On arrival the manger at front desk was very grumpy and unpleasant despite us already having a booking online.
Room was clean enough but for the price of the room (around Rs.3500/night) it could have been much cleaner.
Our shower head had 4 streams coming out of it which i had to fix with a pin.
The basin tap would not turn off. Despite telling service staff this it was not repaired during our stay and therefore flowed the whole time we where there.
Service staff were friendly, however the manager of the service staff told us how much she wanted for a tip and visited our room multiple times just to ask for a tip. We are always happy to tip any good friendly service however we don't appreciate being told how much to tip someone before we get a chance to offer.
The food in the restaurant was ok and the waiter there was very pleasant and helpful.
Rooms were large enough.
Overall: Not worth the amount charged. We wouldn't stay there again.
- Official Description (provided by the hotel):
- Strand Hotel is located in city of dreamers, stalwarts and the common man, Mumbai. This is located at the distance of 300 meters from Gateway of India, 2.7 km from Chhatrapati Shivaji Train Terminus and nearest airport at 26.3 km from Chhatrapati Shivaji International Airport. Property provides facilities like Wi-Fi, car rental, laundry, parking service, travel desk and room service. In-house multi-cuisine restaurant dishes out the best of Indian and international delicacies to cajole the taste-buds. In medical emergency one can avail doctor on call facility. The rooms in the hotel are well-furnished, ventilated, clean and come with good quality furniture. The hotel houses simple and sober rooms that offer a homely ambiance to guests. All rooms have attached bathroom with essential bathroom toiletries & linen, Complimentary High Speed Wireless Internet, Airconditioner, LED TV with satellite channels,telephone and many more. It is all about the experience that goes beyond the ordinary! ... more less
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