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The Fern Residency, Mumbai
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Reviews (488)
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All reviewsacres clubbusiness hotelclub facilitiesswimming poolweek staycomfortable stayclean roomsplace to staynice hotelexcellent staylong stayroom servicefood qualitybreakfast buffetcentral mumbaibusiness tripearly check
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397 - 402 of 488 reviews
Reviewed February 6, 2014 via mobile

Lovely plush hotel for reasonable price in an expensive city. Room was large, clean and very comfortable. Comfy bed, sparkling bathroom and shower and good breakfast. Staff helpful. A little tricky to find by taxi, ask for Acres Leisure Club next door.

Stayed: January 2014, traveled as a couple
3  Thank ClaireDris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded April 21, 2014

Dear Guest,

Greetings from The Fern Residency, Mumbai !

Thank you for your kind words about the hotel services and my team.

Your words of appreciation are huge motivation and encouragement for us at The Fern Residency, Mumbai. We will continue to strive to add more value and comfort to your future stays.

We hope you will give us an opportunity soon in the near future.

Looking forward to seeing you back at The Fern Residency, Mumbai !

Best Regards,
Sanjib Mukherjee.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

I was pleasantly surprised (and not so) when I saw this place is ranked 12th overall iMumbai (at the time of writing this review). Reason being that impost places the Fern label will get you good rooms and basic services. But here you pay the same and get even more, access to the Acres Club facilities (that has a Gym, a Pool and good Club rate eating options..)
Rooms are clean and modern, restaurant serves good food (limited in choice) but 8/10 items are cooked very well. A well stocked bar and good trained hotel staff...
All in All the best Value for Money...

  • Stayed: August 2013, traveled solo
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1  Thank Prayag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded April 21, 2014

Dear Guest,

Greetings from The Fern Residency, Mumbai !

Thank you so much. It was really heartening to read your feedback and I am very pleased to know that you enjoyed our facilities and services that we offer.

I have shared your feedback with my entire team, your words of appreciation are a huge encouragement & motivation for us at The Fern Residency, Mumbai.

We value your patronage and look forward to welcoming you again.

Best Regards,
Sanjib Mukherjee.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

Stayed few night in December again. Nice economical Hotel in the Town and Location is also central. Standard room with breakfast and free wifi is what i needed and that is what this Hotel provides you with ease. Its a small property and sometimes difficult to find for new visitors. However the dinneri ordered (Non-veg Biryani) was really bad and didn't like any food service within hotel, so i prefer to have food outside.

Stayed: December 2013, traveled on business
Thank iMNasir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded April 21, 2014

Dear Guest,

Greetings from The Fern Residency, Mumbai !

Thank you for your kind observations on the facilities and services offered at The Fern Residency, Mumbai.

I have personally noted down your feedback regarding the quality of food & service rendered during your stay, be rest assured that all corrective measures have been taken to have the same rectified.

Your valuable suggestions will definitely help us address areas of concern and will most certainly help us restructure and synergize the processes to the levels expected.

Looking forward to your continued patronage.

Best Regards,
Sanjib Mukherjee.

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Reviewed January 22, 2014

Nice hotel with calm and silence & I feel like my home in Mumbai. Food was good, the staff were decent & humble. The rooms are neat and tidy.The service is excellent. We highly recommend this hotel for all travelers.

  • Stayed: January 2014, traveled with family
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Thank kj2612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded April 21, 2014

Dear Guest,

Greetings from The Fern Residency, Mumbai !

Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one.

It is praise from Patrons like you that motivates everyone at The Fern Residency to go that extra step.

I do hope that The Fern Residency continues to be your preferred choice of hotel in Mumbai.

Best Regards,
Sanjib Mukherjee.

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Reviewed January 17, 2014

Had a excellent stay during a recent marriage in out house. The room service were very fast.
House keeping dine their job very well.
The stay were good. Food was nice . Also the interior of rooms were very nice.

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank 18_agarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this reviewResponded April 21, 2014

Dear Guest,

Greetings from The Fern Residency, Mumbai !

Thank you for taking time and posting a review of our hotel on Trip Advisor. It was a privilege to have you stay with us at The Fern Residency, ,Mumbai.

We are glad to learn that you were impressed with the overall facilities & services at our hotel. I have shared your feedback with my entire team.

We value your patronage and look forward to welcoming you again.

Best Regards,
Sanjib Mukherjee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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