a tad laid back. Stayed here off and on for 3 weeks, as this was part of the official accommodation provided to my husband. The rooms are nice, super comfortable beds, decent sized bathrooms and nice breakfast. The gardens are really stunning, considering the hotel is bang in the middle of Aarey Colony, but couldn't really enjoy the pool or the gardens, since they had a wedding/ corporate function planned every evening! Super noisy - but then I'm guessing it was peak season (24th Dec - 1st Jan).
The staff is very friendly, and more or less efficient, except the front office staff - they just conveniently forgot stuff - finding out rates of stuff, calling taxis - to the extent they forgot to call their own cab guy for an early morning airport transfer!
One morning over breakfast, overheard the manager yelling at an intern for humming a song - which is the right thing to do, except the yelling involved major abuses and threats. Not the mark of a good hotel!
All in all, good stay but the staff desperately need to be trained better!More
- Free Parking
- Breakfast included