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“Good, not perfect” 4 of 5 bubbles
Review of Ascot Hotel

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Ascot Hotel
Ranked #86 of 441 Hotels in Mumbai (Bombay)
Certificate of Excellence
Brussels, Belgium
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good, not perfect”
4 of 5 bubbles Reviewed November 20, 2013

Well located in the Colaba district near the famous Taj Mahal Palace, this hotel offers excellent luxury accomodation to retreat from the hectic city. The rooms are spacious, stylish and comfortable. The only real flaw is that breakfast is absolutely not up to the quality standards boasted by the hotel. Imagine being in the south of India and not even being able to get a piece of fruit for breakfast!

One incident with the night staff tarnished our impression of this otherwise very good hotel : when one night we had had late dinner in the city with a local friend, and tried to regain our room in the company of this friend for a cup of tea, we were quite rudely pointed out by the night staff that having visitors at such a late hour was quite out of the question. We understand that a hotel can have such a policy, but the way it was made clear was totally rude and inappropriate. We were very ebarrassed by this towards our friend.

  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank StijnDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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299 reviews from our community

Traveler rating
    121
    135
    22
    5
    16
See reviews for
47
127
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21
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Karlsruhe, Germany
2 reviews
5 of 5 bubbles Reviewed September 27, 2013

Thanks to the great staff and the very polite and helpful manager Mr Jackson we had a very comfortable 2 nights stay. The Hotel has a great Location from which it is easy to explore Mumbai. The rooms are comfortable and spacious. The staff was happy to help us any kind of request. And even the roomservice has reasonable prices and is very tasty. We enjoyed our stay alot and would definitly come back to Ascort Hotel whenever we are in Mumbai.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fabian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 26, 2013

The friendly staff saw to all our needs. From laundry, room service and organising tour guides. The location was excellent and you have access to everything and the surrounding areas. The receptionists was very helpful, Menzes and Jackson and the chef's Briyani and butterchicken was awesome. Definitely, recommend this hotel for 1st time visit to India

Room Tip: nice spacious rooms.
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Asamie2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 24, 2013

We arrived in India tired and that wasn't just from the jetlag! The Ascot hotel couldn't have been more helpful or accommodating. The receptionists (and Jackson in particular) were knowledgeable and very helpful in ensuring we had a good stay in Colaba. It is well located and helps you get familiar with the city. If you don't know Mumbai and you are new to India then this is a good way to start.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RElliott2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phnom Penh
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

Stayed there for three weeks. While the rooms are basic, they are clean. The location of this hotel is excellent within walking distance to shops, bars and restaurants. The big positive about Ascot, is the staff, particularly the front office staff who went out of there way to ensure my stay was comfortable.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Scott O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 7, 2013

I love staying in ascot, Jacob the manager is so polite , kind and very helpful. The ambiance is very nice . Its a lovely place , beds are very comfy.
the food is not great, thats the only negative point.
the restrooms are very neat , the house keeping staff is aso very friendly.
Once i forgot my saree and the staff especially mr jaob was so courteous and kind he called me back and ensured it was kept safe until my next return.

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aishwaryasundeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rennes
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 3, 2013

This hotel is very well located in Colaba (<1km from the Gate of India). It is safe and quiet and very clean for an hotel in India (hey, don't expect the US or EU cleanliness ...).
It's best positive point is the staff itself: the recepionsts are very kind and helpfull, they can solve many problems and can even ask for food from outside if you want to stay in your room.

The hotel is relatively expensive for India (>$100/night) but being sure to sleep well after one day in the busy Mumbai has a price ...

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abraracourcix35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ascot Hotel

Property: Ascot Hotel
Address: 38 Garden Road, | Colaba, Mumbai (Bombay) 400039, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#48 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascot Hotel 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Ascot Hotels
Ascot Hotel In Mumbai
Hotel Ascot Mumbai

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