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“Ruby's Bar and Grill, Inorbit Mall, Malad West”

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Ruby's Bar and Grill
Ranked #7,439 of 14,621 Restaurants in Mumbai (Bombay)
Cuisines: American, Asian, Italian, British
Restaurant details
Bengaluru, India
Level 2 Contributor
6 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Ruby's Bar and Grill, Inorbit Mall, Malad West”
Reviewed August 4, 2013

Me and my colleague had the bad luck to visit this restaurant located inside Inorbit Mall, Malad West. The waiter was cordial and the ambience was good. Coming to service part, waiter told that we are under "happy hours" and so we could get any IMFL or cocktails buy 1 get 1 free. We ordered a cocktail and BBQ Chicken Skewers. Cocktail was good, however, the starters was horrible as the chicken was hard and we had tough time to eat. We ordered Alfresco Chicken for main course and what we got was got was large chicken pieces covered with mashed potatoes and a little of poorly grilled vegetables. Given the price, we our expectations were a little high and we were thoroughly disappointed.
When the bill came, there was no mention of buy 1 get 1 on cocktails and were charged for 2 cocktails full. We asked the waiter to check this out and he came back with a revised bill adding some INR 600/- as discount. All these things took almost an hour and a half to get over. It was totally a waste of time and money and I would not recommend this restaurant to any one.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nishanth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

Visitor rating
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    2
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Staines
Level 3 Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Awful Service...”
Reviewed November 16, 2012

We came here on our first night in Mumbai, and boy did I regret it! Although the food was ok, the service here is awful and the waiter tried to rip us off. He told us that their systems were down and that our bill would be hand written. When it arrived, it was Rs4,500. We knew this was wrong and when we queried it, he managed to produce two bills from their system and these totalled Rs3,300. He claimed that it was reduced by a discount, although no discount was shown on the bill. The receipt that we left with totalled Rs2,700. I would recommend that you avoid this place unless you have money to waste!

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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