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“Oh God NO... Seriously!”
Review of Strand Hotel

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Strand Hotel
Ranked #317 of 454 Hotels in Mumbai (Bombay)
San Francisco
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Oh God NO... Seriously!”
Reviewed January 8, 2011

This is a really terrible hotel. The service is awful, the reception is rude, some of the rooms really smell and quite frankly, if you can afford to spend a little more, go elsewhere. This hotel is terrible even for third world standards...

  • Stayed January 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Neil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
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    23
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    30
See reviews for
17
36
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12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
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  • Japanese first
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English first
kolkata
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 25, 2010

The Hotel doesn't offer much, like Wi-Fi or an automatic elevator or a high class toilet but then its value for money. The room tariff are low and would suit every pocket. Rooms are generally available and staff is very co-operative. I neded there help to get some food from outside after mid-night and they were happy to help. Its a good hotel for a night stay and u get the sea view free!!!

  • Stayed December 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nitin_Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Slovenia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 1, 2010

the only thing here that is good is location...everything other...please, don't go...overpriced, it is really horrible experience..the staff was rude...always expected extra money (for what????)...rooms? A/C??
cause of location better go in hotel which is above strand hotel and it calls harbour view..they have great rooftop restaurant with friendly staff, excellent food and georgeous sea view...
just don't go to strand hotel...i was very disappoint.



Please never go here, you get really annoyed because you are the costumer and everybody is treating you like [--] and trying to get money in a not honest way from you.

  • Stayed April 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nikipiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mumbai (Bombay) hotels

jaipur
Level 5 Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 19, 2010

the location is great faciong the sea right next to the gateway of india and a convinent colaba

  • Stayed January 2007, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adityajain86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denmark
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 14, 2010

I read about the hotel in the Rough Guide, and they actually recommended it.

But I did absolutely NOT have a good experience. Our room was small and the beds were made for midgets. I did not experience any cleaning of our room for the 5 days we were there. The AC had two functions: Off and on... The latter one meaning that you almost were blown down of the bed with freezing cold air, so you had to turn it on and off all the time. And it was not expensive, 3300 incl. tax.

But the worst experience was the staff. Our bags were almost pulled from our backs by the "door men", and taken to the room when we arrived... Of course we had to pay a tip! But one day another came and asked when we gave him the tips we promised him when he carried up our bags! He had never carried our bags. I’m so glad now that I completely refused! Yet another thing was that we had to pay tips (He actually told us in the reception when we checked out. "You’re are supposed to give us some money now"... after I had paid the bill) to the receptionists, I found that a bit strange!

He was just about to make us take their special airport cab, costing 1000. We told them to call a cab instead... But actually I now think it was their own cab... and we also had to pay the 600 rs to the receptionist instead of the driver.

So in all, it was a really bad experience, both regarding the room and the staff.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sweden
Level 3 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 7, 2010

We arrived late in the evening to this hotel and got a room without window.
Bed was hard, linen full with stains and the room was smelling very strongly of smoke.
Night time we woke up of car noise etc.
In the morning we could see in the darkness of the room that there was a hole of 4-5 cm in diameter where the AC was installed.
Cars were parking and running outside and we woke up that the room was smelling terrible of the car fumes.
When pointing this out to the hotel manager he told us that this is not a problem because the room is fully boked anyhow ...

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raymond-Ibolya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Strand Hotel

Property: Strand Hotel
Address: Apollo Bunder Prem Ramchandani Marg | near Gateway of India, Mumbai (Bombay) 400001, India
Location: India > Maharashtra > Mumbai (Bombay) > Gateway of India
Amenities:
Free Breakfast Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #317 of 454 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Strand Hotel 2*
Number of rooms: 36
Official Description (provided by the hotel):
Strand Hotel is located in city of dreamers, stalwarts and the common man, Mumbai. This is located at the distance of 300 meters from Gateway of India, 2.7 km from Chhatrapati Shivaji Train Terminus and nearest airport at 26.3 km from Chhatrapati Shivaji International Airport. Property provides facilities like Wi-Fi, car rental, laundry, parking service, travel desk and room service. In-house multi-cuisine restaurant dishes out the best of Indian and international delicacies to cajole the taste-buds. In medical emergency one can avail doctor on call facility. The rooms in the hotel are well-furnished, ventilated, clean and come with good quality furniture. The hotel houses simple and sober rooms that offer a homely ambiance to guests. All rooms have attached bathroom with essential bathroom toiletries & linen, Complimentary High Speed Wireless Internet, Airconditioner, LED TV with satellite channels,telephone and many more. It is all about the experience that goes beyond the ordinary! ... more   less 
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