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Hotel Kohinoor Continental
Ranked #67 of 465 Hotels in Mumbai
Reviewed November 18, 2013

We stayed at this Hotel for 4 nights. Its quite close to the Airport and they provided a complimentary pick and drop service. The room given to us was facing the Andheri-Kurla road which is not a great view due to the ongoing construction work of the Metro Station there. We requested a change and got shifted to a pool facing room in The other wing. Staff were courteous and pleasant. We loved staying here. Food was a bit Overpriced for the Hotel but the restaurant across the street served us just fine. Complimentary buffet breakfast was very nice with a fine selection. The stay here was purely due to its close proximity to my office in Mumbai otherwise the Chateau was still more delightful than Kohinoor. Will definitely choose this hotel again on Business trips.

Room Tip: Try to get a room facing the pool and not the Main road.
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  • Stayed: July 2013, traveled as a couple
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Thank AbhinavPachauri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this reviewResponded November 20, 2013

Dear Guest,

We thank you for staying at our hotel and sharing your review on TripAdvisor. With well-appointed rooms and modern amenities, Hotel Kohinoor Continental is an ideal choice among business and leisure travelers. We understand that, at times, the construction work at the station can be heard by our guests and I am glad our associates were able to address your concern promptly.

Your kind words of appreciation about our buffet spread has been shared with the team in the kitchen who are inspired to achieve the best in hospitality. Also, I would like to mention that the food pricing is according to the industry standards.

Once again, we thank you for sharing your feedback and hope to welcome you soon with a perfect stay.

Best Regards,
Management @ Kohinoor Continental

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (616)
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413 - 419 of 617 reviews

Reviewed November 17, 2013

Whenever I need to take off from or land
at Mumbai I prefer this place as a stop over.
It is my favourite Hotel, to hop in, located at
Andheri in close vicinity of Chhatrapati
Shivaji International Airport. Very convinent to
stay here when your flight is scheduled at odd
hours.Hotel does provide a complimentary pick
up service from airport, even, at odd hours.
Rooms are spacious, well furnished and cosy.
Quality buffet breakfast served is delicious and
full of variety. Service staff is sincere, efficient
and friendly.

  • Stayed: November 2013, traveled with family
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2  Thank Sudhir P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this reviewResponded November 19, 2013

Dear Guest,

We are grateful to you for your support and are happy to note that our service standards were at par with your expectations on your recent stay.

At Hotel Kohinoor Continental, we strive to offer the best experience to our guests and your review is a testimony that we were successful in our efforts. It is a delight to know that our rooms, location and dining amenities offerings added value to your stay. I have shared your feedback with the entire team which has inspired them to continue to raise the bar of our services.

Thank you for your custom and look forward to your continued visits.

Best Regards,
Management @ Kohinoor Continental

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013

Hotel infrastructure and room are good. But it lacks in front of service. During my visit, pickup was done by arranging cool cab after standing at Airport for 10 min. After reaching hotel, did not see smile also on face of staff and about questioning on cool cab for airport pickup, there was no regret at all. Breakfast was ok. Should increase menu item in breakfast. Did not use any other facility.

  • Stayed: October 2013, traveled on business
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1  Thank KapilGodhani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this reviewResponded November 17, 2013

Dear Guest,

Many thanks for staying with us recently and sharing your review. With modern amenities and spacious accommodation options, Hotel Kohinoor Continental is an ideal choice among business and leisure travelers. We feel great to know that you were impressed with our infrastructure and upkeep of the rooms.

Though we strive to offer a hassle-free and comforting stay to our patrons, we are disappointed to learn about the inconvenience faced by you. We would like to inform you that we have taken corrective action in this matter to avoid such instances in future and take this opportunity to assure you that these are not reflective of our usual standards of service.

Once again, we thank you for sharing your review and hope to welcome you again with a perfect stay.

Best Regards,
Management @ Kohinoor Continental

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Reviewed November 13, 2013

I had been to this hotel as a part of a business training programme and was impressed by its ambience and the rich feel to its decorations. The place is comfortable with helpful staff. Moreover it is centrally located in Mumbai, close to the airport and would be an ideal place for any business meet or training programme but personally I was so impressed by this hotel that I would definitely book it for a stay too...

  • Stayed: October 2013, traveled on business
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2  Thank DRPRPANDIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this reviewResponded November 17, 2013

Dear Guest,

We express our gratitude to you for choosing to stay with us and sharing your experience. Your testimony motivates the entire team to continue to strive for excellence and continually raise the bar of our services.

Offering an array of superlative services and modern amenities, Hotel Kohinoor Continental is an ideal choice for both business and leisure travelers. It is a delight to know that the location of our hotel added value to your stay. We could not be happier to learn that all our efforts to organize a comfortable stay for you proved to be at par with your expectations.

Thank you for your support and patronage. Hope to welcome you on your future trip to the city.

Best Regards,
Management @ Kohinoor Continental

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

I attended training course in kohinoor hotel. This hotel is having good hall for business training. Its location is also good. Food is very much enjoyable. If courtyard marriot hotel in andheri is full then this is the second best hotel in anheri to stay which is very close to internation airport.

Room Tip: Rooms with road side view is good as this hotel is surrounded by buildings on other three sides
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  • Stayed: June 2013, traveled on business
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1  Thank tohitesh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this reviewResponded November 10, 2013

Dear Guest,

We thank you for sharing your experience on this public platform. It is a delight to know that you had a convenient stay at our hotel on your recent business trip to Mumbai. We offer flexible meeting spaces equipped with state-of-the-art amenities to make your business events a success. We are located in close proximity to the International airport. It is nice to know that our food and location added value to your stay.

Once again, thank you for your support and recommendation. We look forward to welcoming you in the near future.

Best Regards
Management @ Kohinoor Continental

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

This is a really nice hotel and for quite some timeit is goin gless noticed and preffered b cos of the metro station work just in front. The place was really value for money. I happen to stay here for 3 nights last month while I was attending a programme in the same hotel. I have stayed here a few times but that was years back when my company had a tie up with this place. The food was excellent and costly too. the ameneties are good . pool is small but all well maintained. Cleanliness and house keeping was excellent. despite the limitations they have kept it good.
I would prefer to stay here next time I am in Mumbai too.

Room Tip: Seek for a room with a view . i was in second block but i should say they have tried best to give a...
See more room tips
  • Stayed: October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Sasi3504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this reviewResponded November 20, 2013

Dear Guest,

Thank you for sharing your review about our hotel on TripAdvisor. Our location near Mumbai airport and popular beaches makes us a preferred choice among travelers. Hotel Kohinoor Continental is a sought after hotel in Mumbai that caters to both business and pleasure travelers alike. We are happy to know that you had a pleasant stay at our hotel and found our services, amenities and food spread up to the mark. We would convey your kind words to the housekeeping team which will inspire them to exceed the standard of service.

It was indeed a pleasure to host you and we look forward to serving you again.

Best Regards,
Management @ Kohinoor Continental

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

The hotel is a good one, relative to alternatives in Mumbai. Perheps it is overpriced, depending on the deal that you get. You get a fine room. Do not expect to have a nice view from the window. Actually, you should not attempt to open the curtains...
The swimming pool is small and unpleasant. During my stay (two days) I saw nobody using it. The gym is well equipped, but it stinks (placed in the basement, not well ventilated).
The main problem is with the services. The staff there is not authorize to make any kind of decisions!!! Whatever you request, they say that they must check with someone and will return to you. It never happens, since in the next day somebody else is in the reception, who does not know anything of your request. I asked to speak with the decision maker, but this was not possible. There is no way to get a reply (positive or negative) to any request.
Moreover, some of the services are sporadic. In the first day, there was no dringing water in the room, so we purchased some bottles. In the second day, they provided many bottles.
The breakfast is ok. However beware of their offer to bring you bottled water. At the end you will be charged ca $3 per bottle (which is relatively a lot).
The location is next to a metro station, which is under construction. Very-very noisy. The area is overcrowded with trafic and the air pollution is severe. A local market is on the other side of the road, but you cannot cross the street by foot, since the river of cars never stops.
A large safe is available in the room, which can accomodate any laptop.
A kettle is available, which is convenient.
The bathroom has semi-transparent windows towards the room. Might be a problem if you come with the kids, or if you share the room.
The internet is good. Make sure that it is included, otherwise it is very expensive.

  • Stayed: October 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Isrgbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKohinoorMumbai, Management at Hotel Kohinoor Continental, responded to this reviewResponded November 8, 2013

Dear Guest,

Thank you for sharing your review about our hotel on TripAdvisor. Our location is near to Mumbai airport and the popular beaches make us a preferred choice among travelers. Hotel Kohinoor Continental is a sought after hotel in Mumbai that caters to both business and pleasure travelers alike. We are happy to know that you had a pleasant stay at our hotel and found our services, amenities and food spread up to the mark. We would convey your kind words to the housekeeping team which will inspire them to exceed the standard of service.

It was indeed a pleasure to host you and we look forward to serving you again.

Best Regards,
Management @ Kohinoor Continental

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Kohinoor Continental

Address: Andheri Kurla Road | Andheri E, Mumbai 400059, India
Location: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Family Hotel in Mumbai
#49 Luxury Hotel in Mumbai
#67 Business Hotel in Mumbai
Price Range: $86 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Kohinoor Continental 4*
Number of rooms: 137
Official Description (provided by the hotel):
Hotel Kohinoor Continental remains the foremost preferred 4 star deluxe business hotel in the commercial hub of Mumbai near the International Airport. Unlike comparable hotels in Mumbai, the Kohinoor Continental provides an intimate customer experience with an artful flare. Along with a contemporary decor, Kohinoor Continental offers you modern facilities combined with immaculate service that go a long way in making your stay memorable. ... more   less 
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Also Known As:
Kohinoor Continental Hotel Mumbai

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