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“Great place to stay”
Review of Citizen Hotel

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Citizen Hotel
Ranked #128 of 454 Hotels in Mumbai (Bombay)
Bengaluru, India
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay”
Reviewed April 5, 2011

Stayed here for a day with a fellow colleague. I was given a room which had a beautiful view of the beach. Room was very good and bathroom was excellent with a glass panel partition. The complimentary breakfast had a good spread and I enjoyed the omlette especially. Recommend to anyone, definitely.

Stayed April 2011, traveled on business
Helpful?
Thank silsila11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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204 reviews from our community

Traveler rating
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    59
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    12
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67
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
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English first
noida
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 26, 2011

Citizen is the best hotel located on Juhu Beach. we frequently stay in this hotel due to its excellent location. Hotel's backdoor is on the beach front. Restaurant is on the beach, it seems.Nice cool waves you can enjoy with your drinks and food. Excellent Fcaility over all.

  • Stayed November 2010, traveled on business
    • Value
    • Location
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Helpful?
2 Thank riturajNoida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 4, 2011

i would not advise anybody to stay in this hotel, i had to change the room due to a havy smell of paint which i am allergic to the management told me to wait until 3;30 am , and never bothered to change the room after reminding at 3;30 am.next day spoke to the manager mr. murley and i demanded my $115.00. and was declined ,they simply belive in TAKE TAKE TAKE not give ,one hand washes another.You are better of at another hotels with brand names specially travelling to India.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
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Helpful?
5 Thank Friends67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mumbai (Bombay) hotels

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 13, 2011

I found the room, corridors too small compared to other hotels. There is very little natural light in the room. The staff service was slow and laid back. Had to wait long for the food. The staff are not welcoming. I sld have paid more for a better hotel. Better deals out there.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank safari_motors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 9, 2011

As you arrive, you see swollen faces, no friendliness, miserable staff.
Lobby gives a false impression of what the hotel is like. Wait till you get into the cramped lift! If you are above 5.10 you have no chance in this hotel. Cramped smelly corridors, rooms and bathrooms, damp rooms, sickening smell. unhelpful staff! Room was dark and full of mosquitos. You cant open windows becuase the duty manager says so. Miserable man.
Food is terrible, made my family and I very sick. If you sit on the balacony, let me put it this way, the crows will be eating your food not you! you get sprays of water from a neighbouring water tank... makes you sick... anyone say contamination! order your tea the day before, no chance of getting it when you want. appauling service.
There is nothing positive i can say about this hotel. NoISE NOISE NOISE all day and night! You can hear the managers shouting at their staff. Poor workers are miserable. Pay the extra few bucks and book elsewhere. Website is completely false!

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank jassyda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amritsar, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 7, 2011

We had 3days stay this hotel ,it have small but clean room with nice bathroom n excellent shower and front rooms have superb view of juhu beach,friendly warm staff and we appreciate it`s owner ,he is charming n quite very helpful human we met...it have good restaurant in front of juhu beach open and indoor. A safe and good hotel for family n single women traveller same . we enjoyed fully this hotel location that excellent .

  • Stayed November 2010, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank Devan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level 6 Contributor
109 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed December 28, 2010

We booked into this hotel for a four night stay in Mumbai and it looked very nice from the website but this proved to be far from the truth. I was traveling with my wife and 4 children. We had 3 double rooms.

We arrived in the early hours of the morning and were put in really crummy rooms overlooking a building site-nothing like the pictures on the web. The next morning we moaned and were moved to better sea facing fooms on the top floor although the bathrooms are still minute and it is impossible to shower without getting the toilet wet.

The night that followed was fine although the beds are very hard but at least we had a sea view and could get a nice cool breeze from the ocean.

The following night we noted that there were 3 functions booked for the hotel. Although this did not seem to be a problem it soon became one when we noted that all the restaurants were essentially closed. Hotel guests were relegated to 4 small tables squashed in an alley on the side of the hotel-so much for the sea facing patio. However the food was fine although somewhat overpriced.

When we got to the room the problems started-there was a function directly above us and one on the patio on the ground floor below us. Thankfully the one on the roof finished at about midnight but the one below when on till 6:30am the next morning with load screaming and a heavy base beat reverberating thoughout the hotel. At midnight we complained and were told it is just ending-this was simply not true. At first light I could no longer lie in bed and got up to the sight of the party go'ers puking and peeing in the beach. Needless to say, our day was wreched and I had to cancel the planned guided trip because everyone was simply too tired.

The next evening, a Sunday evening, I thought would be more quiet. I checked with the reception and they told me that only a small function was planned and that this would end early. Well this turned out to be untrue and guests partied on the roof patio till the early hours of the morning when I threatened that I would call the police if they did not stop the party. The music was turned off but people kept making a noice right above our head for a few more hours.

The lobby staff were very appologetic but unwilling to do anything.

I would avoid this hotel and have demanded a refund.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank PeterGrobler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citizen Hotel

Property: Citizen Hotel
Address: 960 Juhu Tara Road | Juhu Beach, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #128 of 454 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citizen Hotel 3*
Number of rooms: 45
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