I am not that kind of a person who complaints for no reason. I believe that if a customer has paid for a product or service, definitely there are going to be expectations.
Agreed that it is a 3-star hotel, but there are certain things that cannot be overlooked.
Although the hotel is nice and clean, the rooms are quite small for the price! There is hardly any space between the bed and the opposite wall.
Most of the staff is not up to the standard – as if they are not happy with their jobs, and it shows on their faces.
On the second day of my stay, I had to go out in the morning. So I left my key (103) at the reception. I came in after 30 minutes, and asked for my room key. Guess what I was told? “Sir, your room partner has taken your key!” My room partner?? I had taken a single room. The receptionist told me to knock on my room door and check. I thought may be someone wants to surprise me! So I went upstairs, and knocked. No answer. I came back down a bit annoyed, and asked them to open the door. I asked the bell boy to inform the reception that no one is the room, and look for my key. After getting no response for 10 minutes I went back to the reception, this time more annoyed. Take a guess what happens next? They look for the key in the box, and find out that 103 key was kept in 303!!!
Breakfast is a big headache for both – the cook and the guests. The cook has a tough time thinking what to cook for breakfast, and the guests have tough time looking at the breakfast. Trust me, it’s pathethic!! Hardly any choice.
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- Also Known As:
- Transit Mumbai