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“Horrible booking experience.”
Review of The Resort

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The Resort
Ranked #42 of 456 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed May 6, 2012

On the phone itself they are so rude and irritating..how can we expect them to be good with service.
I tried to book the room. Some guy who couldnt even converse well picked up the phone. Was not ready to give proper information.How can these survive in the hospitality industry

  • Stayed: May 2012, traveled with friends
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5  Thank shree_work
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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735 - 741 of 837 reviews

Reviewed April 10, 2012

We had heard a lot about the buffet brunch at the Resort so we signed up for the swimming and Buffet package. Upon entrance to the property, the lawns and flower beds are impressive, but when you enter the pool area, there is a different story altogether. We arrived at about 8 a.m., only to find leaves and crow droppings all over the poolside area...The poolside chair cushions were wet, tabletops unwiped and a general air of disarray. They did start sweeping up the place around 930 am., but one would think that this would have been done well before the guests arrive, not while they were swimming.
The buffet was good, and food was replenished quickly. The staff was mainly curteous, but when we asked for coffee at the poolside table, we were told that it was not possible. Only when we told them that it WAS possible, just that they were unwilling to do it, was coffee brought out. Surprise, surprise, the milk poured into the coffee was bad, and curdled..shocking!!!they hotel building facing the pool was mouldy and had plaster peeling off. I would shudder to think of the rooms inside!
All in all, avoid unless you have nothing better to do on a Sunday...

  • Stayed: April 2012, traveled with family
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3  Thank Kali S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

Proximity to Mumbai is the best part about this place. Just 20 mins away from the hustle bustle of suburban Mumbai, this place just rocks for someone looking for a real quick getaway.
The beach next door and the inviting pool with water polo and other attractions are the highlights of this place.
Rooms are average while there is a decent spread available for the buffet lunches and dinners.

This is a very convenient place to host official getaways / outbound programmes,etc.

  • Stayed: March 2012, traveled on business
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2  Thank Bireswar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2012

The sea view is great, besides the sometimes strong rotten air. The hotel is not maintained properly, and the overall look and feel is outdated. The price is quite steep for what you get.
On the positive: Internet is free and the laundry service is excellent.

  • Stayed: March 2012
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6  Thank RoelSmelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2012

The location is great and the view from the rooms also are very nice. But the place badly needs a refurbishment. The walls were moldy and had patches of moisture. The furniture and interiors were from the 80's and worn out. The buffet had stale food which had been recycled. The charges are equivalent to the 3/4 star, But the place is barely a 2 star.

  • Stayed: February 2012, traveled with family
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1  Thank Foodie0Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2012

Liked the Villa option a lot. Perfect for small family / friend reunion...
Food is OK , but the sea view is amazing.
The staff is friendly and even help cook some babay food..so all in all good value for money and very close to Mumbai so a perfect getaway with family

Room Tip: Either go foe Villa or choose the sea facin rooms .. the balcony is good to enjoy sun rise !!!
See more room tips
  • Stayed: October 2011, traveled with family
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4  Thank AAAA1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2011

First impression of The Resort located in Mumbai yet on the outside because of the location was good. That was lost the moment we got down of the sealed AC comfort of our car as we realized that the nice location stinks so bad of fish smell, you'd mistake you have reached a fish market with tonnes of fish being sold. the enclosed restaurant had a nice view of the sea, but the food was bad and the service even more worse. Besides the food was quite expensive, one can get way better food in restaurants within Mumbai for much lesser. We had received a one-year membership as a gift certificate and we barely used any of it. Not even the stay because our attempts to book a room 3 times over six months failed!! That too given the place didn't look that busy at all. Wonder why? The hotel also looked quite old, and definitely didn't look like a 'resort'.

All in all a below-par experience which I would definitely avoid in future.

  • Stayed: October 2011, traveled as a couple
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4  Thank Nandu007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Resort

Address: Madh Marve Road | Malad West, Mumbai (Bombay) 400095, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Mumbai (Bombay)
#49 Family Hotel in Mumbai (Bombay)
Price Range: $73 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Resort 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
Not just a resort. The Resort!Your escape from reality is just a short drive away from Mumbai. The Resort - a deluxe beach hotel with excellent relaxation facilities provides you with the soul-soothing ambience of Aksa beach, a luxurious getaway overlooking the sea within the city. Yet away from the chaos. The Resort is an ideal Wedding destination besides the beach. ... more   less 
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Also Known As:
The Hotel Mumbai (Bombay)
Mumbai Resort
The Resort Hotel Mumbai

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