Stayed here for 2 nights before our flight. Great location for the airport and really good drop off service. Staff were friendly. However, we arrived at the hotel late at night only to find that the room we had reserved was not available as the hotel had booked us in for the wrong month.
The reception staff put us in the only other available room which was an economy room, on the ground floor next to the kitchen. The room did not have an attached bathroom. Instead the bathroom we used was disgusting, with a broken urinal and urine all over the floor!!!
On our Second night we were moved the the original room we booked which was much better.
The food in the hotel was passable. However we saw a HUGE RAT lurking around in the restaurant.
Overall the hotel experience was not great. The staff were pleasant and the drop off facility / location to the airport was good.
- Official Description (provided by the hotel):
- Book this hotel features 23 beautifully appointed guest rooms, each including daily newspaper, internet access - wireless (charges apply), shower, television, satellite/cable TV, Free airport pick-up,free breakfast worth Rs.150/- Per person. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Hotel Highway Residency.Conveniently located in Mumbai, Hotel Highway Residency is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Consulate of Greek, Vile Parle Railway Station, Chhatrapati Shivaji International Airport.Hotel Highway Residency offers impeccable service and all the essential amenities to invigorate travelers. While lodging at this wonderful property, guests can enjoy smoking area, Wi-Fi in public areas, valet parking, elevator, restaurant. ... more less
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