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“Good location, decent rooms. not so good kitchen” 3 of 5 bubbles
Review of Astoria Hotel

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Astoria Hotel
Ranked #104 of 441 Hotels in Mumbai (Bombay)
Mumbai (Bombay), India
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Good location, decent rooms. not so good kitchen”
3 of 5 bubbles Reviewed July 10, 2013

The hotel is located right across the churchgate station making it very convenient to access the Nariman point and other business hub in Mumbai.

Rooms are good and spacious but the corridors leading to the rooms are a bit scary.

The food and room service needs to be improved. The buffet breakfast was a disappointment.

overall average! If the kitchen is improved and the corridors are well lit the hotel would be GOOD

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank devballani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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212 reviews from our community

Traveler rating
    41
    103
    43
    15
    10
See reviews for
26
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103
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
New Delhi, India
Level Contributor
85 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
2 of 5 bubbles Reviewed June 9, 2013

Stayed here once, and the stay was OK (details below). Booked for a second trip, received confirmation email, but arrived to find that there was no booking held in my name. They sent me to another hotel (which was much worse, for the same price). I sent a complaint email to the management afterwards, but received no response whatsoever. Needless to say, I will not be staying here again.

Positives:
- Excellent location. Close to Churchgate station and a short walk to Marine Drive.
- Clean
- Nice breakfast
- Large spacious rooms (very rare in Mumbai)

Negatives:
- Room & decor was dated - definitely needed refurbishment
- Bathroom was decades old (but clean)
- Bathroom had tendency to flood when showering
- Wifi (cost me extra) did not work well in the room (was barely able to check email).

Overall not a bad hotel at a decent location and good price. But the bad management will make sure I never return.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank villdre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mumbai (Bombay) hotels

New Delhi, India
Level Contributor
123 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed June 4, 2013

I was attracted to this place for reasons of work being very close. This hotel is very close to most work places and the places of attraction. Very well kept neat and clean hotel rooms and lobby, with even the underside of the tables kept clean. Though the elevator is old but efficient, always available but not noise at all as written by some other travellers, I was particular to notice that when visiting. There was a bit of smell from smoke but it vanished quickly by putting the exhaust fan on which automatically switches off after a while, very intelligent use of the same. Someone might mistake it for the call bell, why would someone put it there at the bathroom door.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Upinderpal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 8, 2013

I like the hotel. However, management need to give full n serious attention to lift operations. Response to lift call is very poor. I had to climbdown all the way from 5th floor on 4th April 2013 at 630 am after waiting for lift for more than 15minutes.
Lift alarm needs to be made more audible.

Guesrs in top floors need to be careful on this aspect.

Subba Rao Prabhakaran

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Prabhu2578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 1, 2013

Astoria is one of the best value for money hotel in south mumbai ... located at arm's distance from Churchgate station, Eros movie hall and just few meters away from marine drive ... very happening locality and convenient for connectivity ... It also has secured parking spaces available if you are driving on your own and in south mumbai this is a real plus ... very decent, clean and well managed rooms, washrooms and hotel lobby ... astoria has a nice reception and a restaurant as well ...

Overall a pleasing experience ... Cheers ...

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank roys77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kochi (Cochin), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

We staid for a couple of weeks with a large number of people in the Astoria Hotel for a business event. Even though we occupied almost all facilities in the hotel (dining area, lobby, hall, etc) and needed the help of the stuff at odd hours, we always faced great support. The rooms have a decent business standard and they are clean and cosy. The location is great, as lying really in the centre. I do recommend the place. Not sure about the rates, as we got a special deal.

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 0global-citizen0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
4 of 5 bubbles Reviewed March 26, 2013

the hotel is just on the subway to churchgate station of western railway providing the best location in south mumbai with easy access to the western suburbs. the business district, fort, nariman point, mumbai stock exchange, high court, mantralaya, headquarters of SBI, IDBI, ACC. HUL r all within walking distance from the hotel. the lounge is quite large and comfortable, equipped with free net enabled PCs. rooms are well furnished with free supply of tea maker, tea/coffee etc. the staff r very courteous. halls are available for seminars, banquets etc. the catering is good n breakfast spreads r sumptuous. good value for money they charge.

Room Tip: rooms with street view should be preferred provided the size is ok
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank banerji46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astoria Hotel

Property: Astoria Hotel
Address: Jamshedji Tata Road,Churchgate Reclamation, Mumbai (Bombay) 400020, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #104 of 441 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Astoria Hotel 3*
Number of rooms: 73
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