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“Business Hotel”
4 of 5 bubbles Review of The Shalimar Hotel

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The Shalimar Hotel
Ranked #63 of 444 Hotels in Mumbai (Bombay)
Baga, India
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Business Hotel”
4 of 5 bubbles Reviewed August 1, 2014

It is a good business hotel. I was given a room in old wing I believe which was not so good, but I think newer wing is better.
Room amenities are OK.
I had only Breakfast which was quiet good. Reception staff were not courteous as it is suppose to be. when I approach to reception on C-OUT, they made me stand without even busy for quiet a long time & then thye said come this or other small corner side of counter to do C-OUT. which I didnot like it .
Rest is OK.

Room Tip: Room in new block I think is good.
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  • Stayed March 2014, traveled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Shankara123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, August 7, 2014
Dear Shankara123

We thank you for the time that you have taken to provide a feedback of your stay with us.

We, at Shalimar, have always believed that guests and their opinion has brought us to where we are today. Our team is regularly given training in guest handling; but your observation does highlight the need for a refresher on the same and it shall be undertaken immediately.

We did try to identify the corner you have mentioned, but failed on that front, which made us feel that you may have probably mistaken us with another hotel, considering we have a seated reception desk, where every guest sits in front of the receptionist. However, if it is indeed an experience at our hotel, we do apologize for any inconvenience that may have been caused to you.

We look forward to your continued patronage and support

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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600 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Coimbatore, India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 28, 2014

I was recommended this hotel by a friend and am extremely glad to have stayed here. Comfortable rooms,very good hospitality, very good service, excellent location, the food was also good. Happy to stay here sometime in the future.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Hari1993113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, August 7, 2014
Dear Hari1993113

Thank you for the time that you have taken in providing a feedback of your stay with us.

It is good to note that you were recommended this hotel and we have succeeded in ensuring that you had a pleasant stay with us.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 18, 2014

We stayed here for 3 nights on our India trip, must say this hotel is very good. Right from the traditional namaste to the pristine lobby, the art gallery everything was wonderful. Rooms are comfortable, service was prompt and attentive, and food was very good.

Room Tip: Comfort category rooms are great. Saw the suites- superb.
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Neil14167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, July 20, 2014
Dear Neil14167

Thank you for the time that you have taken in providing a feedback of your stay with us.

We are pleased to note that you had a comfortable stay with us and have carried back fond memories.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 13, 2014

this was my second visit to the Hotel and I'm really glad I chose this lovely boutique hotel for a short stay. I was in Mumbai for business in South mumbai and with the heavy rains during that week decided to stay back for a day - thoroughly enjoyed being pampered at the Spa, good spread of breakfast - clean and nice interiors, would definitely recommend this hotel close to the business and shopping areas in Mumbai.

  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Aditi65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, July 14, 2014
Dear Aditi65

Thank you for giving us another opportunity to be of service to you and for providing a feedback of your stay with us.

We are pleased note that you had a comfortable and memorable stay with us. We also thank you for recommending our hotel to other discerning guests.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkatta
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 13, 2014

I have stayed in this hotel a few times before, once again a very good stay. The staff are very good and very prompt. The rooms are very good and very comfortable and tastefully done. Good dining options. The wifi connectivity was good. Overall a very good hotel and happy to stay again next time.

Room Tip: The zen rooms are value for money and very comfortable. Comfort rooms though a bit more but excellen...
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  • Stayed July 2014, traveled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Kumar4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, July 14, 2014
Dear Kumar4444

Thank you for choosing to stay with us once again and for providing us a feedback of your stay with us.

We are happy to note that you had a comfortable stay with us and have carried back fond memories.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 11, 2014

Stayed in this nice lovely hotel for 3 nights as we were attending a family wedding in South Mumbai. We had 4-5 rooms and everyone had a good time. The rooms were very nice, very comfortable. The washrooms were clean and hygienic.
The breakfast every morning in the coffee shop was very good. The food which we ordered through room service was very good. The pastry shop at lobby level was just super. My mother tried the spa, she said it was fantastic. The staff were very friendly and attentive and always very helpful. Good wi-fi connectivity and overall a super experience.

  • Stayed June 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank sopha111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, July 14, 2014
Dear sopha111

Thank you for the time that you have taken in providing a feedback of your stay with us.

We are pleased to note that you had a good time with us at Shalimar, whilst you were in Mumbai to attend a family wedding.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 10, 2014

Value for money, fabulous services .the way the served it's was excellent..I stayed there 3 night with my family it was super experience.
Ground floor Bar is fabulous and complementary breakfast is very nice. I would like to recommend my friends always.!!!!!!! :)

  • Stayed April 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Nitesh0704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, July 14, 2014
Dear Nitesh0704

Thank you for the time that you have taken in providing a feedback of your stay with us.

We are pleased to note that you had a good experience with us and have commended us for our service. We also thank you for recommending us to your friends and others.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Shalimar Hotel

Property: The Shalimar Hotel
Address: August Kranti Marg, Mumbai (Bombay) 400 036, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #63 of 444 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Shalimar Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Shalimar Hotel is a trend setting 4 Star property located downtown, within South Mumbai’s elite residential enclave. The surrounding precinct is a Shopper's paradise and a fashionable hub of social activity and nightlife. Approximately a 40 minute drive from the Mumbai airport, The Shalimar Hotel is close to Mumbai's business district, hospitals, shopping and entertainment.The hotel offers trendy and timeless elegance, warm personalized service and a uniquely enjoyable hospitality experience. ... more   less 
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