to stay with us and sharing your experiences on this platform. It is extremely heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at the hotel. The same has been conveyed to them and they are elated with their performance.

We look forward to welcoming you aboard during your next visit to Mumbai!!

With Warm Regards,
Hotel Mogul Palace and Team

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Reviewed January 11, 2018

Think twice before booking the rooms in this Hotel. They cancelled my booking at the last minute. Kept on calling me and asking me to cancel the rooms. Struggled to find a alternatives at a very high price, as my flight tickets were all booked.

Date of stay: January 2018
Trip type: Traveled with family
Thank Samkum_blr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nilesh123347, Guest Relations Manager at Hotel Mogul Palace, responded to this reviewResponded February 24, 2018

Dear Guest,

Greetings from Hotel Mogul Palace, Mumbai!!

As we informed you that we the room which was allocated to you, it's ceiling fall down luckily no one was there in the room at that moment and the room has gone under immediate renovation, Being certain events in Mumbai like Marathon and Exhibition the prices were High at all places, We Sincerely apologize for the hardship that you had endured at your end, but we ensure you of our best Hospitality if you allow us a chance to Serve you.

We Look forward to welcoming you at the hotel in your future visits to Mumbai.

With warm regards,
Hotel Mogul Palace and Team

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Reviewed November 30, 2017

Best hotel & Best courier service near hotel.
Best hotel at Masjid Bunder, & best International courier service near Mogul palace,
Name of courier Company was Fast n Safe international , they deliverd my parcel in 2 days ,
Thank you FAST n SAFE courier &
Thank you Mogul Palace

Date of stay: November 2017
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank soheladvani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nilesh123347, Guest Relations Manager at Hotel Mogul Palace, responded to this reviewResponded December 26, 2017

Dear Trip Advisor Member,

Greetings from Hotel Mogul Palace, Mumbai!!

Thank you for an awesome review!

It makes me happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience.

We look forward to welcoming you back soon.

Warm regards,
Hotel Mogul Palace and Team

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Reviewed November 18, 2017

Rooms are bad - need repair/s on war footing basis. Washroom can not be anyway called as of Super Deluxe Room.
No refrigerator, tea coffee maker.
Kitchen can only serve you for breakfast & otherwise you got to order from outside.
Access to hotel is miserable. Cabs can not reach & you need to walk last 600 metres on broken road.
The only silver lining was Mr. Amit on front office who really was extremely helpful & even asked staff to carry the luggage to main road where the taxi was waiting.

Date of stay: November 2017
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank buddyofall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nilesh123347, Guest Relations Manager at Hotel Mogul Palace, responded to this reviewResponded November 21, 2017

Dear Guest,

Greetings from Hotel Mogul Palace, Mumbai!!

We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from.

I sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business. At the same time, we are grateful to you for appreciating about the view & staff.

We deserve another chance and I am confident that you will notice many positive changes during your future visits to our hotel.

With warm regards,
Hotel Mogul Palace and Team


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