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The Shalimar Hotel
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Reviews (683)
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All reviewspastry shopkemps cornertraditional namastebutter chickensandwich barsouth mumbailifestyle suiteindian foodcomfort roomlobby levelcompact hotelpillow menulounge barthis lovely hotelrecommend this hotelstayed here for nightsenjoyable stay
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510 - 515 of 684 reviews
Reviewed April 12, 2013

i learnt the efficient use of space from this hotel(this would help in my own planning), the staff greets you with a namaste! I stayed for 2 nights on a business trip & experienced good service.its relatively economical place offering stay in south mumbai. one can actually wake up early to see the locality & enjoy sea breeze.

Room Tip: higher floors , 7th floor gives sea view
  • Stayed: April 2013, traveled on business
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Thank AnilBabita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSHM, General Manager at The Shalimar Hotel, responded to this reviewResponded April 13, 2013

Dear AnilBabita

Thank you for the time that you have taken in providing a feedback of your stay with us.

We are pleased to note that you had a good experience here and have carried back fond memories.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

I stayed in this small , very well and efficiently run hotel for 3 nights. We were a group of few friends holidaying in Mumbai.

We wanted to stay in South Mumbai so we chose this hotel. Doesn’t hurt your wallet and very good experience. The staff is very efficient. Liked the traditional Namaste they greet you with. Food was very good, and the bar was nice and very happening. Try the dessert shop- very good. The spa was very tempting to go but did not get a chance. And the rooms were just wonderful. I will stay here again on my next trip to Mumbai.

  • Stayed: February 2013, traveled with friends
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2  Thank sameeram01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSHM, General Manager at The Shalimar Hotel, responded to this reviewResponded April 13, 2013

Dear sameeram01

Thank you for the time that you have taken in providing a feedback of your stay with us.

We are pleased to note that you were happy with our facilities and services. Your comments provide a boost to our morale and is definitely an encouragement to continue in our efforts.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

Avoid this hotel it only has one fire escape which is the central unprotected staircase if there was a fire in the first floor kitchen it would be very difficult to get out. There is smoke detection in rooms and limited smoke detection in Hal ways.

  • Stayed: April 2013, traveled on business
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5  Thank Mark1600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSHM, General Manager at The Shalimar Hotel, responded to this reviewResponded April 13, 2013

Dear Mark1600

Thank you for the time that you have taken in providing a feedback of your stay with us.

We are a successfully run 50 year old hotel, which has survived purely on the goodwill of a lot of our guests. We are indeed proud to state that we have had guests who have been staying with us over three generations in this span.

We have constantly upgraded both our services and facilities, keeping in mind guest comfort and needs. We have also taken the advice of safety and security consultants and taken the highest level of measures towards a very secure stay for our guests. We have Smoke Detectors and a Fire Exit Plan in every room. Our doors are additionally coated with non-inflammable paint, which will prevent any spread of fire. Our rooms have individual aircons, which again prevents fire spreading through ducts. Our corridors are non-carpeted, which is another thoughtful measure towards spread of fire. Every floor has sufficient Fire Extinguishers and these are based on our consultations with Fire Safety Experts. Our staff have been trained by experts in the field of security, at various levels to handle situations of guest safety and security. We have a No Objection Certificate from the local Fire Brigade Office, which is mandatory to operate an hotel and is reviewed regularly, as may be required. We are classified as a Four Star Hotel by the Department of Tourism and this NOC is a mandatory requirement for the same.

For a 50 year old property we have taken all possible measures as per fire safety norms and are in constant touch with Fire Safety authorities to keep ourselves updated of any new measure that may be available in the market, which can further enhance guest safety and security.

We have guests who feel satisfied with our efforts and we will continue in our endeavor to offer service of the highest standard.

ThanQ

Best regards

Manoj Mathew
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2013

There were two things I was not so happy with; I should have used prepaid taxi from the airport and can we please have a free Wi-Fi in the room? With that said …

I appreciated the location.
I enjoyed seeing India’s richest family’s home (more like a tower) from the window of my room.
I loved the bakery.

Clean cozy room was a perfect home to explore South Mumbai.

  • Stayed: February 2013, traveled solo
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1  Thank Rena D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSHM, General Manager at The Shalimar Hotel, responded to this reviewResponded April 13, 2013

Dear Rena D

Thank you for the time that you have taken in providing a feedback of your stay with us.

We are pleased to note that you had a few positives and a couple of observations to share. It has been our constant endeavor to offer the best of Shalimar to our guests. With regard to your observations regarding airport transfer and WiFi, may I highlight the fact that our website extends Special Offers from time to time which includes several additional services.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

I stayed at the Shalimar with my son for 2 nights, as part of a 6 week tour of India. We arrived late at night, but had a warm and helpful welcome. Mumbai has a reputation for the costliest hotel rooms in India, and within this context we thought it was excellent value. Our room was large enough and comfortable enough, we found all of the staff whom we met very customer oriented ( e.g. we had a 6.10am departure, reception suggested we call them as soon as our alarm went off so they could ensure no time was wasted on bill prep ) and the location is accessible to the tourist route. The immediate area is busy and predominantly activity involving locals, but we found an excellent bar within 5 mins walk. That said, we enjoyed the Shalimar bar too, and the food and service in the Shalimar restaurant was excellent. A good reasonably priced option with good customer service and a nice ambience..

  • Stayed: February 2013, traveled with family
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1  Thank Nige and Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSHM, General Manager at The Shalimar Hotel, responded to this reviewResponded April 3, 2013

Dear Nige and Jane

Thank you for the time that you have taken in providing a feedback of your stay with us.

We are pleased to note that we have succeeded in our efforts to offer service of the highest level to you. It has been our constant endeavor to provide the best of the Shalimar to our guests.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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