It was a 4 day stay for a conference. I stayed in a Harbour view Superior room and really can't find any faults in their Service. The check-in was extremely polite and carried out at Lightening speed, perhaps the fact that I had registered online as a Trident member, helped, but nevertheless it is the quickest check-in that I have experienced. The room was large, absolutely clean. No funny smells or frayed bits anywhere and the views are absolutely amazing (if you get a corner room nothing like it). True Five star experience.
The staff all through the hotel, from the persona t the reception to housekeeping right down to the doorman - everyone was extremely helpful and polite. The one thing that I missed in the room was an in room Iron (though it was available on request), perhaps most people don't mind this, but I like to iron my shirt the suit-jacket in the morning to get that crisp feeling. The bathrooms are airy and do not feel smallish or cramped as in even some of the newer hotels. The toiletry is good. Towels fresh and fluffy.
What to say about the location, if South Mumbai is where you have to be...there is perhaps nothing better than this..except it's twin The Oberoi or the Marine Plaza down the road, but I would certainly take the Trident over that any day. The Coffee shop is pretty busy during breakfast and they have a decent spread to satisfy the requirements of most people. Nothing exceptional, but quite sufficient.
All in all a great place to stay in!
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- Also Known As:
- Trident Nariman Point Hotel Mumbai (Bombay)
- Hilton Towers Mumbai
- Hilton Mumbai