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Residency Hotel Andheri
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Reviews (459)
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All reviewsmetro stationwestern express highwayroom serviceclub roomclose to the airportbusiness hotelcomfortable stayfood quality is goodbusiness tripdecent hotelrooms are cleanfront office staffthe entire staffan upgradeinternational airportbasic amenitiesindian food
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437 - 442 of 459 reviews
Reviewed August 26, 2007

the images published on the web are surely retouched or taken a decade ago!!

the hotel had a terrible smell of mould (all 3 rooms we saw), the linnen was old and the bed too uncomfortable. the bathroom was not clean and the the food was pretty terrible.

On top of all that at 2 am a memeber of the hotel tried to sneak to our room through the window. Hoping that we will be fast asleep after a long flight, he waked along the tiny edge of our 6th floor window in the heavy rain and tried to get in.
The windows which we originaly though was fixed, had in fact locks that were broken. Jumping out of bed in shock we screamed and he disapeared in the room next door, which was by the way not occupied by an other guest.
The manager did not do much about it, he did not even open the room next door. After 3 hours we got an other room with window locks.
Simply disapointing!

  • Stayed: August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
    • Service
6  Thank ElenaT_Milan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
residencyhotel, Owner at Residency Hotel Andheri, responded to this reviewResponded September 17, 2008

To whomsover it may concern

On Going through the Trip Advisor Reviews of Residency Hotel - Andheri, I came across on complaint by Elena T, Italian National about the hotel who states that he/she stayed in our hotel in Aug 08.

On Checking our passenger police register where all individuals, Indian and Foreigner have to be registered and the "C" Form has to be submitted for all foreign nationals within 24 hours of their time of arrival, we found that no guest by this name has stayed in our hotel in Aug 07.

Since the guest had not stayed in our hotel this is clearly a fake complaint probably from one of our competitor hotelier in the area.

We hope this clarifies the matter.

Thanking you and assuring you of our best services at all times.

Yours truly
For Residency Hotel

Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2007

Convenient to the airports. Great tranportation! No smiles from the front desk or the bellman. First room checked into - the ceiling was peeling with a musty smell. Second room had mothballs in the washbasin, and the pillows did not have covers.

Commented to the front desk, who asked to call the manager (cell/mobile number). Manager did not return call!!

Dining room service good, but front desk and houskeeping need some work

Because of the convenience to the airport, I may stay there again.

  • Stayed: August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank Bob700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2018 via mobile
Google Translation

Stayed: March 2018, traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2017
Google Translation

Room Tip: dernier étage
  • Stayed: March 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2017 via mobile
Google Translation

Stayed: January 2017, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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