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“A mediocre hotel with an average performance. ”

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Hotel Kohinoor Continental
Ranked #46 of 454 Hotels in Mumbai (Bombay)
India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A mediocre hotel with an average performance. ”
Reviewed November 23, 2013 via mobile

Hotel is an ageing property which has seen better days. Most rooms are old and have a sense of bygone era, but not in a good way. The food is ok and breakfast spread average. Staff don't have an eye for detail and in your most interaction with them you come away with a impression of hurried amateurism rather then calm professionalism.
Despite the old style design and fittings rooms are comfortable and list of toilet amenities provide is impressive. Love the fresh apples that are provided/displayed in every corridor at each floor for guests.
Stay here if you need the convenience of proximity to Andheri office district and the airport. Not really suited for family stay or weekend getaways.

Stayed November 2013, traveled on business
Helpful?
1 Thank hardit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this review, November 25, 2013
Dear Guest,

We thank you for checking-in with us recently and sharing your review on this public platform. At Hotel Kohinoor Continental, we strive to provide ‘home away from home’ experience to our guests where they can unwind and enjoy themselves. It is a pleasure to note that you were impressed with our array of amenities. However, we noticed your concern regarding the services and we would like to inform you that this is a rare incident and not the norm. We have launched an investigation in this matter to avoid such instances in future.

Again, we thank you for staying with us and look forward to organizing a better stay for you.

Best Regards,
Management @ Kohinoor Continental
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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592 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 19, 2013

I normally visit Mumbai during trade shows .... the staff treats people well and are very courtious ... rooms are quite decent and value for money .... business visit with pleasure is always a good match which Kohinoor provides its guests .... keep up the good work.

Room Tip: rooms in B wing are good
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Padmini S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this review, November 20, 2013
Dear Guest,

Many thanks for staying with us recently and sharing your review on TripAdvisor.
One of the best corporate hotels in Mumbai, Hotel Kohinoor Continental offers flexible meeting space to deliver a productive and successful event. It is a delight to know that you had a convenient stay at our hotel on your recent trip to Mumbai. Your comments regarding the rooms and services are truly appreciated and are a source of inspiration for all our associates.

We thank you again for your support and look forward to your continued visits.

Best Regards,
Management @ Kohinoor Continental
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, Uttar Pradesh, India
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 18, 2013

We stayed at this Hotel for 4 nights. Its quite close to the Airport and they provided a complimentary pick and drop service. The room given to us was facing the Andheri-Kurla road which is not a great view due to the ongoing construction work of the Metro Station there. We requested a change and got shifted to a pool facing room in The other wing. Staff were courteous and pleasant. We loved staying here. Food was a bit Overpriced for the Hotel but the restaurant across the street served us just fine. Complimentary buffet breakfast was very nice with a fine selection. The stay here was purely due to its close proximity to my office in Mumbai otherwise the Chateau was still more delightful than Kohinoor. Will definitely choose this hotel again on Business trips.

Room Tip: Try to get a room facing the pool and not the Main road.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbhinavPachauri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this review, November 20, 2013
Dear Guest,

We thank you for staying at our hotel and sharing your review on TripAdvisor. With well-appointed rooms and modern amenities, Hotel Kohinoor Continental is an ideal choice among business and leisure travelers. We understand that, at times, the construction work at the station can be heard by our guests and I am glad our associates were able to address your concern promptly.

Your kind words of appreciation about our buffet spread has been shared with the team in the kitchen who are inspired to achieve the best in hospitality. Also, I would like to mention that the food pricing is according to the industry standards.

Once again, we thank you for sharing your feedback and hope to welcome you soon with a perfect stay.

Best Regards,
Management @ Kohinoor Continental
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 17, 2013

Whenever I need to take off from or land
at Mumbai I prefer this place as a stop over.
It is my favourite Hotel, to hop in, located at
Andheri in close vicinity of Chhatrapati
Shivaji International Airport. Very convinent to
stay here when your flight is scheduled at odd
hours.Hotel does provide a complimentary pick
up service from airport, even, at odd hours.
Rooms are spacious, well furnished and cosy.
Quality buffet breakfast served is delicious and
full of variety. Service staff is sincere, efficient
and friendly.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sudhir P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this review, November 19, 2013
Dear Guest,

We are grateful to you for your support and are happy to note that our service standards were at par with your expectations on your recent stay.

At Hotel Kohinoor Continental, we strive to offer the best experience to our guests and your review is a testimony that we were successful in our efforts. It is a delight to know that our rooms, location and dining amenities offerings added value to your stay. I have shared your feedback with the entire team which has inspired them to continue to raise the bar of our services.

Thank you for your custom and look forward to your continued visits.

Best Regards,
Management @ Kohinoor Continental
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 14, 2013

Hotel infrastructure and room are good. But it lacks in front of service. During my visit, pickup was done by arranging cool cab after standing at Airport for 10 min. After reaching hotel, did not see smile also on face of staff and about questioning on cool cab for airport pickup, there was no regret at all. Breakfast was ok. Should increase menu item in breakfast. Did not use any other facility.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KapilGodhani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this review, November 17, 2013
Dear Guest,

Many thanks for staying with us recently and sharing your review. With modern amenities and spacious accommodation options, Hotel Kohinoor Continental is an ideal choice among business and leisure travelers. We feel great to know that you were impressed with our infrastructure and upkeep of the rooms.

Though we strive to offer a hassle-free and comforting stay to our patrons, we are disappointed to learn about the inconvenience faced by you. We would like to inform you that we have taken corrective action in this matter to avoid such instances in future and take this opportunity to assure you that these are not reflective of our usual standards of service.

Once again, we thank you for sharing your review and hope to welcome you again with a perfect stay.

Best Regards,
Management @ Kohinoor Continental
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MUMBAI
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed November 13, 2013

I had been to this hotel as a part of a business training programme and was impressed by its ambience and the rich feel to its decorations. The place is comfortable with helpful staff. Moreover it is centrally located in Mumbai, close to the airport and would be an ideal place for any business meet or training programme but personally I was so impressed by this hotel that I would definitely book it for a stay too...

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank DRPRPANDIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this review, November 17, 2013
Dear Guest,

We express our gratitude to you for choosing to stay with us and sharing your experience. Your testimony motivates the entire team to continue to strive for excellence and continually raise the bar of our services.

Offering an array of superlative services and modern amenities, Hotel Kohinoor Continental is an ideal choice for both business and leisure travelers. It is a delight to know that the location of our hotel added value to your stay. We could not be happier to learn that all our efforts to organize a comfortable stay for you proved to be at par with your expectations.

Thank you for your support and patronage. Hope to welcome you on your future trip to the city.

Best Regards,
Management @ Kohinoor Continental
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 8, 2013

I attended training course in kohinoor hotel. This hotel is having good hall for business training. Its location is also good. Food is very much enjoyable. If courtyard marriot hotel in andheri is full then this is the second best hotel in anheri to stay which is very close to internation airport.

Room Tip: Rooms with road side view is good as this hotel is surrounded by buildings on other three sides
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tohitesh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this review, November 10, 2013
Dear Guest,

We thank you for sharing your experience on this public platform. It is a delight to know that you had a convenient stay at our hotel on your recent business trip to Mumbai. We offer flexible meeting spaces equipped with state-of-the-art amenities to make your business events a success. We are located in close proximity to the International airport. It is nice to know that our food and location added value to your stay.

Once again, thank you for your support and recommendation. We look forward to welcoming you in the near future.

Best Regards
Management @ Kohinoor Continental
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Kohinoor Continental

Property: Hotel Kohinoor Continental
Address: Andheri Kurla Road | Andheri E, Mumbai (Bombay) 400059, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Mumbai (Bombay)
#38 Luxury Hotel in Mumbai (Bombay)
#68 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Kohinoor Continental 4*
Number of rooms: 137
Official Description (provided by the hotel):
Hotel Kohinoor Continental remains the foremost preferred 4 star deluxe business hotel in the commercial hub of Mumbai near the International Airport. Unlike comparable hotels in Mumbai, the Kohinoor Continental provides an intimate customer experience with an artful flare. Along with a contemporary decor, Kohinoor Continental offers you modern facilities combined with immaculate service that go a long way in making your stay memorable. ... more   less 
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Also Known As:
Kohinoor Continental Hotel Mumbai

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