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“GEM of JUHU - Fabulous is the Word”

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Hotel Bawa Continental
Ranked #75 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
Ahmedabad, India
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“GEM of JUHU - Fabulous is the Word”
Reviewed August 2, 2014

Hi All,

I am sure, if you would have stayed here, you would agree to my review. For those who havent been to this place, please book it immediately if you are planning to visit Mumbai.

4 Star Given by me is because its not a 05 Star. But please note the below points

1. Awesome Fragrance - The moment you enter the hotel, you feel as if you have come to a Small Boutique Hotel of europe, its very cute and elegant.

2. Very Good Rooms - Space is not that big, however, the price which they take is competitive, and the room is big enough considering the size. Neat Room, Neat Bathroom, Good Space. Very Comfortable Bed, a CUTE Room, no one would ever feel that they repented to book this room.

3. Breakfast - Very Nice Breakfast. I loved their Breakfast. Next time, i will be expecting more varieties.

4. Staff - Awesome Staff, there is a Steward namely AKASH in Restaurant, you will love talking to him, very professional and friendly person and he will instruct you about the city, and will try to clear the doubts. Very nice staff except for a Front Desk Guy namely "Mr. Jagdish", very egoistic and smile-less person. Though he didn't tell us anything or there were no dispute, but i found his approach very egoistic, and unwelcoming. I would'nt expect such guys with a such a high ego on Front Desk. Anyways, it is okay, but i would be happy if guy on front desk is smiling and welcoming.

As such, the price what we paid, corresponding to that, i couldnt recognize any drawbacks.

I will surely book your hotel, Only This Hotel during my next Trip to BOMBAY.. !!

Room Tip: Only TIP i can give is - Book Bawa Continental or Bawa Suites (Khar), and you will never regret. Awe...
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  • Stayed August 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Shashank-Hundia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAWACONTINENTAL, Manager at Hotel Bawa Continental, responded to this review, August 25, 2014
Dear Guest,

Thank you for staying at Hotel Bawa Continental, Juhu and reviewing us on TripAdvisor.

We are very happy to receive the detailed positive feedback regarding our services, breakfast including the facilities of the hotel. It is further very encouraging and motivating that you have recommended our hotels (Bawa Continental & Bawa Suites) on this prestigious channel which will surely help all our future guests in picking the correct hotel while booking online.

We are glad that that our services exceed your expectations and we look forward in welcoming you back soon. We have also shared your review with our entire team including Akash who is part of our hardworking F&B team.

We are also pleased to inform you that have recently launched our Loyalty Reward program, we request you to kindly log on to our hotel official website and sign up for the same.

It is our endeavour to ensure that your loyalty pays whenever you choose to stay at Hotel Bawa Continental again.

Best Regards

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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457 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
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English first
2 reviews
Reviewed July 31, 2014 via mobile

Stay here on a business trip for 4 days and was extremely surprised with the location of the hotel including its hospitality.right next to juhu beach and yes though few reviews here mentioned rooms are small but I didn't find it correct. U need to pick the right type of room for your stay and if in doubt walk into the hotel and pick the correct room after viewing it as I did. I booked Economy room but upon check in I was convinced to take a look at the Executive room which not only fit into my require my but my budget too. Nice food and at right price n tasty in rains no need to walk out. Kudos to the friendly team. Highly recommended hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mitty1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAWACONTINENTAL, Manager at Hotel Bawa Continental, responded to this review, August 8, 2014
Dear Guest,

Thank you for staying at Hotel Bawa Continental, Juhu and reviewing us on TripAdvisor.

We are very happy to receive your positive feedback regarding our services including the facilities of the hotel. It is further very encouraging and motivating that you have recommended the correct way forward in picking the right room type during a stay. As rightly said the Economy room is of 100sq ft which can comfortably accommodate a single traveller, however the Executive, Thematic & Super Deluxe rooms are designed to the comfort of every traveller's requirement. However, we do recommend you to stay in the Super Deluxe Suite where there is no compromise in the space.

We are glad that our services exceed your expectations and we look forward in welcoming you back soon.

We are also pleased to inform you that have recently launched our Loyalty Reward program, we request you to kindly log on to our hotel official website and sign up for the same.

It is our endeavour to ensure that your loyalty pays whenever you choose to stay at Hotel Bawa Continental again.

Best Regards

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
3 hotel reviews
Reviewed July 28, 2014

i stayed there for 4 days starting from 21 July and here's my experience. 1) The reception and the hotel staff is very helpful. Room service or house keeping instantly reaches your door if you need them. 2) Rooms were well kept,except it was a little bit small. I travelled from abroad, so I need to repack certain things and you know what, when 2 average sized suitcase where opened up to do the necessary transfer of items between one bag to the other, there was no place at all to walk around freely to collect the other odd bits and ends to put in the bag. I think in my experience, of all the hotels that I've stayed, rooms over here was the smallest. Now, this is not a complaint, nor a negative review, since it's manageable, but got to pinpoint that the rooms were small. 3) There was a strong stench of cigaratte smoke in the room when I first entered. They solved the problem instantly by providing a kind of air purifier. But, the next day, they took the purifier back and the smell appeared again. I've to call room service and they brought in the device again. The next day, again the purifier disappeared and the stench came back again. By now, thankfully it was time for check out. 4) Breakfast spread was good. I went only for fruits for all the 4 days, but the spread was commendable where my 10 year old gorged on the sausages. 5) Price of food on the menu was just too high. Some prices didn't make sense. 6) This point is beyond the hotel's influence, but still, I've to state - try not to venture out in the night with your family since some scantily clad girls will be seen hanging on the Juhu Tara Road and the kids might ask an embarassing question. I saw them around half a kilometer away from the hotel entrance. As pointed out earlier, it's not the hotel's fault, but just a piece of advice for families. 7) I would've rated this hotel as Very Good, but when I look at the price to facilities ration, I'm forced to choose 'Average'.

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sunil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAWACONTINENTAL, Manager at Hotel Bawa Continental, responded to this review, August 8, 2014
Dear Guest,

Thank you for staying at Hotel Bawa Continental, Juhu and reviewing us on TripAdvisor.

We are very happy to receive your positive feedback regarding our services including the facilities of the hotel. We sincerely apologize for the cigarette smell in your room which caused discomfort during your stay. Please be rest assured that we have initiated corrective measure to rectify the same.

At the same we appreciate your feedback regarding an area of concern which is beyond the hotel's control however this will certainly help all other future travellers staying in this area.

It is further encouraging to learn that your child enjoyed the breakfast spread and our services met up to your expectations. We highly recommend that you book the Super Deluxe Suite for your next visit at Bawa Continental which is an ideal room for a family stay and we assure you that this room will not let you down in terms of the size and space.

We hope you will give us a chance to showcase our hospitality once again in the near future.

Best Regards

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
Reviewed July 28, 2014

I had very bad experience staying in this Hotel. My flight landed at around 9 am and I reached the Hotel by 10 am. They told me to wait at the reception as none of the rooms were available. In the package free WiFi was mentioned and since I was on an official trip I was in need of internet access, for which they told me that I can only get access once I get a room. Finally after waiting for 2 hours they gave me a room which was very small to be honest the carpet area was around 7 ft / 8 ft where in there was a bed and a study table with a chair & a TV with an attached washroom, hardly any space to move around. They had a split AC installed in the room and the water was dripping all over the study table and the TV. The walls were wet due to some leakage and the paint was peeling off on the floor and on my luggage, it smelled really bad. The WiFi had minimum range in the room because of which I had to keep the doors of the room open while working on my laptop, sitting just outside the room. I would request all the travelers that never ever book any room in Bawa Continental Hotel.

  • Stayed July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank delphindevis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAWACONTINENTAL, Manager at Hotel Bawa Continental, responded to this review, July 31, 2014
Dear Guest,

Thank you for staying at Hotel Bawa Continental, Juhu and reviewing us on TripAdvisor.

Please allow us to explain in detail your concerns with regards to the delays in the check-in & the size of the room;

* The standard check in/out time of the hotel is 12 noon which is clearly updated on all our booking channels, therefore we regret that you arrived at the hotel at 9am and had to wait for your check in. For all early check in guests, we recommend that the room is booked 1 day prior to arrival (at additional cost) to secure the room for a smooth early check in.

* As for the room size, based on your booking we allot you a room as per your booking confirmation as Economy room, this room is of 100 sq ft which is recommended only for a single person stay. This information is also clearly published onto all our booking channels. We generally do not recommend this room to our esteemed guests as it is meant for budget travellers only.


We have also noted your feedback regarding the poor WIFI connectivity as well as the AC condensation concern in your room during your stay, please be rest assured that we have initiated necessary corrective measures to rectify the said. We sincerely apologize for the inconvenience caused to you.

We regret that your experience did not match up to your expectations and we trust you will appreciate that this does not in any way reflect our usual service levels and hope you will give us a chance to showcase the quality of our hotel and regain your confidence.

Regards,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surat, India
1 review
Reviewed July 18, 2014

Had a very bad experience stayin at the hotel. My guests were not allowed in the room. There was a lot of water at the gate of the hotel making people difficult to even get in. We had to walk in the water to go in and out of the hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank priyaz26790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAWACONTINENTAL, Manager at Hotel Bawa Continental, responded to this review, July 22, 2014
Dear Guest,

Thank you for staying at Hotel Bawa Continental, Juhu and reviewing us on TripAdvisor.

We understand there had been excessive water logging due to the monsoon downpour that caused a lot of inconvenience to you during your stay with us. We sincerely apologise for the discomfort caused to you and your visiting guests.

We regret that your experience did not match up to your expectations and we trust you will appreciate that this does not in any way reflect our usual service levels and hope you will give us a chance to showcase the quality of our hotel and regain your confidence. Please contact us at eavikram@bawagroup.in if in case you are planning for your future visit and we will ensure that your stay is handled with extreme care.

Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 6 Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 15, 2014

It's a average kind of hotel near juhu chopati. Stayed for 3 days for a business meeting. Rooms were very small, however it was clean and staff was quite decent. I don't know if it is Mumbai problem that it has space constraints issues, but still I found the hotel was constructed under very limited space. I would not suggest for your honeymoon or friend's group trip. 4K per day charge is not that cheap that you would get such a small room where there is no space even to stand anywhere else then your bed :)

The only plus point is - it has Starbucks @ ground floor :)

All around mirrors so it seems big :D nice technique to confuse guests ;) Breakfast Buffet was average & menu price was too way expensive, nothing to order in snacks items :)

Room Tip: if you are taking suite room or the bigger one would be better that is is too way expensive. Will go...
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  • Stayed July 2014, traveled on business
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank jainAtishay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAWACONTINENTAL, Manager at Hotel Bawa Continental, responded to this review, July 22, 2014
Dear Guest,

Thank you for staying at Hotel Bawa Continental, Juhu and reviewing us on TripAdvisor.

We sincerely apologize that you experienced our rooms to be too small. We being a 3 star boutique hotel in Juhu, have a range of different categories of rooms for you to choose from depending upon the purpose of your visit. We have the Theme Rooms as well as the Super Deluxe Suites, these rooms are generally recommended for long staying and honeymooners.

As for the pricing, we have also kept the pricing of the hotel based on the location, demand as well as matching up with other hotels in the surroundings of the same category.

We regret that your experience did not match up to your expectations in terms of the breakfast selection and Food menu as well. Please be rest assured that we have initiated corrective measures to rectify it. We trust you will appreciate that this does not in any way reflect our usual service levels and hope you will give us a chance to showcase the quality of our hotel and regain your confidence


Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 12, 2014

This is my second visit to Mumbai and based on my previous experience, booked a room for 2 nights and 3 days at Bawa Contiental, juhu beach and this hotel never lets you down either on comfort or food or even ambiance.

Please ensure that you order dinner for in house room service before 11pm as most of the menu wont be available. I tried to order 24 hrs room service but nothing was available post 12AM as the chef was not there.

The only problem I had this time was i was in room 405 and there were workers renovating room 406 and till 8pm they were hammering and talking aloud which gave me a disturbed evening and in spite making a request at the reception, no action was taken, apart for this one off instance, the overstay was really good and worth the money.

  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank sajands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAWACONTINENTAL, Manager at Hotel Bawa Continental, responded to this review, July 15, 2014
Dear Guest,

Thank you for staying at Hotel Bawa Continental, Juhu and reviewing us on TripAdvisor.

We are very happy to receive your positive feedback regarding our services including the facilities of the hotel. We sincerely apologize for poor responses regarding your room service order as well as the renovation work which created inconvenience during your stay, please be rest assured that we have initiated corrective measure to rectify the same.

We regret that your experience did not match up to your expectations and we trust you will appreciate that this does not in any way reflect our usual service levels and hope you will give us a chance to showcase the quality of our hotel and regain your confidence


We are also pleased to inform you that have recently launched our Loyalty Reward program, we request you to kindly log on to our hotel official website and sign up for the same.

It is our endeavour to ensure that your loyalty pays whenever you choose to stay at Hotel Bawa Continental again.

Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Bawa Continental

Property: Hotel Bawa Continental
Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #75 of 454 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Bawa Continental 3*
Number of rooms: 32
Official Description (provided by the hotel):
Hotel Bawa Continental is a luxurious 3-star boutique hotel conveniently located only 6KM from the International Airport, and from a 5 min walking distance from the most famous Juhu Beach of Mumbai. Guest bedroomsHotel Bawa Continental has 32 well-appointed, recently renovated guest rooms. Rooms have wooden flooring; each standard room measuring approx. 200 sq ft. Beds at hotel feature premium bedding. Extra towels and bedding items can also be found in the rooms. We provide a range of Pillows to choose from in the evening service, along with night chocolates, eye mask, and choice of newspapers for the morning. Bathrooms are spacious, made with Italian marble, and have international brand bath and sanitary fittings. amenities include hair dryer, bathrobes and designer toiletries. In room Amenities: Guests of the hotel can make use of the following room facilities: voice mail, clock radio, climate control, in-room safe, mini bar, complete electronic operations of lights. Iron/ironing boards, mobile chargers, DVD players are provided upon request in the rooms free of charge.Mini bar well stacked, with sodas, spirits, and other eatables are available at very low prices for our guest. Tea and coffee maker fully stacked are available complimentary with 2 bottles of water per room per day.Entertainment: The hotel features in-room facilities such as premium television channel(s), cable/satellite television channels, flat-screen TV and DVD player. Internet connection options: Guests wishing to stay connected will certainly appreciate wireless Internet access. Housekeeping services and room service are 24 hrs of the day.Food and Beverage Options:Bistro Grill: Meal options at the hotel include a restaurant named Bistro Grill serving the morning breakfast and open all day until mid night. The menu includes a Global fusion menu from the Far East to the Mediterranean style of cooking and includes exotic Indian foods.The restaurant has well stocked bar with a variety of Spirits, cocktails and mock tails. The bar tenders are trained to make every cocktail request with utmost care and perfection.Bombay Bru: The hotel has a coffee shop by the name of BOMBAY BRU which is open until 3 am. Small and yet cozy with a library and deli counter, for our guest to munch on some fresh baked products, and to go sandwiches and burgers. The choice of coffees available is known for in the local area.Cocktail Lounge: The lounge being the most recent addition to our bouquet of food and beverage outlets, features a live gig each night form comedy to bands to karaoke. The meal offerings are form Bistro Grill and the coffee shop. Any special request by our guest is always met up to by our chefs.Room service is offered for guest convenience and is available 24 hrs. The room service menu offers Indian and oriental options with a limited variety of pastas and sandwiches available though out the day.Our hotel provides a 24-hour front desk service. Public areas of The hotel are comfortable and air-conditioned. Guests of the hotel will appreciate the friendly services of our multilingual staff. Leisure amenities: The hotel offers spa/wellness services in room by our masseurs who are outsourced by one of the most renowned spas in the city know as IOSIS. Book a relaxing massage after a long day of sightseeing or business meetings. Additional services: complimentary newspapers in lobby, concierge services, dry cleaning/laundry service, elevator/lift, express check-out, porter/bellhop, safe-deposit box - front desk, television in lobby, wheelchair accessibility. Transportation/Parking facilitiesGuest parking can be used free of cost. However car wash is chargeable. We do not provide any accommodation for drivers and maids. ... more   less 
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