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“Old hotel with pretty rooms and pricey food”

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Comfort Inn Heritage
Ranked #149 of 448 Hotels in Mumbai (Bombay)
New Delhi, India
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Old hotel with pretty rooms and pricey food”
Reviewed September 18, 2013

We stayed in two beautiful rooms but the food portions were too small.
Service was quite slow too. Did not find time to check out the in house restaurant.
Check in took ages and check out took even longer.
Lobby was so small. But rooms have good space plan and bathrooms, though tiny were very nice.
Clean and noise free. Had a comfortable stay because we just came in to sleep.

Room Tip: Single rooms are very compact and almost cramped. Rooms on higher floors have better view.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MercyTetseo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
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See reviews for
29
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
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English first
Ernakulam, Kerala, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 6, 2013

Only only time i had stayed here .i dislike this very much the services were too bad.even they not provided the soaps regularly. Iam totally chagrin due to this. near to byculla police station.Not a good location.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Machu2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 4, 2013

Good Location, with good connectivity. Value for money. Good food for Non vegetarian. Rooms are clean but very small in size. In some of the rooms you will feet like getting into a cell. Hotel staff is courteous and co-operative.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gupta1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 4, 2013

The Comfort Inn Heritage is part of Choice International, located in Byculla opposite Gloria Church in Mumbai. Centrally located, this hotel looks dilapidated from the outside but is pretty well maintained on the inside and is very close to the Byculla station.

Stayed there for 2 nights on business.

Pro's
• Friendly and helpful staff.
• Pretty clean and well maintained.
• Complimentary Tea/Coffee maker available.
• Complimentary Biscuits provided as part of the Tea kettle.
• Electronic safe available.
• Flat screen TV with satellite channels.
• Quality of breakfast provided was good.
• Early Check In and Late Check Out provided on request.
• Rate can be negotiated.

Con’s
• Very expensive for the facilities provided.
• Very small rooms. Cramped for 2 persons.
• Practically no windows.
• Equipments very poorly maintained.
• Maintenance inside the room needs improvement.
• Housekeeping needs to check the rooms thoroughly before releasing to a guest.
• No Iron Board.
• Iron given on request in very poor condition.
• Breakfast spread very poor for a 3* Hotel.
• Not friendly for the Physically Challenged.
• No health club/gym/swimming pool.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ksmrsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 27, 2013

Was booked into hotel by travel agent as I was touring India in a group . Stayed there for 2 days . Manager and staff was very helpful . Room was clean and cleaned daily . Breakfast had a good selection for vegetarian and other selection . Fridge did not work in our room . Good value for a holiday . Dinner was a bit expensive and the food was served cold .

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Farid M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
1 review
Reviewed July 24, 2013

Stayed at Comfort Inn for 2 days , a very good hotel as far as location is concerned.

Courteous and helpful staff [Front office/Duty Managers/House Keeping/ room service guys - ALL]. That's their real USP.

Problem of hot water was immediately attended to by their staff. Very decent Front Office Executives/Order Takers.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohammed I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indore india
Level Contributor
67 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 23, 2013 via mobile

Its a very good place to stay if u hv got u working at town side nice rooms spacious bathroom and limited but good vegeterian breakfast one can plan a buisness stay here
Would appreciate mr vijay from sales who explained us everything and made our stay comfortable

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rohit V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Heritage

Property: Comfort Inn Heritage
Address: Sant Savta Marg, Mumbai (Bombay) 400027, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #149 of 448 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Heritage 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Inn Heritage Hotel Mumbai (Bombay)
Mumbai Comfort Inn

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